Notes

https://docs.google.com/spreadsheets/d/1ygkumno2fxektbslosbukexaquisgmqfjprk-jeizbm/edit#gid=1414894129
https://docs.google.com/spreadsheets/d/1-qmqiehgz5egw7xwoe7vff8t00qncufze1n5rt1vml8/edit#gid=0
https://notes.io/pqh6
https://notes.io/yrkp
https://notes.io/qya8u
https://notes.io/sr5q
https://notes.io/sr7y
















hi, greeting of the day! i am ramesh, how can i help you today?

mujhe khushi hue ke mai apko jaankare dai paya! humse baat karne ke liye dhanyavaad! surakshit rahen aur apka samay shubh rhe.


i will surly help you out here.
i will surely assist you regarding your concern.
nishchit rup se mere duwara aapki puri sahayata ki jayegi.
mere duwara aapki puri help ki jayegi aap nischint rahiye.

i request you please share your order / suborder / registered contact number, so that i can assist you better!

please give me a moment, i will check it for you.

thank you for sharing detail with us! please allow me some time to check the information for you.

aapse request hai aap apna order id/suborder id/registered mobile number send kar dijiye.

details dene ke liye dhanyawad. aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

we apologies for inconvenience caused here.
sorry for the inconvenience you faced.
mafi chahunga aapko pareshani hue.
i am very sorry about that!

we are sorry, we are unable to check the order details from the details given by you.

chinta karane kee koee aavashyakata nahin hai, mai poori koshish karuga jald se jald aapki problem ka solution karva saku.

kya aap bata sakte hai aap kis mode me refund chahte hain
upi
amazon
bank refund

please confirm by which mode you need refund
upi
amazon
bank refund

jankari share karne ke liye dhanyavaad.

order confirm karwane ke liye dhanyawad. aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sakun.

sir, i would be able to respond to you over the chat only, would request, if you can share your concern via chat, i will be happy to help you here.


sir, we really apologize for the inconvience currently we are unable to check your infomation on your account so request contect after 30 min via chat.

sir, we are really sorry due to technical limitation, we are unable to fetch the shared screenshot. therefore, please help us by typing your order details to help you out.

sir, if you want you can also contact our support team on 9212692126 for any query related to snapdeal and our team will be definitely provide you with the best possible resolution. you can also choose call me now option in my order section.

nahi sir mafi chahunga mere duwara aapko chat par he aapki help kar sakta hun mujhe khusi hogi chat par aapki help karne me.

dhanyawad apna keemti samay dene ke liye. aapka din shubh rahe.


mujhe khushi hue ke mai apko jaankare dai paya! humse baat karne ke liye dhanyavaad! surakshit rahen aur apka samay shubh rhe.

please keep the product intact and original brand packaging ready.

mafi chahunga aapko intjar karna pada.


we are closing this conversation because of no response from your side. you may contact us again
stay safe and have a good day!"

i am unable to fetch any account from the given details. please provide the correct details. so i can assist you better.

we are unable to fetch your details with this information you provide.

i would request you to please share courier details by which your product has been picked

courier name:
courier boy number :
pickup date :

sir, i would be able to respond you over chat only, i would like to request if you can share your concern via chat. i will be happy to help here.

sir mere duwara aapko chat par he samadhan diya ja sakta hai aapse request hi aap chat par apna concern share kar sakte hain.


salesforce ramesh.3
od- [email protected]/od123


saleforce
[email protected]
ramesh.7

chatwood
[email protected]
ileads@123

https://notes.io/qreir
https://notes.io/qrscf


nishchint rahen apki call back ki request raise kar di gyi hai ek gante ke andar apko team dwara call ki jayegi apse nivedan hai ap tab tak ke liye wait karen.

sorry currently, we are unable to call you due to restrictions. we would request you to share your concern here.

sir we really apologise due to technical issue i am unable to check any information on your account. so i request you contact us after 30min via chat.

sir taknichi kharabi ke karan abhi aapke account par koi bhi janakari check nahi kar pa rha hun. aapse request hai aap aap 30 min bad phir hamse contact kijiye.

maafi chahte hain prantu apko btana chahunga ki me keval chat ke madhayam se apki sahayta kar paunga yadi possible hai to apse nivedan hai apna issue chat dwara share karen mujhe khushi hogi apki sahayta karne mein.

