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Hi Midhun,
Thank you for your valuable time over the call.
We understand that you are facing issues with your product 'Logitech MK270r Wireless Combo Keyboard'.
We're sorry for the trouble you had to go through.
We would like to let you know that we mandate sellers to list only genuine and brand-new products on Flipkart.
Also, we would like to let you know that the seller has arranged a replacement for your product and it'll be shipped after the pickup of the originally delivered product is done and confirmed by the courier service provider. The pickup will be completed by April 27, 2022.
Please keep the item along with the original product box, accessories, and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.
Also, once you hand over the product, remember to collect the acknowledgment receipt.
You can expect more updates once the replacement is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN
We would like to thank you for your continued support and trust
We assure you that efforts are being taken by our seller community to make your shopping experience a delightful one.
In future, if you have any query feel free to write back to us, we'll be happy to help.
Moreover, you can also call our toll-free numbers 1800 208 9898 and 1800 202 9898. Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre
Hope to hear from you soon.
Midhun, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart.
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