Notes

Cloud & Connectivity in London
Managed it services London : Partner with Portmantech , the top managed IT service provider in the UK offering 24/7 Server Monitoring Service & Support , Remote Infrastructure Management and Cloud Infrastructure Management Services .



A process transformation is no longer a choice as per the current business scenario. When considering the revenue challenges and a directive for retaining operating margins, various organizations are typically forced to revise their IT schemes. Partner with Portmantech , one of the top managed it services companies in the UK to significantly cut down the operations costs. While we take care of your applications and cloud infrastructure , you focus on how to grow and nurture your business.



Our Managed services company in the UK helps you sustain higher service standards both day in and day out while you focus on your client.



With the rapid advance in contact center technology, contact centers find it difficult to support the environment and monitor the workforce mainly due to challenges such as insufficient resources and handling costs and complexities.



Portmantech ’s IT managed services includes:

Application health check is typically performed for reviewing the application specifications and necessary recommendations are suggested remotely.
Remote upgrading and applying the new updates on a periodic basis.
Global monitoring assures both business continuity and maximal uptime of the system.
Servicing areas that are usually associated with specific functionalities such as performance management, hosting services, change management and service request management.

Partner with Portmantech , one of the leading managed services companies in the UK for your IT Transformation journey. For addressing the dynamic business demands, even the most proficient business head has to act decisively. For almost every IT-based operation, the decision makers normally require a single point of contact. We are the top managed service providers in the UK who help you react rapidly to the rising market demands and set transformation progress. Portmantech ’s RIM support consisting of IT Service Desk and major incident management includes:

Reactive and proactive monitoring by a dedicated data center for both applications and servers.
Level-1 support for customers during their business hours.
Level-2 Technical support for better end customer experience and smoother routine operations.
Level-3 Application support for tailored requirements and managing business shifts.

We provide 24-hour monitoring to ensure high availability and provide a single point of contact by managing your devices and platforms across the network, infrastructure and cloud.



Portmantech is one of the most experienced AWS Consulting Partners in UK and started its Managed AWS Service and IT Managed services around a decade. As one of the top Managed Services Companies , we have helped hundreds of customers to build their architecture design, deployment, migration, automation, security, optimization and 24/7 Management. As the leading Managed IT Service Provider , Portmantech has vast knowledge and experience in all major AWS services such as Compute, Storage & Content Delivery, Database, Networking, Enterprise Applications, Mobile Services, IoT, Developer and Management Tools, Security and Application Services.



Portmantech is known to be one of the best and reliable cloud managed services providers in UK , who help customers round the clock. The in-depth knowledge and experience we possess help our customers to avoid all hassles of migration to the cloud and continuous management thereafter. Our customers get the additional advantage of periodic analysis of the infrastructure which helps them to minimize their unwanted expenses time to time. As one of the top managed services companies in UK , Portmantech also conducts periodic security audits in its AWS Managed Service to make sure the customer infrastructure is always secure without any vulnerabilities.



Portmantech , being one of the leading Managed Services Companies has a lot of working experience in all major cloud solution providers like AWS, Rackspace, Google Cloud, Digital Ocean, Linode etc. Portmantech is always up to date in technology and that's why we have a very experienced DevOps Support Team. Our managed services company have helped a lot of customers to completely achieve the deployment automation and infrastructure automation with industry best Configuration Management Tools like Ansible and Puppet and Continuous Integration with the famous and most used Jenkins.



IT Managed Services is one of the core expertise of Portmantech and we have a 24/7 Monitoring & Support Team operated from our Network Operation Center (NOC). Portmantech is one of the preferred Managed Service Providers and the backend support team for IT Support Companies , software development Companies, Cloud Solution Providers and Hosting Providers. Our white labeled support solutions help these partner companies to have their own remote support team with minimal operation expense with access to a large talent pool.



Our IT managed services company have helped Web Hosting Companies, Managed Service Providers , IT Support and Software Development companies to have their Dedicated IT Team for their long term projects and support. Our Dedicated IT Team model is 100% successful business model for all of our customers and the customer possess complete control over the team as in their remote office.

We are your local technology partner, helping you harness the Microsoft Cloud. As an IT managed services provider , we've worked closely with many businesses and their internal teams, offering valuable technology insights and supporting business growth.



Portmantech provides award-winning business IT support in London . We are a technology-driven business, strengthened by our culture and commitment to serving customers. We can help your London business harness the power of the Microsoft Cloud solutions. By taking the time to understand your needs, we can get the right balance of cloud computing platforms and traditional IT systems working together for you. Our IT strategy and technology consulting services are industry-leading and help businesses to achieve more than they ever imagined.



