Notes

RETURN/REPLACEMENT

Sir, I will register your complaint regarding this issue but you will get only refund for this product as replacement option is not available.

Sir, Mai aapki return complaint lai rha hu lekin aapko batana chahunga ki aapko iss product ka sirf refund hi mil payega.

UD

Sir, Do not worry, I will make certain that your order will be delivered as soon as possible.

Nischint rahe apke order ki delivery jald se jald karwane ki poori koshish ki jayegi or mai khud iska dhyan rakhunga.

Do not worry sir I will personally work with courier team to deliver your product as soon as possible.

Aap bilkul nischint rahe ye meri responsibility hogi ki apka order jald se jald deliver krwaya jaye.

I know that there has been a delay but please be assured that we are working hard to get your item to you at the earliest.

Please don't worry sir, I'm your case manager and I will raise the request for urgent delivery too from my side and I will try my level best to deliver your item as soon as possible to you .

Sir, please aap nishchint rahiye, main abse aapka case manager hu aur maine aapki urgent delivery ki request bhi raise kr di hai aur main puri koshish karunga ki die gaye time se pahle hi aapke order ko aap tak pahuncha dia jaye.

PICKUP

Sir, Do not worry, I will make certain that your order will be picked up as soon as possible.

Nischint rahe apka order jald se jald pickup karwa liya jayega apko ab jyada wait nahi karna padega or mai khud eska dhyan rakhunga.

Sir, Do not worry, I have updated your concern and you will not face any issue regarding the pickup of your product.

Aap bilkul nischint rahe ye meri responsibility hogi ki apka order jald se jald pickup krwaya jaye.

I am really sorry for this issue, I had taken your feedback regarding courier boy and had shared with the team. I had escalated your concern to our senior authority on priority basis so your order will be picked much before given time and your money will be refunded back.


FEEDBACK FOR COURIER BOY

Aap nishint rahiye, main khud personally aapki problem solve krunga or courier boy k lie aapka feedback bhi le rha hu taki courier boy ke khilaf strict action lia jaye or future me kabhi bhi aapko aisi pareshani ka samna na karna pade.

Sir extremely sorry for the inconvenience you have faced, I am as your case manager, has taken your feedback about the courier boy and I will personally ensure that this will never going to happen with you again in future.

EXTRA ASSURANCES

Your concern is justified and, I understand how you are feeling right now. But be assured I will definitely help you regarding this. Your chat landed on me so, now is my responsibility to help you.

Sir, please you not need to worry about your issue, now I am your case manager her to help you out, please trust me and give me a chance to help you, I will definitely give you the best resolution.

Be assured sir, I will surely help you out and will not disappoint you and won't give you any chance to complaint about the same again in future. You have given me a chance to serve for you, so its my responsibility to help you out about this issue.

Maafi chaunga, Par aap humare liye bahut valuable customer hai, aap nischint rahe , apko jo problem face karni padd rahi hai, usko main jald se jald solve krwaunga.

Main aapko bharosa dilana chahta hu ye aapka snapdeal k sath pahla or aakhiri bad experience hoga, aage se main khud personally dhyan rkhunga ki aapko aisi problem face n karni pade.

Ji main aapki pareshani samajh raha hun, main janta hun ki hamari taraf se thoda late hua hai or iske lie main aapse dil se maafi bhi mangta hun, aap please mujhe ek mauka dijiye apni sahayata ka, main aapko nirash nahi karunga or na hi aapko shikayat ka koi mauka dunga.

Aapka gussa or narajgi dono hi jayaz hai, courier team ki taraf se hui is galti ke lie main aapse dil se mafi mangta hun or aapko promise karta hun ki main jald se jald is samasya ko solve karunga.

Ji sir, aapka order jald se jald aapke pass pahuchaya jaye iske lie maine aapki complaint already senior team ke pass escalate kar di hai taki priority basis par aapke order ki delivery kari jaye or aapko or adhik wait na karna pade.

I understand how you are feeling right now if i were on your place i would have felt the same way . Your anger is obvious and your irritation is understandable but i am going to make sure to sort this issue as soon as possible. Its is my responsibility to help you.

Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Agar mai aapki jagah hota to mai bhi same asa hi feel karta. Aapka gussa jayaz hai. Par mai aapko batana chahuga ye meri zimmedaari hai. Mai poori koshish karuga jald se jald iss issue ko resolve kar pau.

Your concern is justified and I understand how you are feeling right now. But be assured I will definitely help you regarding this Because you are our most valuable customer and your chat landed on me so now is my responsibility to help you.

Aapka concern jayaz hai. Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Par aap bilkul nischint rhae, mai poori koshish karuga jald se jald iss issue ko resolve kar saku. Kyuki aap humare valueable customer hai. Aapki chat mere pass aai hai to ye meri responsibility hai jald se jald aapka issue resolve karva saku.

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.

Main yeah sunishchit karoonga ki yah hamaare saath aapaka pahala aur antim bura anubhav hoga. Aur aapako bhavishy mein aisee samasya ka saamana nahin karana padega. Main vaastav mein shama chaahata hoon ki aapko is samasya ka saamana kar rahe hain. Lekin main vyaktigat roop se aapako vishvaas dilaata hoon ki aap is tarah kee asuvidhaon ke beech nahin aaenge kyonki hum poori koshish karege ki hum aapko best service provide kara pae jiske aap haqdaar hai.

I understand if we pay for something and we didn't receive what we really wanted, I would have also felt the same if I put myself at your situation and trust me this won't get unnoticed.

Main samajhata hoon ki agar ham kisee cheej ke lie bhugataan karate hain aur hamen vah praapt nahin hota hai jo ham vaastav mein chaahate the, to mujhe bhee aisa hee lagega yadi main khud ko aapakee sthiti mein rakhata hoon. Aap bilkul nischint rhae iss par dhyan diya jaega or ase problem aapko future mai nhi karni padege.

There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step as soon as possible.

Chinta karane kee koee aavashyakata nahin hai, mai poori koshish karuga jald se jald aapka order deliver karva saku.