sir as i can check your refund of (.....) is initiated on (....)



aapki complaint mere duwara update kar di gyi hai aapse request hai aap 24-48 hours ka wait kijiye hamare team aapko sampark karegi.

sir i registered your complaint regarding refund so please wait for 24-48 hours our team will back to you. please keep the product intact and original brand packaging ready.

mujhe khushi hue ke mai apko jaankare dai paya! humse baat karne ke liye dhanyavaad! surakshit rahen aur apka samay shubh rhe.

please elaborate your concern i may assist you better regarding your product.

sir as per your concern i am taking your complaint regarding snapcash so i request you kindly wait for 24 hour your snapcash will be back on you wallet rest be assured i am taking care of your concern.




whatsapp chat id 13258626
cust concern – cx ask about order///
action taken – replied on whatsapp
communication – cx not responded//assurance given


aasha karta hun mere duwara de gyi janakri se aap santust honge.
i hope you will be satisfied with the information given by me.


8b2944f1ea2bfbb

meri apse request hain ki aap apna concern humare sath share kare taki main apki behetar shayata kar saku or apki problem solve kar saku



whatsapp chat id 8d90c50abbf1c31
cust concern – cx ask about order///
action taken – replied on whatsapp
communication – tat 24-48 hours shared//fndr//assurance given



whatsapp chat id 12844518
cust concern – cx ask about order///return//refund
action taken – replied on whatsapp
communication – tat 48 hours shared//assurance given


i apologize, but we are unable to deliver your order, as your order is out of the delivery area, which means your order is in your city but, our courier partner is unable to deliver your item to your specific address so, i request you to please co-operate with us this time and do self-pickup your product from your nearest "e-kart"

below mentioned are courier details:-
courier name : ekart
awb number : sdlc1005572275
courier contact number : 18002081888
courier website : https://ekartlogistics.com/shipmenttrack/sdlc1005572275

hi, greeting of the day! i am ramesh, how can i help you today?



hi, greeting of the day! i am ramesh, how can i help you today?

whatsapp chat id b4a3de062db6ae6
cust concern – cx ask about order///
action taken – replied on whatsapp
communication – ddr shared//assurance given

sir you can snapcash for shopping with snapdeal but you can

don't worry sir i will surely help you out here regarding your concern.



your order is already shipped on " 18 may" and it is in transit and will reach on or before "22 may-24 may" as promised. also, i will work with courier to get this delivered quickly.

you can also track your order by clicking here . https://m.snapdeal.com/myorders















aasha karta hun mere duwara de gyi janakri se aap santust honge.
i hope you will be satisfied with the information given by me.


do not worry, i personally assure you that you won't come across such kind of inconveniences and your order will be picked at earliest.

do not worry, i personally assure you that you won't come across such kind of inconveniences and your refund will be at earliest before the given time.

do not worry, i personally assure you that you won't come inconveniences and your order will be deliver at earliest at your doorstep.

sir aap nischint rahiye me personally dhayan rakhunga ki aapko bilkul bhi pareshani na ho aur aapka order aapko jald se jald deliver kar diya jaye.


kya aap ishi order ki bat kar rahe hai

aapka order delivery ke liye reschedule kar diya gya hai isliye aapse request aap diye gye samay tak ka wait kar lijiye. sir aap bilkul nischint rahiye me personally dhyan rakhunga ki aapka order aapka jald se jald deliver kar diya jaye taki aage aapko koi pareshani na ho mere duwara iska pura dhyan diya ja raha hai aur aapko jo ashuvidha hui hai uske liye mujhe khed hai.


sir, really apologize for the delay, due to some technical issue we were disconnected for some time.

jaisa ki main dekh sakata hoon ki aapaka ordar abhi bhej diya gaya hai, isliye ham aapake ordar ko cancel karane mein asamarth hain, main aapase anurodh karata hoon ki ordar delivery ke lie kooriyar boy se call ke dauraan apane ordar ko cancel kar den. ek baar jab aap apana ordar lene se mana kar denge to aapaka ordar cancel kar diya jaega.