Our award-winning IT support team can act as an extension of your internal IT team, supporting your workforce and existing IT infrastructure with professional services.

We are a market-leading London-based IT provider with industry-specific expertise that can help you to meet your business goals, by streamlining workflows and increasing employee productivity. Regardless of which IT managed services you require, Portmantech has you covered with IT services and specialist knowledge designed to meet your bespoke business requirements.



It managed services : Portmantech is a team of IT support experts who provide a wide range of fully managed IT services to businesses in London. Our mission is to help organizations boost productivity, improve reliability and unleash their full potential through innovative technology.



If there is one objective all businesses have in common, it’s the motivation to succeed and grow comfortably. It’s challenging enough to simply survive in an otherwise unpredictable market, every industry sees an increase of competitors each year who are all striving to make their mark.



While adopting the latest technology isn’t guaranteed to make a business successful on its own, businesses who incorporate the right platforms and use them strategically are definitely in a more advantageous position.



While there are many IT support companies to choose from, there are very few who focus on delivering managed IT services which add immense value while reducing costs. We believe in building long term partnerships with our customers, and delivering managed services as if we were an in-house extension of their team.



A business requires the seamless integration of multiple technology platforms, for example, email services, data storage, internet and software which are designed to work together and allow their teams to communicate and deliver products and services to their clients. More often than not, small businesses will start out by managing these services themselves, but as they grow and their work load increases, more administration and complexity creeps in.



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There is a point where maintaining all the different layers of IT services becomes a full time job, which is where managed service providers come in. Portmantech ’s role is not only to deliver managed IT support which helps to reduce the complexity and implement cost saving processes, we also handle the management of all your technology services automatically in the background.



Portmantech IT Support team are certified Apple/Windows engineers and experts in a number of other specialist fields, including cyber security , networking, cloud solutions and project management.



Portmantech launched as one of the first managed IT service providers to introduce cloud desktops and have continued to deliver cutting-edge technology solutions ever since. We take the time to fully understand your business needs before creating a highly detailed strategy to meet your vision and achieve your business objectives.



Here are just some of the managed IT services we are able to offer with a huge selection of tailored solutions available to meet any challenge your business may have:



MANAGED IT SUPPORT

Portmantech provides comprehensive IT support packages which include numerous enterprise-level security and backup applications free of charge. It Support In London are highly proactive, responding quickly to incidents and requests. We also include a dedicated account manager to ensure you receive the best possible results.



IT CONSULTANCY

Our IT consultancy service is designed to help you turn your business vision and goals into a reality. Our expert engineers create future-proof strategies, introduce cost savings, identify reoccurring problems which affect reliability and implement smart technology and time-saving processes which boost productivity.



IT INFRASTRUCTURE

Aside from our immense knowledge and expertise on fundamental IT infrastructure subjects like servers and networking, we also supply new equipment and services including VoIP phone systems, cloud solutions like Office 365 and Gsuite, business internet and fibre solutions, data cabling, office fit outs, office moves, and much more.



CYBER SECURITY

Security as a managed IT service usually only includes passive support i.e. installing anti virus, performing generic security scans and monitoring for intrusion. Portmantech go much further by proactively performing active security testing, including phishing simulations and penetration testing, ensuring your IT security is actually working.



Portmantech is a full scope managed service provider covering a wide range of complexity and requirements. We help to simplify processes and create an IT environment which works for you and your team.



WHY CHOOSE PORTMANTECH ?

Almost every challenge a business faces can be solved through the right combination of technology. Our mission is to help businesses unlock new levels of success with managed IT services which solve time-consuming problems, improve reliability and drive productivity, giving businesses the freedom they need to unleash their full potential.



Portmantech works with industries across every sector, from law firms and financial institutions to creative agencies and retail chains.



Whether you’re a small boutique business or a large multi-office organization, our years of experience working across different business sectors ensures the managed service we provide is unmatched by any of our competitors. Our team are incredibly passionate individuals who are all dedicated to ensuring customer service is of the highest standard at all times.



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We’re interested in more than simply being another managed IT service provider , our focus from the very beginning is building long lasting relationships, which is why we’re painfully transparent and honest in everything we do.



We’ve yet to come across a challenge which we haven’t been able to solve through technology. We’re constantly on the lookout to help our customers find new levels of success, while also reducing complexity and costs. However big your challenges may be, we’re confident you’ll love working with us.



Outsourced IT Support : Portmantech ’s transition process ensures that the switch to outsourced IT support is simple. We’ll dedicate time to assessing the current state of your setup and systems, and educate your staff on how to use Portmantech ’s remote support IT helpdesk .



