Notes

Hi, Greeting for the day! I am Kajal. How can I help you today?
No need to worry I will surely help.
Nishchint rahiye mai aapki puri shayata karungi.
How may I help you today?
Mai aapki kya sahayata kar sakti hu?
Are you talking about this product?
Kya aap iss order ki baat kar rahe ho?
I Hope you are satisfied with the way I have assisted you.
Aasha karti hu aap mere baat karne k tarike se santusht honge.
I wold like to tell you that delivery boy number is not updated yet whenever he will reach your area he will call you.
Btana chaungi abhi delivery boy ka number abhi available nahi hai aap nishchint rahiye jaise hi delivery boy aapke area mai aayega voh aapko khud call karega.
I have taken your return request please wait for 48 hrs so that your product will be picked by XB_DSQC partner.
Btana chaungi maine aapki return request le li hai kripya 48 hrs ka wait kare taaki aapka pickup karaya jaaye ---- partner kai dwara.
I would like to tell you please wait for 24 hrs so that our team will update you regarding refund.
Btana chaungi maine aapki return request le li hai kripya 24 hrs ka wait kare taaki humari team aapko refund kai regarding update kare.
We have two mode of payment available
UPI or bank refund
Btana chaungi ki humare paas refund kai 2 mode of payment available hai.
UPI or bank refund
ASSURANCE
Maafi chaungi aapko asuvidha ka samna karna pad raha hai kripya diye gaye samay ka wait kare.

Sir aapka mujhe samajhne k liye shukriya or mai apne end se poori kosis karungi ki aapka refund jald se jald initiate karva pao taaki aapko or presani ka samna na karna padee.

Jaisa ki mai check kar paa rahi hu apka order ki complaint accept ho chuki hai or refund amount ready hai initiate hone ko prantu hmare paas apki bank details available nhi hai. Apse request krugi ap apni bank details aapko ek mail share ki gayi hai usme fill karke humee share kar dijiye or uske baad ham apko iske liye revert krege apki email/sms pe 24-48 hrs mai.

Aapka concern jayaz hai. Mai samaj sakti hu aap is time kaisa feel kar rhe hai. Par aap bilkul nischint rhae, mai poori koshish karugi jald se jald iss issue ko resolve kar saku. Kyuki aap humare valueable customer hai. Aapki chat mere pass aai hai to ye meri responsibility hai jald se jald aapka issue resolve karva saku.

Main vaastav mein shama chaahata hoon ki aapko is samasya ka saamana kar rahe hain. Lekin main vyaktigat roop se aapako vishvaas dilaati hoon ki aap is tarah kee asuvidhaon ke beech nahin aaenge kyonki hum poori koshish karege ki hum aapko best service provide kara pae jiske aap haqdaar hai.

Main samajhati hoon ki agar ham kisee cheej ke lie bhugataan karate hain aur hamen vah praapt nahin hota hai jo ham vaastav mein chaahate the, to mujhe bhee aisa hee lagega yadi main khud ko aapakee sthiti mein rakhati hoon. Aap bilkul nischint rhae iss par dhyan diya jaega or ase problem aapko future mai nhi karni padege.

Chinta na karen aapaka paisa snapdeal trust pay polisee ke saath surakshit hai, krpaya hamen thoda samay dijiye. Taaki hum aapki shikaayat kee jaanch kar sake. Aap hamaare moolyavaan graahak hain, main jald se jald ise hal karane ke lie vyaktigat roop se kaam karoonga.

Sir aap nishchint rhiye 24 ghante ka maximum time hoga or order ko diye gaye time k andr hi deliver karva diya jayega or aapka case manager hone k naate mai khud dhyan rakhunga ki aapka order aapko jald se jald mile.

I have updated your prefer date for delivery sir and I personally coordinate with courier team for that do not worry .

As I can check your bank details is not available please check I shared you a mail please fill your bank details in mail and send us then team will revert you within 24 to 48 hours regarding your refund.

Your concern is justified and I understand how you are feeling right now. But be assured I will definitely help you regarding this Because you are our most valuable customer and your chat landed on me so now is my responsibility to help you.

I really apologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.

I understand if we pay for something and we didn't receive what we really wanted, I would have also felt the same if I put myself at your situation and trust me this won't get unnoticed.

There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step as soon as possible.

Don't worry your money is safe with snapdeal trust pay policy , please allow us this maximum time to investigate on your complaint. You are our valuable customer, I will personally work on this to resolve at the earliest.

Also Sir I assured you that 24 hours is the maximum time of delivery but do not worry we will try to deliver your order within given time.