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Approval :- Override dc as per igcc grid limit as cx shared valid image
Approval :- Nudge cx to legal team
Approval :- Override dc as per igcc grid limit// SLA was breached
Approval :- gratification as per igcc grid limit
Approval :- sync there is no dc outcome sharing feedback as instructed
Sync there is no dc outcome gratification approve as per igcc grid limit // SLA was breached
Ticket ID :-
Issue :-
Item :-
VOC :-
Resolution :- As per DC feedback taken
IGCC claims :-
Exception count :-
Fraud Segment :-
Customer Segment :-
Note : Not calling as per degradation.
As per Dc
As per system recommendation
Compensation already processed
Issue is reported post 5 hours hence shared feedback
DC over-ridden as cx shared an invalid image hence feedback has been shared.
o image provided hence feedback has been shared.
Order already replicated.
Asked for an image to validate the issue.
Email sent requesting missing item details.
-Order already replicated.
Previous agent already processed Refund hence sharing 02
Unable to understand the Concern.
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