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* Call Listening *
reign
3 checklists of internet activation
1 > ask if 1st time activation
> ask if modem is purchase or he is own the modem or rented
2. > check the billing station if it is added the modem in the account.
3. > check if there's no work or order of the account
Then go back to the customer
if u address the customer using their surname used the Mr./ Ms
I'll be sending you a privation
Reminders!!!!!!
* xfinity.com/getstarted - to create an account
- I suggest you Sir to use your mobile #
u need 2 key in or dial ur 9 digit # of ur social security #
imdi it found in your iphone setting
go to general, then look ofr imdi
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