Notes

Boy, 7, Spends Time Online Playing PS1,200 through Apple Games

After her seven-year old son spent more than four figures playing games, a mother-of-two accused Apple of giving her children the ability to spend money online.



Abi Smith received a number of emails from Harry and Harry, confirming that Harry had made more than 60 in-app purchases and a total of PS1,218 without her consent.



She had put the password on Harry's iPad but Harry was able to change it using her thumbprint. After that she spent PS792 on virtual cat food and other items.



The woman, 40 years old, who hails from Bishop's Stortford, Hertfordshire, was forced to take out a loan to pay for her bills. She has now taken on Apple for refusing to give her the refund.



Abi Smith received a number of emails confirming that her son Harry had made more than 60 in-app purchases totaling PS1,218 without her consent



The woman, 40 years old who hails from Bishop's Stortford, Hertfordshire, was forced to take out a loan to pay the bills. She has since taken on Apple for initially refusing her the refund.
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Abi Smith had put a password on Harry seven-year-old's iPad. But Harry, a smart little boy, took it off and replaced it with his thumbprint in a cheeky attempt to keep Reggie four, safe. (pictured together).



Harry bought eight bags of cat food in virtual form for PS99 each on The Battle Cats game, as well as making several purchases on Minecraft for PS48.99 each as well as six of the popular game Among Us and smaller purchases of PS1.99.



Apple has since confirmed that it will refund Ms. Smith the money.



Ms Smith is a Pennsylvanian who was furloughed, is now asking Apple to add an extra layer of security.



She stated that the games are addictive and encourage children to spend more money. Apple are enabling that platform for children to do that.



"Harry" did something that was as innocent as a child could. He didn't want his younger brother to use his iPad so he placed his thumbprint on it to ensure that he wouldn't be able to get into.



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'Normally he'd come to me and say 'mummy could I download this and I'd say yes or no.



"It hasn't been my experience before and I can assure you that it won't happen again." While security features are readily available, they're not enough for me. A simple thing like a CVC is an extra measure.



'I'm furloughed. I've already seen a reduction in my monthly payment, to then have it literally wiped. To pay my bills, I needed to borrow money.



"My son has additional requirements and I'm struggling," she said. This isn't fair.



After Harry spent 99p and ran up a four-figure debt she branded the games 'dangerous'.



Harry offered to pay his mother back with his own pocket money



She stated, "The only purchase I made with the account was 99p. I was completely unaware of this until they informed me that your card's details automatically save."



There should be a choice , and If there was, I'd say no. This completely prevents this from happening with children. This is what I would like to do with Apple.



'I had [security settings] in place, and I've had a very clever kid who managed to put his thumbprint on.'



Ms Smith claims that her bank did not allow her to stop payments because they were authorized. Ms Smith then asked for each purchase to be individually refunded online, but Apple twice refused to refund her.



When she confronted Harry, the youngster was crying and offered to pay her back by putting his money in his pocket.



Apple declined to comment, but pointed to its "Ask to Buy" feature that sends a message to family members whenever the child is attempting to make a purchase.



The parent, or the account owner, can then either decide whether or not to approve the request to prevent issues such as Ms Smith's occurring.



PONOS, the developers of The Battle Cats, Microsoft, who own Minecraft, and Inner Sloth, who developed Among Us, were all asked for their opinions.


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