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One month ago, RuneScape players started to be unable to login due to an issue with the server. While the issue was swiftly solved for the majority of players, Jagex estimates that one percent of players were still locked out. While there's been frequent updates on the efforts to get accounts for the long-running MMORPG restored, players who were affected are just beginning to be allowed back into the game.
The server issue resulted in the loss of character information for the affected one percent of RuneScape RuneScape players. Backups from February 8 still exist however, in order to fill in the month-long gap until the server's downtime, Jagex is using its data from telemetry to restore the missing data. This is a complicated procedure that required several beta tests to verify the accuracy of the account data.
The first wave in account restorations began around the end of March. RUNESCAPE SERVERS A second major wave is scheduled for April 6 but it's unclear what time it will take for all players.
Jagex has established an "aftercare" assistance program to help ensure the restoration of accounts is correct, "but we can't guarantee that everything will be restored to the way it was even with the help of this program. If this is the case we will try our best to compensate any lost funds. We'll stand by you."
Members who were affected by the change to their memberships were given an extension of one month. They'll also be able to enjoy an additional month of service. A 'Goodwill Bundle' will be accessible to them, which includes a range of in-game items. The bundle will be available on April 6.
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