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In Case of No Auto Opening

A Wonderful day! Thank you so much choosing Xfinity! This is Twinkle, your Xfinity Ambassador for today. It will be great pleasure to assist you today. May I have your first and last name of Awesome customer😀 Kindly tell me more about your concern, and let's start working on it.
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In Case of Auto Opening

A Wonderful day! Thank you so much choosing Xfinity! I am your Xfinity Ambassador for today. It will be great pleasure to assist you today😀 Kindly tell me more about your concern, and let's start working on it.
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Addtional Help

I appreciate your time chatting with me and I want to make sure I have covered all your concerns today. Is there anything else that I can help you with?
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Empathy
Thank you for bringing this to our attention right away, I am with you on this and let me assist you.
I am sorry to know that and this is definitely not the situation we would like you to have.
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For Feedback.

May I know how's your overall Experience with Xfinity been so far.

If customer says good/great. PITCH Survey.
     
 
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