Notes

Write a note in this area. It's really easy to share with others. Click here ..We operate apart-hotel's and vacation homes in 16 cities in the continental US. It is a host's responsibility to greet all guests in an enthusiastic manner and assist the guests to their desired area in the venue. All duties are to be performed in accordance with Soda LLC policies, practices, procedures, dress code and service standards.

This position includes additional bonus pay for various activities including modeling in our national advertisements on television, digital media, merchandise, and other marketing efforts.

This position includes additional bonus pay for front desk sales numbers.

$17-$22/hr +bonus pay

Essential Duties and Responsibilities

Greet and acknowledge guests in accordance with company policy.

Explain to guests the different attractions we offer and guide them to the desired area.
Take phone calls and respond professionally and efficiently to questions/concerns over the phone.
Guide passing guests around the property.
Offer wine samples to guests.
Coordinate consierge services.
Address guest requests and escalate when necessary
Respond to guest inquiries and requests in a timely and friendly manner.
Walk through the hotel venue during service to ensure guest satisfaction and advise appropriate staff for specific needs.
Keep the host stand and front area clean and free of debris.
Communicate with other staff members if assistance is needed through shift.
Adhere to safety and sanitation policies throughout the venue.
Efficiently perform opening/closing duties and check-out with a manager.
Exhibit calm, professional, and cheerful demeanor.
Comply with all safety and health department procedures.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Perform other job related duties as assigned.