Notes
Notes - notes.io |
Shipped/Delivered = add new.
*/Serial Number (SN) > Letter > N/O/T > Update > No (so it wouldn't exit)
Adding PLACE HOLDERS
N - Video
O - HSD/HSI
T - Telephone/CDV/Voice
4 Types of Technician Appointment:
1. Tech recovery - potential charge of $100
2. Trouble call (TC) - repair call, device has already worked before, possible charge
3. Pro install or change of service (COS) - potential charge of $100, change of service, multiple devices, no wall outlet same to tech rec.
4. Service request order (SRO)- outside wirings concern. No charge - comcast responsibilities.
Call Certification
- modem activation
- cable box activation
- no image
- remote issues
- log in issues
[5:48 AM] JustinFrancisErn Amora (Guest)
8771
PLACE HOLDERSalways remember the word "NOT"
N- VIDEO
O- HSD/HSI/INTERNET
T-TELEPHONE/VOICE/CDVtechnician appointment1.tech recovery $100 OTENTIAL CHARGE
2.trouble call $100 POSSIBLE CHARGE
3.pro install or change of service $100
4.service request order NO CHARGE
has context menuCompose
[5:48 AM] Arianie Morado (Guest)
tech appointment
1. tech recovery - $100 potentila chrge2. trouble call [TC] - repair call - device activated before possible charge
3. pro install or change of service [COS] - no coax outlet, multiple device
4. service request order - outside wired. no chrge
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