Notes

FFH Universal Sale & Non- Sale Note Template

Site:PCC

Campaign name: FFHA

Campaign intent: TO SELL FIBER &CABLE & INTERNET

Spoke with: RICHARD W CARSON

Products & Package Discussed/ Sold: FIBER OPTIC INTERNET FOR 50 ( 25$ UP/25$ DOWN), CABLE FOR 30$ (GENERAL REGUALR PRICE IS 40$), LANDLINE FOR 5 $

Equipment: ADVANCE WIFI MODEM, PVR

Regular pricing:85$

Promotional pricing: 75$/MONTH (10$ SPECIAL DISCOUNT (75$ TOTAL),
GWP: (Y/N/N/A)

Term length: MTM, 2 year, 3 years (SHS), N/A===== 2 YEARS

Cancellation fee: (Y (amount of fee) /N/N/A) GENERALLY 20$ --9 MONTHS = 180$ (SHAW CANCELLATION CHARGES ) BUT OFFERED 300$ FROM TELUS IN REGARDS TO CANCELLATION CHARGES WE CAN CAN GIVE IN ADVANCE . FIBER CANCEALLTAION CHARGES 15/MONTH IF CM TRIES TO CANCEL THE CONNECTION IN 30 DAYS

Device fee: Y/N (SH only)

Informed of credit check: Y/N/ N/A)

Installation date/time:(CM CAN SCHEDULE WHENE EVER HE WANTS) 11/15/2022 , TIME 11AM-09PM, ADDITIONALCHARGES , DRILLING ON WALLS MAY APPLY

Installation fees/ Connection fees communicated: Y/N/N/A (SHS & SH only) 50$ FEE ON TIME BUT AGENT AGREED TO GIVE 50$ CREDIT




Additional comments:

1) CM WAS INTIALLY OFFERED 125$ PACKAGE CABLE INTERNET & PHONE , FOR THE LATEST PACKAGE AGENT SD BY THE END OF 2 YEARS CONTARCT DEAL WOULD BE GIVEN ARUND THE SAME PRICE ADVISED CM TO CALL BACK AFTER 2 YEARS TO DISCUSS.

2) CM WANTED TO KEEP THE SAME LAND LINE NUMBER 2505459058

3) AFTER TELUS INSTALLATION DONE, SHAW'S CONNECTION WOULD BE DISABLED

4) CRTC HAS BEEN REGULATED IN CM'S AREA 7CENTS/MIN CALLING

5) PAY PERMINUTE AND LCA FEATURES ON LANDLINE

6) CM GETS 300GBPS DATA AFTER 2 YEARS TERM FOR 20$

7) FIRST 2 YEARS FIBER UNLIMITED DATA FOR CM

8) CM LANDLINE NUMBER WOULD REMAIN THE SAME AFTER PORTING IS DONE

9) PORTING TIME IS 5 DAYS

10) CM IS LIBALE TO PAY OUTSTANDING BILL WITH IN 60 DAYS AND HAS TO RETURN SHAW'S EQUIPMENTS.

11) TOTAL CREDITS OFFERED ON CALL 350$ (((((100$(INCASE IF CM GETS A NEW NUMBER BUT CM DENIED STATING THAT HE NEEDS TO SPEAK TO HIS WIFE)))

12) AGENT ADVISED 5$ EXTRA FOR EACH STB HOWEVER IN THE PACKAGE 1 PVR+1STB ALREADY INCLUDED , CM AGREED FOR ANOTHER 2 BOXES MORE SO ITS 85$ FOR TOTAL PLAN NOW

13) CABLE 80-100 CHANNELS , LANDLINE UNLMITED LOCAL CALLS EVERYTHING FOR 2 YEARS)

14) CALL BACK NO 1855-255-8828


TOTAL DEAL CLOSED FOR ******85$**********