https://notes.io/sr5q
https://notes.io/sr7y
https://notes.io/yrkp
https://docs.google.com/spreadsheets/d/1-qmqiehgz5egw7xwoe7vff8t00qncufze1n5rt1vml8/edit#gid=0

mere duwara aapki complaint register kar di gyi hai aapse request hai aap 24 hours ka wait kijiye hamare team jald he aapse sampark karegi.

please note if you face any issues while submitting the details, please reply to this email with your bank details:
- account number
- account holder's name (as mentioned in your bank account)
- ifsc code (11 digits alphanumeric code mentioned on bank passbook/cheque book)

resolve 12

mafi chahunga aapko pareshani hui hai. jisa ke dekh pa rha hun aapki complaint refund ke liye pehle se he register hai jise ke 24 hours ka samay refund initiate hone me lagta hai aapke case me abhi proceed nahi hua hai mere duawra refund team ko aapka concern escalate kar diya gya hai hamare team aapko refund ke regarding jald he aapko 24-48 hours me update karegi. mere personally is par kam karung aur kosis karunga ki jald se jald resolve karu.


we are trying hard to deliver at earliest your order at your doorstep kindly wait for 24-48 hours your order will be deliver soon.

i can see here that delivery could not be completed due to customer refusal
please confirm, did you receive any call for delivery on 18/04/2022.


sir mafi chahunga aapko pareshani hui hai mere duwara sunischit kiya jayega ki aapka product aapko jald se jald 24-48 hours me deliver kar diya jaye aur mere duwara iska pura dhyan rakha jayega mere duwara aapki complaitn update kar di gyi hai isliye aapse request hai aap 24-48 hours ka wait k


we apologize for the inconvenience caused. we will deliver your order at the earliest. i am rescheduling your order delivery for that will you please share your alternated no. and landmark so that it will easy for courier partner to deliver your order. also please confirm me that the below mentioned address is correct for order delivery.
" given address"

i am rescheduling your order pickup and same will we re-attempted within next 2-3 days from the "ekart" partner.


jesa ke check kar paa raha hoon aaj apke order ke delivery ke leyai hamare delivery boy out for delivery hai. to apse request karunga please sham tak ka wait karlejeyai, hamare poore koshish rahaege aaj sham 6 bje tak apka order apke door steps par deliver krwa deya jae.
aur mai poora dhyan rakhunga ke apka order apko jaldh se jaldh delivered krwa deya jae.

mai apko courier boy ka number bhe send kar raha hoon:-
courier boy no.-

cx want to cancel order
sir as i can check your order is shipped now so we are unable to cancel your order if you really want to cancel your order kindly refuse to take your order during the call from courier boy to delivery once you will refuse to take order your order will be consider cancelled.

sir jisa ke dekh pa rha hun aapka order shipped ho chuka hai isliye hum cancel nahi kar pa rhe hain isliye aapse request hai aap order delivery ke liye time call aaye to aap delivery boy se order lene se mana kar dijiye aapka order cancel ho jayega.

as i can check your order is shipped now so we are unable to cancel your order i request you please refuse your order during call from courier boy for order delivery. once you will refuse to take your order your order will be
cancelled.

delivery assurence

sorry for the inconvenience you faced i rescheduled your order for delivery so i request you please wait for 24-48 your order will be deliver at earliest i already updated your complaint for delivery rest be assured till the time. i will take care of your complaint till the order would not be delivered to you.

sir mere duwara aapka order delivery ke liye reschedule kar diya gya hai aur mere aapki complaint update kar di hai taki aapko jald se jald 24-48 hours me aapka order deliver kar diya jaye isliye aapse request hai aap diye gye samay tak ka wait kar lijiye aapka order jald se jald aapko deliver kar diya jayega iska mere duwara pura dhyan rakha jayega aapko jo bhi pareshani hui hai uske liye me maif chahta hun.

pick up
don't worry sir i update your complaint and rescheduled your order for pick up kindly wait for 2-3 days your order will be deliver at earliest before the given time and i will take care of your order pickup rest be assured till the time.

upi link
sir i am updating your complaint for refund so i request you kindly wait for 24-48 hours our team will share you a link to update upi details you can go through the link and update your upi details once we will get your upi details we will initiated your refund within 24 hours.



i registered your complaint for refund kindly wait for 24 hours our team will soon back to you.

