Notes

Hi, Greeting of the day! I am Sharique, how can I help you today?

Sure I will help you, Please give me a moment, I will check it for you.
Maafi chaunga aapko pareshani hui. Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.
Are you talking about this order?

Kya aap iss order ki baat kar rahe hain?
Assurance
I will surely help you.
No need to worry as I am your case manager and I will make sure I will personally work on this case.
Aap nishchint rahein, apki poori sahayata ki jayegi.
Aap nishchint rahiye mai apka case manager hun aur mai ye sunishchit karuga mai personally iss case par kaam karunga.
Maafi chaunga aapko pareshani hui, ki thoda samay lag rha hai lekin normally iss time ke andar resolve ho jata hai issue.Par aap nishchint rahiye mai personally ispe kaam karunga jisse ki hamari refund team apka ye issue iss baar jo time diya hai usme jaroor resolve kar de


I will personally work on this case so that are team will resolve this as soon as possible. Please be rest assured.
There is no need to worry, I have registered your complaint. I’ve done all possible things and I assure you I will resolve your issue at the earliest. I will personally work on this case.
Rest assured that your matter will be looked in with utmost care and attention, once again we thank you for your interest. It has been a great pleasure serving you.
Now that I am aware of the situation, I will definitely try my best to fix it for you.

Yes, we are working on your refund concern Your complaint is already registered and our team is working on it but don't worry I have again highlighted your issue to my team. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.

We have prioritized your request and assure you, that you will get a response in next 24 to 48 hours. Please accept our apologies for the inconvenience you have experienced.
I know my apologies are nothing in front of the time and patience you lost but I personally apologize and request you to give us chance so that we could take a feedback for this order and try our better next time.

Believe me as we are working here to help you. As sometimes it gets delayed due to some issues. But I assure you that it will surely be resolved by this time.


Thank you for your understanding, We are doing everything we can, for resolving your problem quickly.
I am your case manager and I will make sure that your refund will surely be initiated by this time and this inconvenience will not be happen again.

Please do not worry I will personally take care of this issue as my own priority and will ensure that your order will get picked-up as soon as possible you are a very valuable customer for me and I am doing everything possible in my hand just to ensure the same.

You're most welcome Mam, We are doing our best to give you best service that you deserves, There is no need to worry I will make sure that your order's will be delivered to your doorsteps as soon as possible.


UD
Aap nischint rahiye ye maximum time hai aur apka order kisi bhi waqt deliver kiya jayega iss waqt ke beech
This is just a maximum time and your order can be deliver anytime within this time.
PICK UP
Ye maximum time hai pickup ke liye aur apke order ka pickup kisi bhi samay kiya jayega.
This is just a maximum time and your order can be picked up anytime within this time.
Return/replacement
Sir/Mam jaan sakte hoon aap es order ko kyu return/replace karna chate hain?
Mai apke complaint lai raha hoon aap mujhe ye bta dejeyai aap esko replace karwana chate hai ya eska refund chate hain?
Return/replacement
Will you please tell me what problem you are facing regarding the product so that I will register your complaint.
I will register your complaint regarding this will you please tell me you want replacement or refund of this item?

For Refund details update
I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the refund will be initiated. Once the refund is processed you will receive a notification confirming the same .For quick refund process you can also visit in My order section to add your bank details for refund.
Mai apko btana chahuga ki order pickup hone ke baad successful quality check hoga aur uske baad hamari team apko refund ke liye sampark karegi. Aur aap apni account details My order section mein jakar apni bank details add kar sakte hai

Urgent delivery
Please do not worry, I have taken your urgent delivery request for the particular order, I will personally work on this to get your order delivered as per your requirement.
Sir, I have updated your prefer date for delivery of your order and I will make sure that your order will deliver to you according to your preference date and I will be follow up this for you with my logistic team.

Bank details
Jesa ke check kar paa raha hoon apke bank details yha present na hone ke karan apke refund initiate nahi ho paya hai, apse request hai aap apne bank details share kar dejeyai, uske leyai mai apko mail send kar raha hoon aap us par reply kar dejeyai.

Apko batana chahuga apko mene ek mail share ki hai apse request hai ap apni bank details share kare apki bank details received hone ke bad hamari team apko 24-48 ghante me contact karegi.

I will request you to please share the images of the order that you have received wrong for that I am sending you the mail in your registered mail id.

Apse request hai ki apko jo order wrong receive huwa hai ap oski images share kr dai oska liya mai apko mail send kr raha hu apki mail id mai.

Me apko chat duwara he shahiyta kr sakrta hu Kirpya vistaar mai apna concern btae taki apko jankare de sakun!