You’ll then have unlimited access to a team of IT experts who can mend your IT systems and PCs remotely. For the less than 1% of issues that can’t be fixed remotely, we can be onsite fast.

We’ll also assign you a dedicated Account Manager. They’ll meet with you regularly, report on your systems, and help you to plan for the future development of your IT setup in line with your business goals.



As a professional London IT outsourcing company , we can offer a tailored package of IT services to meet organizations’ exact requirements.



From supplementing in-house IT staff to supporting your infrastructure, our team of engineers and consultants can meet all of your requirements.



More efficient and cost-effective hiring a full-time person for a part-time job, our outsourced IT services include:



24/7 Helpdesk Support – Support for when in-house IT staff have gone home, or to support your global satellite offices.



Outsourced IT Services – Complete management of your IT setup, hardware and services.



Onsite IT Support – Additional engineers provided onsite in London for additional support or system checks, at a frequency set by you.



IT Infrastructure & Network Support – Specialist expertise for the performance of your servers, infrastructure or cloud setup.



Business Phone System Support – Setup and ongoing support of your VoIP phone setup.



Business Applications – Consultancy, development, integrations and support for solutions such as SharePoint and Dynamics 365.



Portmantech is an experienced outsourced IT service provider . Our costs, scalable IT solutions and guaranteed service level make us the preferred solution to in-house IT staff for many organizations.

Suitable for organizations from SME to enterprise-level, we offer effective outsourced IT support that’s more cost-effective for businesses. Plus our outsourced IT solutions come with excellent customer service.



IT departments are relied on heavily within modern organizations to provide invaluable IT support

Unfortunately, this comes at great cost for businesses as they have to pay for personnel, training, technology, space, and much more. Outsourced IT support solutions not only reduce these overheads but also increase your team’s IT capabilities



Portmantech have been providing outsourced IT support services for organizations around London UK. We have a track record of increasing uptime, reducing costs, giving more power to the businesses we help, and we would love to bring these benefits to you



We have a variety of different outsourced IT support services , including remote, onsite, and 24/7, amongst many others. Our main aim is to provide your organization with a service that fulfils all of your requirements, whether that involves both remote and onsite IT support , adding 24/7 capabilities, or consulting on your current IT support process , we can help.



If you are looking for a company to provide you with IT support in London , you have come to the right place. There are a lot of companies offering IT support , yet not all of them provide the same level of service. You need a business that you can rely on for the best outsourced support , and that is exactly what you have with 1st IT.



We provide a wide range of services for businesses of all sizes across different industries, including charities and not-for-profit organizations. We know that technology is at the center of most businesses today, meaning it is vital that you have the correct IT systems in place and that you are up and running at all times. This is something we can guarantee with our IT support and consultancy services .



Portmantech provides a comprehensive range of business IT support services ; a responsive IT support help desk, server monitoring and management, IT consultancy , computer systems set-up, IT management and strategy services as well as the capability to deliver the IT projects London's businesses need to stay competitive and productive.



We deliver London based SMEs of 5 to 500 users a gold-standard 24x7 IT support and outsourcing service . We are cost-transparent and vendor-neutral, working independently with a broad range of partners to provide the best in Cloud Computing, Networking, Communications and Backup Systems as well as Printing, Software, Business Continuity/Disaster Recovery and IT Security giving you peace of mind and control.



We can provide unlimited IT support on a fixed cost or timecard basis or somewhere in between. We tailor our services to your requirements to provide a fully bespoke IT support package , backed by a simple and clear Service Level Agreement. Our terms are the most flexible and clearest in the London IT support industry .



Small business it support : Outsourcing your IT support means trusting a third-party managed services provider , or MSP, to deal with all the IT needs related to your business. This includes crucial services like cyber security , cloud migration , IT infrastructure , disaster recovery, network monitoring, and a lot more besides.



All businesses that use technology, regardless of their size and type, require efficient and reliable IT support . This is because such support services help a business to keep up with its competition and prevent any potential IT threat that may arise. What’s more, with this support, businesses can become more flexible and, in turn, generate higher profits.



IT support engineers are responsible for maintaining and monitoring the computer systems and networks of a business. They are the key individuals who check, identify, and solve any possible problems that may be present in computer software, hardware, applications, networks, and systems.

If you are thinking of hiring the services of a London IT support company , here are some of the skills they should have:

Can work well with others.
Knowledge in dealing with computer operating systems, hardware, and software.
Knowledge of engineering science and technology.
Analytical thinking skills.
Great attention to detail.
Excellent customer service skills.

