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Wonderful evening , Its my pleasure to have you over the chat today. Before anything else I hope your day has been great so far.
I understand it is convenient to get assistance over the call but as I am from chat team I am not able to call you. Please provide me this opportunity to assist you over chat I will be more happy to help you with your issue
Sorry for the inconvenience, I certainly understand your concern and realize the importance of Internet in these tough times. Please be assured, I'll definitely resolve your issue asap.
You have been very patient and amazing with me today, certainly the best customer I had today. Will there be anything else I can help you today?
I can help to get unlimited data for WIFI on your account in same price what you are paying now. Currently yo do not have unlimited data on account and I can help to get that in the same price what you are paying now . Sounds Good?
1.
WHEN MODEM IS offline
Unplug the coax cable from the wall Internet outlet and plug it back after 15 seconds.
Do same with the modem unplug the Coax cable from the modem and plug it back after 15 seconds.
Do let me know once you are done, Okay?
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