Notes

Technology Consultancy Services
Managed it services London : Portmantech is a leading provider of Managed IT Services to businesses in London.



Is your business in London? If so, you too can take advantage of ‘ Managed IT Services London ’ with Portmantech . We have been acting as a Managed Service Provider in London for nearly 10 years.



We know that managing and support your IT systems in-house comes with several daunting complexities that many businesses don’t have the time, money and expertise to deal with. Yet, as businesses are becoming increasingly reliant on technology, doing this is essential for almost every business to keep up and running.



Portmantech is a trusted IT specialist in providing enterprise Managed IT Services in London . We have assisted countless businesses over the years. Our team of experts has experience in dealing with organizations of all sizes, type and industry, from the small local businesses to the multi-site corporate organizations but, most importantly, we treat everyone equally.



Why choose Portmantech as your Managed Service Provider in London ?



Put simply, we are experts. For the past 10 years, we have been providing Managed IT Services to London based businesses, which in technical terms is a lifetime. Therefore, we have seen the many different waves of technological change and we know what works and what doesn’t.



We use a proactive approach and are always striving to find IT solutions and services that will improve your business management. This way you are able to efficiently stay up-to-date with new technology while staying focused on your core business. Additionally, as you will have support from experts in the industry, you can have peace of mind that you are safe from threats.



Furthermore, Portmantech is a network of Managed IT Service Providers based across the UK . Because of this, we have unparalleled capabilities and our network ensures your services always has a local feel, whether it’s in London – or beyond!



Are you interested in finding out how Portmantech can help you achieve your potential with Managed IT Services ? Get in touch.



For over 5 years Portmantech ’s London IT Support team has been providing award-winning managed IT support services to our clients. With a wealth of experience in the field of outsourced IT support , we can drive your business’ success with our expert knowledge, proactive support and personal service.



As a certified Apple and Microsoft partner, you can be assured that we provide expertly tailor-made solutions for your business. When putting your faith in an MSP, we understand it’s essential to partner with a company you can trust – as an IASME Gold and Cyber Essentials PLUS accredited business, we follow the strictest regulations for data and IT security .



We’ve been providing London IT support services to businesses priding ourselves on the enduring relationships we’ve established with our clients.



Portmantech has been a proactive IT support partner to the firm. Over the years Portmantech have assisted many London based firms with big infrastructure and cyber security projects , helping them to advance their IT strategy and framework with the times.



Managed IT support services are provided by an external company such as Portmantech , to ensure your business’ IT needs are being consistently managed and updated. With the support of a Managed Service Provider (MSP) , you can leave the IT side of business to a dedicated team of experts.



At Portmantech , we provide support with a range of IT services – ranging from business premises relocation and physical hardware, to cyber security auditing and cloud infrastructure . As your IT partner , we provide total IT support and provide the necessary guidance to optimize your business’ IT infrastructure .



Most businesses have a wide range of IT processes within their operations. Managed IT services are a way that the various functions can be passed to the people who specialize in these fields. This can be hugely beneficial to all kinds of organizations, as they reduce costs, streamline operations, strengthen the security framework and provide an improved customer experience. Managed IT service providers are different to IT outsourcing services as they state the terms of their contracts in a Service Level Agreement (SLA).



It managed services : Managed service providers are able to reliably manage the vital IT assets of an organization, taking into consideration the specific business strategy and direction. They improve performance by providing workflow analysis, and offer security protection through the management of critical applications and the monitoring of IT infrastructure activity. Managed IT solutions can be cloud-based for greater convenience and speed, and most IT functions can be provided for in this way. Managed service providers focus on important operational issues, and they allow business management to engage with their business core.



There are various ways to assess a managed services provider before engaging in business with them. Experience is an important factor in success, and positive client testimonials, references and endorsements will go some way to proving this. Success is also shown through performance metrics, which may include response rate, lead time or satisfaction rate. Location is also important to many businesses as this will affect the response time for on-site visits. Managed service providers also need to be able to prove they can listen to your particular business needs and provide the best strategies. They should be aligned with your core business values and provide a service that reflects this.



Managed service providers are experts in all IT-related issues and are able to keep track of the most recent developments in technology, and update accordingly. This means they utilize state-of-the-art solutions that will make your processes more efficient and competitive. In addition to this, managed IT services allow you the time to work on improving your operations and driving growth. The chance to make significant savings in different areas is another advantage, and MSPs can also promise to make IT support available on a round-the-clock basis.



Outsourced IT service providers are similar to managed service providers in that they both provide IT services which organizations cannot handle by themselves. Outsourced IT service providers usually operate on a more casual basis and sometimes without a contract. MSPs work from a Service Level Agreement (SLA) that is agreed upon by both parties. There is the extra advantage that they are able to seamlessly manage all of the outsourced IT services from a single location, which eliminates redundant



processes and reduces the pressure on internal departments. In this way, managed services will increase efficiency and streamline the operations of your business.



With security as a high priority IT service , the best managed services providers are able to apply recent security measures that ensure your organization is protected against cyber threats . MSPs are able to run security scans and tests so potential threats can be identified before they can cause any damage. They are also able to implement the most suitable firewall, antivirus, encryption and email security solutions that protect against possible dangers. All other IT services are carried out with security in mind, so your business will always be protected.