sir your order is delay due to unknown courier issue and i updated your order for delivery so i request you please wait for 24-48 hours your order will be deliver at earliest before the given time i will take care of the order delivery as ensure you your order will be deliver to you soon rest be assured till the time.

sir jisa ke dekh pa rha hun aapka order shipped ho chuka hai jis karan se me aapka order cancel nahi kar pa rha hun isliye aapse request hai aap order ki deliver par order lene se mana kar dijiye ek bar aap order lene se mana karenge aapka order cancel ho jayega.

aap bilkul nischint rahe ye meri responsibility hogi ki apka order jldh se jldh deliver krwaya jaye taki aapko aage kisi tarah ki pareshani ka samna na karna pade.



aap bilkul nischint rahe ye meri responsibility hogi ki jald se jald hamare team aapko sampark kare jiska me khud dhyan de raha hun aapko hui pareshani ka mujhe khed hai.




mere duwara aapka order delivery ke liye reschedule kar diya gya hai aap nischint rahiye mere duwara aapki complaint bhi update kar di gyi hai isliye aapse request hai aap diya gye samay tak ka wait kar lijiye aapka order jald se jald deliver kar diya jayega diye gye samay se pahle iska mere duwara pura dhyan diya jayega.

ma'am i rescheduled your order for pick up i will ensure you that this time order must be pick up from our end and you will not face any inconveniences i will take care of your order pick up and share the feedback to our team and courier partner that this order should be picked up at earliest before the given time.




hi, greeting of the day! i am ramesh, how can i help you today?
hi, greeting of the day! i am ramesh, how can i help you today?


sir you can snapcash for shopping with snapdeal but you can

whatsapp chat id 696a5d894b77798
cust – cx ask about order///cx ask about refund
action taken – replied on whatsapp//
communication –tat 6 days shared//assurance given







whatsapp chat id bba9c7b92d2e878
cust concern – cx ask about order///cx concern ekart
action taken – replied on whatsapp//
communication – ofd shared//apology done//assurance given


whatsapp chat id d242f06a61aee68
cust concern – cx ask about order///where is the order
action taken – replied on whatsapp//fndr filled//tracking url shared
communication – tat 24 hours shared//apology done//assurance given

whatsapp chat id 40c6e258dd2fdf8
cust concern – cx ask about order///cx pick up cancelled
action taken – replied on whatsapp//rl panal filled
communication – tat 2-3 days shared//apology done//assurance given




whatsapp chat id 49132681203672e
cust concern – cx ask about order///cx pick up cancelled
action taken – replied on whatsapp//rl panal filled
communication – apuc marked tat 72 hours shared//apology done//assurance given






https://notes.io/qryrm



hi, greeting of the day! i am ramesh, how can i help you today?


hi, greeting of the day! i am ramesh, how can i help you today?


no need to worry, i will help you. please share your concern so that i can assist you.
don't worry sir i will surely help you out here regarding your concern.
nischint rahiye sir aapki snapdeal me mere duwara puri help ki jayegi.

i registered your complaint for replacement so i request you wait for 24 hours our team will soon back to you.


pickup
do not worry, i personally assure you that you won't come across such kind of inconveniences and your order pick up will be at earliest before the given period i will take care of it.i personally taking care of this complaint priority basis.

i’m sorry to hear you are having these problems. we will get this resolved as quickly as possible and your order will be picked up at earliest before the given time rest be assured.



aap bilkul nischint rahe ye meri responsibility hogi ki apka order jldh se jldh pickup krwaya jaye taki aapko ishi tarah ki pareshani bar bar na aaye aapko hui pareshani ka mujhe khed hai.



delivery
do not worry, i personally assure you that you won't come inconveniences and your order will be deliver at earliest at your doorstep before the given time rest be assured i am taking care of your order delivery you will not face again such type of inconveniences. i personally taking care of this complaint priority basis.

i’m sorry to hear you are having these problems. we will get this resolved as quickly as possible and order will be deliver to you at earliest before the given time.

i know that there has been a delay but please be assured that we are working hard to get your item to you at the earliest please accept our sincere apology you faced.

sir mere duwara aapki complaint raise kar di gyi hai aap nischint rahiye me personally dhayan rakhunga ki aapko bilkul bhi pareshani na ho aur aapka order aapko jald se jald deliver kar diya jaye taki aapko dubara bilkul bhi pareshani na ho isliye aap nischint rahiye aur diye gye samay tak ka wait kar lijiye.

