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1-6958830597 EIR cant wrap-up
DEACT –8
Streaming deact - 2
FDD – 3
MIG – 20
FP-FP –
OTR1 - 8
FP-PR – 9
PR-PR –11
FPTR –
VR DEACT-3
CLEARED –
BAL OPPS –2
RE SALE –
RE OPPS –4
CONV CLOSED-
CONV OPPS –2
AGENT NAME: Ronabelle Javier
Acc#: 445462895693
TIME: 10:15pm
DATE: 01/04/2023
SUMMARY: Cx called because she's getting confuse about the promotion of $6.06 which she insist that this is good for 1 year and ask for a supervisor. I educate the customer about this however my pc shutdown and after i turn it back on i proceed to the cancellation of her subscription but i can't proceed to the cacellation because upon checking it is already cancelled.
AGENT NAME: Ronabelle Javier
Acc#: 410092858748
TIME: 11:22pm
DATE: 01/04/2023
SUMMARY: I open new interaction using this account number
5005198517
410092858748 EIR
b33l2369c34r
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