Hamari team ne apke register email id par ek email bheja hai. Aapse Request karunga ki apni bank details submit karein jisse ki hum refund initiate kar sakein.
Jease hi refund initiate hoga,apke account main 6 dino ke andar a jayga.

Aapse request hai ki neeche di gayi details submit karein is mail par reply kake:
-Account Number
-account holder’s name (as mentioned in your bank account)
-IFSC code (11 digits alphanumeric code mentioned on bank passbook/cheque book)

Yes, we are working on your refund concern Your complaint is already registered and our team is working on it but don't worry I have again highlighted your issue to my team. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.
I have taken your return/replacement complaint regarding this order, team will update you regarding this complaint within 24-48 hours. I apologies that you have faced this issue.
Jesa ke check kar paa raha hoon apka amount hmarae tarf se 18/2/2022 o initate kiya gae hai. Apka bank apke account mai show karene ke leyai adhiktam samay (6 dayes ) leta hain.
Chinta mat kijeyai sir/ mam, apka amount jaldh he apke account mai bhe show ho jaega.

I have checked the details and your refund was initiated on <date> by us and banks usually take around (Refund TAT) to reflect the amount in your account.
Don't worry, your refund will reflect in your account soon.

Complaint highlighted
Maafi chahungi apko preshani hui, apki complaint already register krdi gyi hai humare team use par kaam kar rahe hai par aap bilkul nischint rahe mane apka concern team ko dubara highlight kar deya hai. Apko team ke tarf se 24-48 hours ke andar apke complaint ke regarding update dai de jaege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Maafi chahungi apko preshani hui, apki complaint register krdi gyi hai. Apko team ke tarf se 24-48 hours ke andar apke complaint ke regarding update dai de jaege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske



NEFT
As I can check that your refund might not initiated from our end because your account details are not present here, So I request you to please share your bank details with us, for that I am sending you mail, please reply on that mail with the account details.

Jaisa ki mai dekh paa rha hun ki apka refund pending hai kyuki apki account details hume receive nhi huwi hai refund ke liye. Maine apko ek email bheji hai please apni details share kar dijiye. Hamari team apko 24-48 hours mein refund ke liye update karegi.


I request you to please select call me now option from my order section are team will coordinate you and provide you with the best resolution to you.
I really apologies due technical issues I am unable to check any information of your account I request you to please contact us after 30 minutes via chat.
Ji hum maafi chahte hai. Technical issues ki wajah se hum koi bhi jaankari check nhi kr paa re hai. Kripya aap hme 30 minutes ke bad phir se contact kijiye. Hum aapki poori sahayta krenge

Manual courier
Mai aapko inform karna chahunga ki aapka address non-servicable hone ke karan pick-up karne mai asamarth hain. Aapse request ha ki please aapna product national courier ke dwara send karna padega 5 days ke andar.Aapko ek mail send kiya gya hai registered mail I’d pe or Return Form download karein or package ke upar paste karke send ka dijiye.

We request you to send us your product-XYZ you wish to return. Your item cannot be picked up as your address lies outside our serviceable area for reverse pickup. Please send it to us via any national courier within the next 5 days. Please check the mail sent to you for the pickup. We request you to download the Return Form and paste it on your return package. 

Sir we apologies for the delay due to technical error we were disconnected for some time please allow me a moment I will check out for you.
Yadi aap hume call dwara contact karna chahte hain aap diye gye methods choose kar sakte hain: Ap callback request ke sath apna concern mail dwara "[email protected]" par share kar sakte hain.

Apke aur se professional basha ka priog na karne ki waja se muje apke chat close karne pahre hai .


Maine courier boy ke leyai apka deya feedback bhe apne team ke sath share kar rha hoon ki unhone apko call nhe kia or fake remarks add kare . Team es par jarur action laige.

Jesa ki main check kar paya apke product ke warranty available nhi hain, Isliye main apki complaint darj nhi krt skta, Aur apka return period bhi khtm ho chuka hai.
Yes sir , mai apke lia call back arrange karwa deta hu , apse request hai ki app apna current active number share kar dijaye .
cip
Sorry, that you are facing such an issue. Your complaint about the refund is already accepted, it usually takes 24 hours for refund initiation, however in your case refund is not processed yet, I have escalated your concern to a relevant team, our team will update you regarding your complaint Within 24-48 hours and I will personally work on this to resolve at the earliest.