aap bilkul nischint rahe ye meri responsibility hogi ki apka order jldh se jldh deliver krwaya jaye taki aapko aage kisi tarah ki pareshani ka samna na karna pade.



refund
mere duwara refund ke liye aapki complaint update kar di gyi hai aap nischint rahiye me personally dhayan rakhunga ki aapko bilkul bhi pareshani na ho aur aapka refund aapko jald se jald kar diya jaye iska mere duwara pura dhyan diya jayega.

do not worry, i personally assure you that you won't come across such kind of inconveniences and your refund will be at earliest before the given period i will take care of it.i personally taking care of this complaint priority basis.



sir mere duwara aapki complaint raise kar di gyi hai aap nischint rahiye me personally dhayan rakhunga ki aapko bilkul bhi pareshani na ho aur aapka order aapko jald se jald deliver kar diya jaye taki aapko dubara bilkul bhi pareshani na ho isliye aap nischint rahiye aur diye gye samay tak ka wait kar lijiye.

ma'am aap nischint rahiye me personally dhayan rakhunga ki aapko bilkul bhi pareshani na ho aur aapka order aapko jald se jald pick up kar diya jaye taki aapko dubara bilkul bhi pareshani na ho isliye aap nischint rahiye aur diye gye samay tak ka wait kar lijiye.

aap bilkul nischint rahe ye meri responsibility hogi ki apka order jldh se jldh pickup krwaya jaye taki aapko ishi tarah ki pareshani bar bar na aaye aapko hui pareshani ka mujhe khed hai.




ma'am i already raised your complaint for replacement and i sent you an email on [email protected] kindly check the mail and send back your product images to us i will update your complaint for further process and i request you please don't share here product images due to tenchnical limitation we are unable to read images here..





i know that there has been a delay but please be assured that we are working hard to get your item to you at the earliest before the given time rest be assured i personally taking care of your order delivery.

mere duwara aapki complaint refund ke liye update kar di gyi hai aapse request hai aap 72 hours ka wait kar lijiye jald he hamare team diye gye samay se pehley aapko refund ke liye sampark karegi aap nischint rahiye me iska pura dhyan de raha hun aapko hui pareshani ke liye mujhe khed hai.

cip
ma'am as i can check your order is not cancelled yet cancellation is in progress so i request you kindly wait for 24-48 hours after cancellation your refund will be initiated before the given time rest be assured till the time.

sir jisa ki me check kar pa rha hun sir aapki order abhi cancellation in process me chal rahi hai jiska matlab aapka order cancel nahi hua hai isliye mere duwara aapki complaint raise ke ja rahi hai refund ke liye jise he aapka order cancel ho jata hai hamare duwara aapka refund initiated kar diya jayega aap 24-48 hours ka wait kar ljiiye aur nischint rahiye mere duwara ish par pura dhyan diya ja raha hai.



pick up
sir as i can check your order is scheduled for pick up so i request you kindly wait for 48 hours your order will be picked up soon before the given time.

sir, jisa ke me check kar pa raha hun aapka order pick up ke liye schedule kar diya gya hai isliye aapse request hai aap 48 hours ka wait kar lijiye jald he aapka order delhivery_dsqc ke duwara pick up karwa liye jayega jiska mere duwara pura dhyan diya ja raha hai aap nischint rahiye.



mere duwara refund ke liye aapki complaint update kar di gyi hai aap nischint rahiye me personally dhayan rakhunga ki aapko bilkul bhi pareshani na ho aur aapka refund aapko jald se jald kar diya jaye iska mere duwara pura dhyan diya jayega.


kya aap bata sakte hai aap kis mode me refund chahte hain
upi
bank refund

please confirm by which mode you need refund
upi
bank refund

sir, i understand that your item is already picked, could you please confirm me the pickup date and if you have any pickup receipt or pickup boy's number kindly share the details so that i can mention here.



hum puri kosis kar rahe hain ki aapko aapka order jald se jald deliver kar diya jaye islilye aapse request hai aap 24-48 hours ka wait kar lijiye jald se jald aapka order aapko deliver kar diya jayega iska mere duwara pura dhyan diya jayega ki aapko jald se jald aapka order mil jaye.


