Notes

Automate Your Online conversations With Facebook and Hootsuite Bots
What exactly is a Facebook Messenger Bot? At its most basic level, chat bots provide companies with a convenient method for automating many low level customer support functions. Rather than waiting on hold with customer representatives to discuss an order, customers can chat directly with a chat bot to complete all the initial stages of an RMA return request, or to answer more simple questions about purchases. If you have an in house support team, but are short on staff or resources, you could even use a Facebook Messenger Bot to perform some of these routine functions, allowing your support reps to spend more time dealing with actual customers.

In this article we will discuss the first use case for using a Facebook Messenger Bot for customer service functions, as well as what to look for when you are shopping around for a bot. Specifically we'll discuss the bot's ease of use, as well as how it compares to the use of a " webcam chat" feature for customer service. After reading this article you should be able to decide if you would like to use a Facebook Messenger Bot for your customer support needs, or if webcam chat would be more suitable.

To begin, chat Bots are very easy to install and use. You simply create a Facebook account, choose a design for your Bot, select relevant plugins and create a user name for your bot. Once done, all that's left is to hook up your computer to the Bot and get started. In addition to being incredibly easy to use, chat Bots save time because they don't require you to physically "chat" with someone, which means you can spend your time actually interacting with the product or service, rather than performing repetitive "back and forth" actions.

In terms of convenience, Facebook Messenger Bot easily out-powers the competition. Of course, Google has recently introduced a chatbot called Google chat, but the overall complexity of these bots makes Facebook Messenger Bot far easier to use. Most users won't notice a difference between these two chat bots. However, Facebook Messenger Bot is usually faster and smoother. For example, Google chat tends to have slow response times. This is not the case on Facebook Messenger Bot, which responds quickly and commands are clear.

Another major advantage of chat bots is that they save time. Instead of having to speak with a real person, a conversation with a Bot is usually more comfortable and personal, since the Bot speaks in a natural sounding voice, much like a real person would. This also ensures that your customers will be genuinely impressed by your company, since they won't be able to fake their feelings at home. Many customers want a personal connection with businesses, and a chat with a Bot can provide this. Plus, you can expect your Facebook message to reach a much wider audience than if you simply posted it to your Facebook wall.

message bot integrates with Hootsuite. It does this through a cross-platform integration called the Handoff functionality. In simple terms, this feature allows the Bot to send information from one platform to another through a connection to Hootsuite. It can then be used for discussion threads, automated replies and much more. This functionality allows you to use the built-in Hootsuite tools to make the most of your Facebook and Messenger Bot experiences.

With chatfuel, you get the same great features as you would from Facebook and Hootsuite. This includes the ability to customize your Bot and easily manage your conversations and groups. Since Hootsuite is an online social utility site, it makes sense that it would integrate with other popular online chat platforms, including Facebook Messenger Bot. With chatfuel, you can expect to have access to chat functions on your Facebook Messenger Bot, in addition to tools to help you manage conversations and groups from third party services like Twitter and YM. In fact, many developers say that they have experienced increased productivity by simply adding chatfuel to their Facebook Messenger Bot accounts.

In short, chatbot is a tool for automating Facebook and other online social network activities. When used properly, it can provide a great deal of benefits, particularly for those who are looking to connect with friends and loved ones, but it can also work best when used with the integration of the popular chatfuel social utility platform. Chat Bots and chatfuite are two great examples of online bot tools that provide the means for Facebook and other sites to provide automated conversations and responses from your Facebook and Hootsuite Bot accounts. By integrating these two technologies, you can rest assured that your online conversations will run smoothly and you'll always be ready to respond when you need to.
Read More: https://messengerbot.app