Mohd@1212
[email protected]
https://docs.google.com/forms/d/e/1FAIpQLSf_1V04L0RBZX48SG5LmvwQQxhMSpR_tDKD92O9RdMwADqlpQ/viewform
[email protected]

https://docs.google.com/forms/d/e/1FAIpQLSf_1V04L0RBZX48SG5LmvwQQxhMSpR_tDKD92O9RdMwADqlpQ/viewform

Sell on seller.
Ma'am, please visit our website www.snapdeal.com, there you will find an option named as " Sell On Snapdeal", please fill all the mandatory details there like GST IN number and after successful registration, our team will contact you regarding further update within next 24-48 hours.

Self-serve
I would like to inform you that you can raise your complaint for wrong order from your phone as I will send you an sms to your registered number to raise the complaint and you can also upload images of your order. Then our team will contact and update you within 24-48 hours for the same.

Maafi chahta hu ki apko wrong order receive huwa hai. Mai apko btana chahta hu ki aap apni complaint apne phone se bhi raise kar sakte hai. Mai apke registered number par ek SMS bhej rha hu aur aap apne product ki images share kr dijiye aur images share karne par complaint bhi ban jayegai. Aap complaint raise kr dijiye uske baad hamari team apko 24-48 hours mein sampark karegi.



If you select COD on delivery mode, you can always coordinate with the delivery executive , if he is feasible you can pay online at the time of delivery.

Snapcash
You can use 10 to 20 % Snapcash while placing the order which depends on the products and you will get discount in order amount.
Aap apne Snapcash ko order place karte huwe use kar sakte hai aur apko 10 to 20 % discount mil jayega order amount mein.


NEFT
As I can check that your refund might not initiated from our end because your account details are not present here, So I request you to please share your bank details with us, for that I am sending you mail, please reply on that mail with the account details.

Jaisa ki mai dekh paa rha hun ki apka refund pending hai kyuki apki account details hume receive nhi huwi hai refund ke liye. Maine apko ek email bheji hai please apni details share kar dijiye. Hamari team apko 24-48 hours mein refund ke liye update karegi.

Sir, main apko batana chahunga ki apka order abhi cancellation in progress main hain jis per humari team working hain to meri apse request hain ki aap 5 days ka wait kar lijiye apka refund apko jaldi hi provide kara diya jayega.


Mai apko btana chahta hun ki order cancel karne ke baad normally refund 48 hours mein initiate ho jata hai. Par aap nishchint rahiye refund team ko maine request highlight karke bhej di hai aur apka refund 24-48 hours ke andar initiate kar diya jayega


Fraud Hindi
Aapse request krungi ki aap inhe ignore kijiye kyunki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hain. Hamare sabhi offers aapko website / aap par hi show karte hain.

Maafi chahta hu ki apko wrong order receive huwa hai. Mai apko btana chahta hu ki aap apni complaint apne phone se bhi raise kar sakte hai. Mai apke registered number par ek SMS bhej rha hu aur aap apne product ki images share kr dijiye aur images share karne par complaint bhi ban jayegai. Aap complaint raise kr dijiye uske baad hamari team apko 24-48 hours mein sampark karegi.

Refer and earn.
I would like to inform you that , you have to go to refer and earn option in application , there you will get a link , you have to share that link to your friends, once your friends download and login in Snapdeal using that link , ,Snapcash will be credited to your account within 24 hours from login
Main aapako soochit karana chaahata hoon ki, aapako aavedan mein rephar karane aur kamaane ke vikalp par jaana hoga, vahaan aapako ek link milega, aapako us link ko apane doston ke saath saajha karana hoga, ek baar jab aapake dost us link ka upayog karake Snapdeal mein download aur login kar lenge, Snapcash login karane ke 24 ghante ke bheetar aapake khaate mein credit kar diya jaega

Fake Hindi
Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati he.
Main aapko batana chahunga ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai ye sabhi fake calls hain.
Aapse request karunga ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai.
Hamare sabhi offers aapko website/app par hi show kartein hain or please app enke sath apne koe bhe personal ya account details share mat kejeyaiga.
Aap nischint rhe hmari team bhi is mamle par kaam kr rhi hai or inke upr sakht action liya jayega.


Vouchers
Meenu ji, Apko btana chahunga refund voucher Snapdeal voucher hai agar aap cod order place karte ho aur order return karte ho to apko refund ke liye snapdeal RV provide karti hai jiski validity 1 year ki hoti hai.


Ma'am, I want to inform you that we have recently initiated a Refund voucher only for 5% customers and if you want your refund in refund voucher then you can use that voucher for 1 year and do shopping from snapdeal from that voucher.

As I can see your order has confirmed on "date" on cash on delivery and in cash on delivery orders you have to pay at the time of delivery if you want to switch the payment mode you can coordinate with the delivery boy at the time of delivery.

Sir, I would like to inform you Toofani sale will start from 9 September 2022 till 11 September 2022 you will get up to 85% discount on different products.