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( can you tell me more about it? )
( so to start with, may I know what modem did you avail on use? )
I appreciate that you bring this to our attention. I'll exhaust everything to resolve your concern about the network activation. that's why I will be your partner and resolution expert thru out the course of this process. by the way, congratulation in availing our [ ],
so the first thing that we will going to do is to check the connections and power of the modem. Then, we'll utilize the XFINITY APPLICATION to activate your modem, then set the WIFI name and password if necessary. In case the outlets in your house are not yet active or you don't have outlets yet, I can walk you through on how to set an appointment through the app
in checking the connections and the power of the modem you can see at the back of it, in where you can find
may i know if you already had download the XFINITY APPLICATION and sign up an account for it? because it will be a vital tool in order to activate the network to your modem.
(dont worry if not because i will be happy in assessing you with that.)
(by chance are you using an android phone or iphone?)
hmm okay i get it, so right now i want you, to go to the ( appstore/playstore)
playstore - the Playstore logo has a triangular shape with four different colors on it
appstore - the appstore logo has a rectangular shape with a litter A look alike inside of it.
then type at the search bar, which is located at the top of your screen Xfinity and then choose the one that has a cosmos color on it
after you install it, i am advising you to make an account if you dont have on, or input your existing account.
after that is we will going to move t
or somehow heard about it? cause it will be the most crucial part in activating the our network has context menu
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