Notes

Hello Stanley, Thank you for contacting DoorDash.

Let me pull up your order so I can try to see what is going on.

How can I assist you today?

I'm sorry to hear that you had multiple issues with your order.

I sincerely apologize your order is running late.

I sincerely apologize for the delay in receiving your order.

I’m sorry to know that the dasher was not yet assigned, I’ll

check your order and help you with this.

I sincerely apologize as there is no dasher assigned for your order.

I personally want to deliver your food as soon as possible. I know

how important it is to get the food on time.

Could you please elaborate your concern so that I can help you with the best solution?

I'm extremely sorry to hear about that. I do not want to deliver this kind of experience to my valuable customers like you!

I apologize for convenience caused to you. This is definitely not the experience we want for you.

I am extremely sorry that you are facing an issue related to poor food quality.

May I know from you whether your food is edible or not?

I am extremely sorry that you are facing the issue that you have not received your order.

Could you please confirm that was your whole order wrong or some items are missing?

I am extremely sorry that you are facing the issue of the fact that you have received the wrong order.

I am extremely sorry that you are facing an issue related to missing/incorrect items.

Could you specify the items that were missing from the order?

Thank you for specifying.

I'm sorry to hear that your order was cancelled - I know how frustrating that can be.

I understand, apologize for how frustrating it must be. I will do my best to help you with this.

I understand your frustration at this time. If I was in your place, I'll feel the same.

I will surely help you with the best possible way.

I understand how frustrating that can be.

Are we connected?

Just to confirm, are we still connected.

Please allow me 2 minutes while I look into your order.

This is taking longer than usual, requesting you to stay connected for another 2 minutes. I apricate your patience.

Thanks for staying connected. I appreciate your patience so far!

Thank you for being online. I really appreciate your patience!

Thank you for confirming!

Thanks for the confirmation!

However, a refund will take 5 to 7 business days to reflect in your original payment mode whereas credits will be available immediately for your next order.

Which one do you prefer?

These credits are available for immediate use and will automatically apply to your next order.

Is there anything else I can assist you with?

Have I taken care of all your questions about this order?

I'm glad I was able to help you out today, Star.

Don't worry I have already recorded your valuable feedback and I will share with the concerned team to make sure this will not happen again in your future order's.

Rest assured, I want to make sure that I will share your valuable feedback to the team, so that in future, you will not face the same issue again!

If I would be able to provide you with the compensation that I would have surely done that for you without any hesitation.

I hope you understand my situation as well.

I know and totally agree with you that this is completely wrong.

Thank you so much for giving us your valuable Time. It means a lot to me and they are priceless literally!

As I checked we have already issued credits to your account in the amount of $6.95 for the inconvenience. These credits are available immediately and will automatically be applied towards your next order

I'll connect you with a specialized team who can assist you further. Just a moment, please.

Please do not exit this chat while you are being transferred. I appreciate your patience and understanding!

Nmicx web case for more info TDAA for android user

Sdfc issue after 28min chat appeared issue has already been resolved hence mail sent about refund case closed

Technical issue not able to submit outbound call notes.

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cab issue 16dec 19dec network issue 23 dec 26 nt id issue

Also I will provide $5.00 of additional DoorDash credits for the inconvinince caused. 3;17 10;59 2;40