upi

sir me aapke refund ke liye aapki complaint update kar raha hun aapse request hai aap 24-48 hours ka wait kar lijiye team aapko upi ke liye ek link share karegi jasse aap apni upi deatails update kar sakte hain jise he aapki upi details hamain mil jati hai aapka refund 24 hours me initiate kar diya jayega.




d 1+1+1

cset 1+

dc718405d18c9ba(account delation)

29463919d463762 account delation




i apologize, but we are unable to deliver your order, as your order is out of the delivery area, which means your order is in your city but, our courier partner is unable to deliver your item to your specific address so, i request you to please co-operate with us this time and do self-pickup your product from your nearest "ekart"

below mentioned are courier details:-
courier name :ekart
awb number :sdlc1009774845
courier contact number :18002081888
courier website :https://ekartlogistics.com/shipmenttrack/sdlc1009774845


"● what is snapcash?
○ snapcash is your shopping currency at snapdeal. you can use snapcash for buying your favorite products through snapdeal.
● how can i earn snapcash?
○ you can earn snapcash by signing up, referring new users, playing games on snapdeal, placing orders on snapdeal and lot more.
● how can i use my snapcash?
○ you can use your snapcash to buy products through snapdeal only.
● will the promotional snapcash points be refunded on order cancellation?
○ yes, the promotional snapcash points once redeemed for an order can be refunded back for a fixed validity if the order is returned or cancelled.
● can i use other offers along with snapcash?
○ yes, you can use a promo code along with snapcash as a payment mode.
● can i use snapcash on cod orders?
○ yes, snapcash can be applied on cod orders as well.
● can my snapcash be gifted to other users?
○ no, you can’t gift your snapcash to any other user.
● where can i check my snapcash balance?
○ you can check your snapcash balance and transaction history on the snapcash tab in my accounts section. "








any where sticker

hi, greeting of the day! i am ramesh, how can i help you today?







nischint rahiye sir aapki snapdeal me mere duwara puri help ki jayegi.




do not worry i will surely help you out here regarding your concern.



aapse request hai aap order id share kar dijiye taki aapki help kar sakun


kindly share your order id then i can you assist you better way here.


how can i help you on snapdeal ?




thank you for chatting with us.



hamse batchint karne ke liye dhanyavaad.

thank you for confirming. please allow me a moment


i really apologies for the inconvenience you caused.



do not worry i will surely help you out here regarding your concern.



mafi chahunga aapko pareshani hui.



nischint rahiye sir aapki snapdeal me mere duwara puri help ki jayegi.


kindly share your order id then i can you assist you better way here.


aapse request hai aap order id share kar dijiye taki aapki help kar sakun



so please share the order id i will check it for you and help you out here.




sir i raise your complaint for replacement kindly wait for 48 hours your order will be picked up by shadow fax rest be assured i am taking care of your complaint.


thank you for confirm order give me a moment.

jisa ke dekh pa rha hun aapka refund ₹359.00 date 16/6/2022 2:56 pm initiate ho chuka hai isliye aapse request hai aap 22 june tak ka wait kar lijiye aapke account me aapka refund refund jald he reflect ho jayega. aapko hui peresnani ka mujhe khed hai.




sir i have shared a link with you on your registered mobile number kindly request you open the link and upload the product images which you recieved.










as i can check our system is not updated so i am unable to provide courier details when our system will be updated i will share you courier details as soon as possible via email/sms.








8005942512






sir, i would like to tell you that snapcash could not be withdraw from wallet but you can shopping with snapdeal with snapcash.






sir right now we have not delivery details when our system will be updated i will share to you as soon as possible.



aap bilkul nischint rahe ye meri responsibility hogi ki jald se jald hamare team aapko sampark kare jiska me khud dhyan de raha hun aapko hui pareshani ka mujhe khed hai.




as i can check your refund of 205.00 is initiated on 12/08/2022 so i request please wait for 7-10 business days your refund will be reflected on your account before the given time rest be assured.




mafi chahunga sir abhi system update na hone ke karan jankari nahi de pa rha hun jise he hamara system update hota hai aapko jald se jald courier boy ke details share kar di jayegi email/sms ke duwara.


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