In a single organization there may be thousands of different IT assets, which leads to an intricate IT system that can be cumbersome to manage. In some cases, this is handled by IT solutions that are provided directly from the vendor, without any support or management. When IT solutions are poorly managed or not implemented with the entire system in mind, additional expertise will be needed to ensure everything can work in harmony.



With managed IT services , all IT projects can be correctly planned, managed, implemented and supported. This is helped by cloud computing technologies , such as Software as a Service (SaaS) in which software is hosted on the cloud and provided on a subscription basis. Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) are other technologies that give users the freedom to manage applications and data. By leveraging these cloud technologies, managed IT services mean businesses can be much more efficient and scalable.



Portmantech recognizes that the best IT Support Company is the one that is invisible. By proactively managing your hardware and software, they can ensure issues are resolved before they become noticeable problems.



When problems do happen, you will want a team that cannot only resolve them, but can also explain to you what went wrong and how you can ensure it never happens again.



Portmantech have nearly ten years of experience in delivering best-in-class IT Support , and our partnership with many London based firms gives us access to industry-leading remote monitoring software to ensure that we are always on top of your IT issues.



There are so many IT providers offering technical assistance. All will claim to solve your problems, but most will fall short. They do not have experience dealing with the demands of growing companies, or the tools required to proactively address your needs. As a result, you are left frustrated. It always feels like your support company are playing catch-up with the demands of your team.

By contrast, the network at the Portmantech have a tried-and-tested support strategy. Our team are comfortable in high-pressure environments where results matter. We thrive in complexity.



Our IT Support package goes deeper than most.



Do you feel like you could get more from your IT? And that it could help you achieve more of your business goals if it were optimized? Maybe your IT is starting to become too big a task for your in-house department. Or maybe you just want it to be less stressful and have someone else handle it so you can focus on running your business. With Portmantech IT Managed IT services , you can achieve all of the above with one transparent payment.




When you work with Portmantech you’ll be working with a team of professional IT specialists that are:

Certified Apple and Microsoft partners
Accredited with a wide range of major technology suppliers
Offering a proactive approach and comprehensive service

The team at Portmantech have decades of expertise in the IT industry. That experience allows us to give expert advice at the top levels of your business.



Business IT systems have never been more complex, yet we rely on them every day. How can you be sure that you are making the right decisions?



Portmantech have a wide range of skills that are available through our short term consultancy service . Assignments can be as short as one week or as long as one year, depending on the nature of your need. If you need a little more than just IT support , consultancy might be for you.



Outsourced IT Support : By outsourcing your IT Support , you can enjoy the delivery of lower cost and flexible technology support designed to meet your business goals. We will provide you with access to a local team of highly experienced and knowledgeable engineers who will work to agreed response and resolution times, and provide you with transparent and regular reporting.



We are available if you are looking to outsource your IT service desk , whether you wish to extend the capability of your existing team or if you need support for an IT project. You may be looking to outsource a single element of your IT, or you may want to outsource the provision of technology completely.



By outsourcing your IT Support you can significantly reduce the cost of your IT through the improved use of resources, as well as a lowering of your IT staffing costs. You benefit by being able to get the coverage that you need, when you need it, from a large team of technology experts. You will also be able to benefit from the automation of many manual processes that currently eats into the time and productivity of your team.



By outsourcing your IT Support , you get access to a wide variety of people, many of whom would have otherwise cost a great deal to employ directly, given their specialized skills and knowledge. That access to on-demand expert level support speeds up resolution times, while also ensuring that your team remains happy and productive.



We specialize in supporting the technology that keeps you operational, from your networking, server and storage infrastructure, to your mobile devices and third-party applications.



We aim to provide you and your users with a fantastic experience. We take ownership of all issues and work transparently as part of your team to ensure that technology will help you meet your business goals.




We work closely with you to ensure that you enjoy the right outsourced IT support for your specific business needs. Managed It Services Provider will then provide you with a bespoke service level agreement (SLA) with guaranteed response and resolution times for added peace of mind.



Our outsourced IT Support team use a number of monitoring tools that are designed to spot potential IT issues quickly, which allows us to proactively act to overcome them before they become start affecting your business. This 24/7 monitoring, as well as our analysis of common issue trends allows us to make changes that ensure that you enjoy a more stable IT infrastructure for your business, which results in a happier and more productive team. We find that we spend over 30% of our time on proactive activity in order to prevent issues occurring, rather than just reacting to them.



24/7 Outsourced IT Support Options

A range of IT Support hours, including 24/7, depending on your needs.
Just a particular skill set, or complete end-to-end support.
Outsource either all, or just part of your needs.
Outsourced IT Project support .
3rd party support.


