Notes
Notes - notes.io |
Connecteam Checklist update;
I received and validated (4 entries) after cleaning reports from Elyssa. All good so far.
*********************************************************************************************************************************************
REPORTED GUEST ISSUES IN THE LISTING ;
Guest: Jason Howard
Reservation date: August 14-17th
Address: 1266 Hemlock Dr, Fairborn, OH
Minor Amenity issue
Issue: Remote is not working / batteries needs to be replaced
Notes: advised guest to download Ruko universal remote app, which resolved his issue. However, it would be preferable if someone could drop off some batteries.
*****************************************************************************************************************************************
Guest: Casey
Reservation date: August 14-15th (1 night)
Address: 163 Notre Dame Avenue, A, Dayton, OH, 45404
Issue: Guest can't lock the door from the outside, instructed Casey to input the keycode and turn the knob but she said it won't lock
Notes: Assisted the guest over the phone
******************************************************************************************************************************************
Guest: Katie
Reservation date: August 14-15th (1 night)
Address: 305 Wyoming Street, Dayton, OH, 45410
Issue: Guest reported that lights on the second bathroom is faulty/ not working
No enough towels for 7 guests
Notes: Set proper expectation that maintenance guy wont be able to make to the listing tonight as requested since issue was reported late.
Informed guest on messaging that everything is working fine prior to her arrival just in case she will demand for a refund
******************************************************************************************************************************************
Guest: Brianna
Reservation date: August 14-15th (1 night)
Address: 214 Illinois Avenue, Dayton, OH, 45410
Issue: Guest reported that no warm water on the bathroom downstairs
Notes: Offered to send someone out but guest preferred someone to check it after their checkout.
**********************************************************************************************************************************************
Guest: Keri
Reservation date: September 2-4th
Address: 528 New St, Piqua, OH 45356, USA
Issue: Guests wants to cancel reservation due to listing location
Notes: Advised guest to cancel reservation and offered to process refund if the dates get book again
We can decline any refund/ Any refund would be at your discretion (Chris)
**********************************************************************************************************************************************
Damage claim;
Guest: Renee Giegel
Reservation date: August 9-14 th
Address: Ultra Luxury Oregon District | 6th St | King Bed
Violations; Damages on the bed
Blood stains on the sheets and on the mattress
Cleaning or replacement costs estimate needed
This is valid and documented claim, RC claim should be initiated within 14 days to get Aircover coverage from Airbnb.
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
