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How may I assist you today ?
I really apologize for the inconvenience, you've gone through.
Let me quickly check it for you.
I will assist you in all possible ways
I can totally understand the importance of working internet services as a customer my self
Just to confirm is this your current service address
Thank you for confirmation
Please do not press the back button and also avoid using other applications for us to stay connected without any interruption.
Please do not press the back button and also avoid using other applications for us to stay connected without any interruption.
Just to confirm are you getting this issue on wired connection or wireless connection ?
Thank you for specifying that.
I am going to perform some troubleshooting steps on my end. Please stay connected.
I can totally understand the inconvenience Please do not worry I will assist you in all possible ways to fix this issue from root cause. I will also help you with the credit concern
as you mentioned you are getting this issue from so long in this case I would suggest you to have a technician visit to resolve the issue from root cause
This is an amazing offer on your account and you are our valuable customer so I thought I should share the news with you
As we have performed all the available trouble shooting steps now it seems that in order to get this issue fixed we need to create an open ticket to our advance team
As the technician slots are system generated It will take 1-2 mins to check the availability of the technicians in your area
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