Extending this support to include 24x7x365 capabilities makes it even harder and can place a lot of pressure on your in-house IT team. Choosing the wrong provider can lead to long support delays, ineffective service, and organization headaches for you and your team



At Portmantech , we have designed our comprehensive range of IT support services to remove all the obstacles and difficulties associated with outsourced IT . Whether you need a 24x7x365 NOC, you’re looking for onsite support for your team, or you just need some assistance with scheduled maintenance, all our services are built from the outset to be bespoke to your organization’s requirements



All our services are priced fairly and in a way that will proactively reduce your IT overheads. Our SLAs are competitive, and you will never experience support delays. Our team has been meticulously assembled over the past 5 years to ensure that your organization has access to the best talent and advice the industry can offer, ensuring that you will always receive the best possible service



Every one of our IT support services begins with an in-depth consultation



We do this to ensure that we can properly tailor the service to your precise requirements, providing you with maximum ROI and meeting your expectations



Our IT support experts have vast experience in completing unique and challenging projects and would be happy to discuss your requirements



Portmantech have been providing outsourced IT support services for organizations around the world since beginning. We have a track record of increasing uptime, reducing costs, giving more power to the businesses we help, and we would love to bring these benefits to you



We have a variety of different outsourced IT support services , including remote, onsite, and 24/7, amongst many others. Our main aim is to provide your organization with a service that fulfils all of your requirements, whether that involves both remote and onsite IT support , adding 24/7 capabilities, or consulting on your current IT support process , we can help



Small business it support : Getting the most out of your IT investment should be a priority for you and your business. Making sure your devices are secure, up to date, and well maintained are tasks that are true of any office equipment.



Portmantech is a valuable addition to your business some of our customers see it as insurance which can save you hundreds of £ in lost productivity. It can mean the difference between spending your time productively and being frustrated by constant problems for the busy professional. For these reasons, a IT developed Support and Protection Plans.



Our small business computer support is second to none as our team of IT experts are on hand to assist you with all your IT needs from basic level support to a fully managed IT support plan.



Our IT computer experts are highly trained and experienced and Cyber Essentials certified. From setting up a new PC in your office to a full scale cloud migration we can help you.



SMALL BUSINESS IT SUPPORT COMPANY

Our expertise doesn’t end there either. We have learnt from experience that our clients value our experience and opinion on a variety of other computer related services so we also offer cheap business VoIP services to enable you to transition your calls to internet calls and make savings, we also offer cheap business broadband and cheap business internet, business Wi-Fi and Business Office 365. Our clients value our opinion and experience as we understand the local market and what is available as well as how the providers are performing for other clients.



We understand that many businesses find managing their IT services difficult or onerous and that outsourcing their small business IT support services is the best solution for them. Our fully managed small business IT support plans are a monthly package that provides pro-active monitoring and protection for business systems, assets and data. We provide managed virus protection data recovery, online protection and disaster recovery as part of this package to give clients protection and comfort that their systems, assets and data are secure.



If you have a small business, our experts can provide IT support tailored to your needs. From backup and disaster recovery to Cloud services and VoIP, we’ll provide the services you need.



From backup and disaster recovery to Cloud services, hardware, software and VoIP, find the ideal IT support for your small business with Portmantech .



The financial realities of owning a small business can make hiring an in-house IT team difficult and the possibility depends on the size of your company and the level and amount of IT support required.



A full time in-house IT support professional in London has an average salary of £32,500 per year and you may need several IT professionals or a whole department to cover the tasks required for running a business. Experienced professionals would require a higher than average starting salary. These are large financial outlays for a small business to accommodate.



Another option is to transfer the IT support duties to another member of staff as an add-on to their professional role, but this is far from ideal – they may not have the IT expertise and they will certainly not have the time to do either job as well as they could.



Even if you have technologically fluent employees, it is doubtful they have the IT experience necessary. An efficient option is to delegate your small business IT support to an outside provider.

The level of IT support that you choose to outsource to an external IT support company depends on the type and size of your business and your budget. IT support can range from support on an on-call basis from time to time, or full 24/7 support.



You can employ an IT consultant to set up your entire IT infrastructure , or to review your existing set-up. An IT audit looks at your current IT infrastructure , reviews the security and predicts future requirement changes for your business. They use specialist tools to collate information and provide you with a comprehensive report of the current state.



Recommendations are then made and presented in priority order using different timescales which enable you to plan, future-proof your company and adjust to your budget accordingly.

You may want to simply outsource your backup and disaster recovery. There are so many viruses placing business infrastructure at risk that it is crucial to utilize professional IT support to protect your business and to act immediately.



Ideally, find an IT support company where you can dictate the level of your requirements. This offers the most helpful and adaptable service, which is the most economical for a small business.

One way for small businesses to gain economical IT support is to pay for remote support. This gives an IT support professional the access to log into your system to fix any issues without having to come into your office.



Your IT support team can then be located anywhere in the world, which may mean you benefit from a more affordable service. The downside is the lack of a more personal service, potential security issues and the inconvenience of different time zones. For larger projects, it helps to meet face to face, then the IT support professional can get a better idea of exactly what you need.



Are you looking for a local IT Support provider to take full responsibility for your IT, so that you can focus on your core responsibilities?



We make technology easy by providing one point of contact for all of your technical support needs. One of our top priorities is to understand your business objectives as we get to know your teams and build lasting relationships.

Website: https://www.portmantech.com/our-services/it-managed-services/