Notes

Xfinity would like to congratulate on the New year Eve, So party hard and happy New year .

I noticed that you were speaking with another representative. Please give me a moment while I review your previous interaction. I'll be happy to pick up from where you left off.




You also qualify for Xfinity Mobile; I can save you hundreds of dollars a year on your mobile bill and sign you up for Xfinity mobile ! May I ask how much you are paying monthly ?


You also qualify for Xfinity Mobile; I can save you hundreds of dollars a year on your mobile bill and can get $100 VISA card for port an existing phone number ! May I ask how much you are paying monthly ?


Cheers to our team work! It was nice to help you. Anything else may I help? Or any other (issue) need to fix.

“My humble apologies, we do not want our customer's to go through such an experience. I personally understand how important services are now a days, however please be assured as I am here with you and will give you a proper resolution by utilizing all my resources”.

Thank you for waiting upon checking I am still getting the same error as the system is asking to pay past due in your account so let me go ahead and connect your chat with the billing team so they will check and help you with best alternative in this case , as I really want to help you in all possible ways, shall I go ahead and go ahead and connect your chat with the billing team ,



Limited to select eligible phones. Bring your own phone and prepaid card offer each require activation of new Xfinity Mobile line. Prepaid Card: Offer extended through 1/10/23. Requires transfer of phone number from another carrier within 30 days of line activation. Must maintain the new line with an account in good standing for 90 days following line activation. Visa Prepaid Cards are issued by MetaBank®, National Association, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. This card can be used anywhere Visa debit cards are accepted. Prepaid card mailed to Xfinity account holder within 16-18 weeks of activation of all required services and expires in 180 days. One card issued for total qualifying amount. May not be combined with other offers.

28 sept 1995 663449999





I have successfully sent the reset signals. An automated system check has identified the modem is online. Please check if you can connect now

It's you who we need to thank. Thank you so much for your time today and thank you for being a wonderful part of Xfinity, have a great day and take care!

Got it! I will have it noted on your account. I appreciate your cooperation in troubleshooting with me. I just want to make sure everything is covered while you still have me, is there anything else I can help you with today?

Refresh has been successful. Now, please turn off your TV, unplug it from the power source for 15 seconds and restart it

Great! I appreciate any feedback on the service and experience I have provided you today. Thank you for being a loyal Xfinity Customer. I hope you have an amazing rest of your day”