Notes
Notes - notes.io |
January 5, 2023
DEACT – 5
FDD – 4
MIG – 16
OTR1 - 7
FP-FP –1
FP-PR – 4
PR-PR – 11
FPTR –
VR DEACT-
CLEARED –2
BAL OPPS –4
RE SALE – 1
RE OPPS – 2
CONV CLOSED-
CONV OPPS –
PR to PR
432373539740
411185867632
1-8835170095
473749722492
461976767036
104780990607
433102226261
465920764073
487905526629
Fp to Pr
488433963822
FP
468428855129
DEACT
109309504134
462902708945
franklin
475900673468 2007 Dodge ats transfer
45-49 Kevin hart
AGENT NAME: Ronabelle Javier
Acc#: 431105344129
TIME: 4:00pm
DATE: 01/05/2023
SUMMARY: EIR 1:36 open interaction
426047720777 no changes made 3:10
431105344129 cannot wrap up the call/ call got disconnected
AGENT NAME: Ronabelle Javier
Acc#: 431105344129
TIME: 4:00pm
DATE: 01/05/2023
SUMMARY: Cx called because she cant have the signal to his radio, I made some troubleshooting and during that time the call got disconnected and I can't wrap up the call.
AGENT NAME: Ronabelle Javier
Acc#: 426047720777
TIME: 3:10pm
DATE: 01/05/2023
SUMMARY: The cx called to cancel her service because the went high, I acknowledge the concern and pitch for otr1. However, during the offer presentation the cx seemed like she doesn't hear me so I have my ghost spiel and the call got disconnected. I made no changes on her account since the customer did not confirm which vehicle will be cancelled because she has 2 vehicles under her account.
AGENT NAME: Ronabelle Javier
Acc#: 431105344129
TIME: 4:00pm
DATE: 01/05/2023
SUMMARY:
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