Here at Portmantech - IT Support London , we help businesses by handling all IT requirements and improving performance through better use of technology. Getting good IT support in London will undoubtedly benefit any business’s operations and bring about greater success over the long term. Our team, with our many years of experience, can help when choosing the best technology solutions, answer enquiries about technical support, and streamline the day-to-day processes of your business to save both time and money.



With a large London based team, over 10 years of experience and the technical know-how, you’ll be free to focus on running and growing your business. Uncomplicated, honest, IT support for small businesses in London !



If you are a business owner, one of your key aims is to take your company to greater heights. However, what many businesses fail to realize is the important role that having a well-managed and secured computer system plays in that.



If you’re interested in learning how our IT services can benefit your business, read on below:

Save you money: A good outsourced IT support company in London like Portmantech IT Service can do a lot to boost your business’ ROI. This is because training and maintaining an in-house IT team can be very expensive.



By choosing to outsource the job to a dedicated IT company , you’ll have access to highly skilled professionals at a fraction of the cost. If you work with us, you will only be charged a flat rate with no hidden costs, no matter when or how often you need our support.

What’s more, you won’t have to invest in costly IT infrastructure like servers, networks, and storage either. By hiring Portmantech , you will have access to our state-of-the-art IT resources and only pay for what you use.



Improve security: Your Company’s data is of the utmost importance to your business operations. Human error and IT mishaps can lead to greater digital security risks that might cost you a lot, financially and in terms of your reputation, later on. This includes the risk of leaking sensitive information and losing the trust of your valued clients. Because data security is so crucial, it’s essential to gain access to the best IT support in London . That will ensure that your data stays secure and confidential. With our help, you can rest easy, knowing that your company’s data is in safe hands.




Realign your focus: There’s little chance that your business will succeed if you are constantly facing technical problems. These kinds of issues will end up consuming precious time, and even the smallest of hiccups can derail projects for extended periods.



This is especially true if you have little expertise in dealing with these problems. If this is the situation you and your staff are in, then hiring skilled IT support professionals is the answer. It will give you peace of mind knowing that your technical issues will be solved quickly and efficiently as soon as they crop up.

This gives you and your teams more time to focus on other matters that are crucial to the success of your business, like marketing and delivering better products or services. To spend less time worrying about IT and more time managing the day-to-day workload, you can’t go wrong when you hire our IT professionals.



Customizable service: Our business IT support in London will provide you with structured support that is suitable for your technical needs and business niche. Say, for instance, that your business is located in and caters to London. The IT support service we will provide you will be appropriate for the city’s tech landscape and complies with the specific regulations that need to be met in the area.

Our IT team will carefully discuss your business goals and growth plan with you to come up with the right technical solutions to meet your unique requirements. When it comes to our IT services , there’s no such thing as a “one-size-fits-all” approach. We make sure we provide you with a bespoke solution that will bring with it the best results.



Future-proof your business: There are plenty of challenges your business may face when trying to stay up-to-date in terms of tech. Whether its apprehension when adopting new technology or an unwillingness to update serviceable systems, you may fall far behind your business competitors. But the good news is, with an experienced IT support team , it will be much easier for your business to keep up as technological advancements develop.



The last thing you want is for your company to become a thing of the past. With our help, we guarantee that you can stay ahead of the curve.



At Portmantech IT Service , we provide IT services to small businesses in London and the surrounding area and can support your SME both remotely and onsite. Our work covers:

UNLIMITED 24×7 HELPDESK SUPPORT
UNLIMITED 24×7 ONSITE SUPPORT
FULLY OUTSOURCED IT DEPARTMENT
SUPPORT FOR YOUR IN-HOUSE IT TEAM
IT MANAGED HOSTED SERVICES
IT SOLUTIONS
CYBER SECURITY IT SERVICES

Hassle-Free IT for Small Businesses

We understand that a modern IT setup can enhance small businesses, but that it must be provided in a flexible and cost-effective way. This is why our team makes sure we provide you with affordable yet effective services at all times. We can support your in-house IT manager on projects or cover sickness and leave. Alternatively, we can handle all of your business’s IT needs, allowing your staff to focus on their roles and daily activities. Portmantech IT Service - IT Support London is committed to quality, which gives our clients a commercial advantage in a competitive environment.



We offer affordable IT support solutions for small businesses that can change and adapt to encourage and support the growth of your business. Starting a business involves a lot of outgoings and we know how important it is for your balance sheet to look positive. We offer a selection of packages and finance plans, so you can buy the right technology and support for your business and pay for it in the way that suits you and your business.



We still consider ourselves a SME and we work in a building full of small businesses from one-man bands to established companies so it’s true that we surround ourselves within this community.

Read More: https://www.portmantech.com/our-services/it-managed-services/