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Hi Sandy,

Greetings from Swiggy!

We duly apologize for the unpleasant ordering experience with regard to order #142158837379.

Please accept our sincere apologies for not having a hassle-free experience.

We’ve raised a dispute with the restaurant and processed a coupon.

This is the GOODWILLT that has been tagged to your account as INR 400. It is a 30-day valid one-time-use coupon eligible for the item value only. You can use it to order from any restaurant listed on Swiggy. (not valid on Dominos COD orders) No other coupons can be clubbed with it. You will get the coupon within 4 to 24 hours.

The coupon code will be visible at the checkout page by selecting the ‘Apply Coupon.

The feedback from this specific incident will also be passed to our teams that work closely with the restaurants and delivery partners to prevent such issues. This helps us ensure we remain on track to provide a hassle-free experience to our customers.

Please feel free to contact us at for any further queries.

Warm Regards,
Swiggy Support Team.
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Regards; Team

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