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Greetings from Swiggy!
Thank you for writing to us regarding your order #xyz
Having gone through your concern, we have understood the issue raised by you and will consequently raise a dispute with the restaurant partner that fulfilled your order. To expedite this process, please share the following:
1) Image of the food you received : Please ensure that the image is clear and shows the specific issue(s) you noticed with the food. Feel free to share more than one image, in case a single image is not sufficient to substantiate your claim.
2) The packaging in which the food was received: Please provide an image of the packaging material that was used by the restaurant.
This should help us substantiate the dispute with the restaurant partner and we will work towards taking corrective actions.
We appreciate your support towards resolving this issue.
Please feel free to contact us back at www.swiggy.com/support, in case you need any further assistance.
Warm Regards,
Ashlay.
Swiggy Support Team.
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