Notes

IT Support Specialists in London
Managed it services London : Portmantech is the leading managed service provider in London and around the world offering clients practical, innovative and flexible managed IT and network services . Our experienced and capable engineers provide a huge range of managed services to clients all over the world.



We understand that organizations often wish to retain a certain amount of autonomy, or phase in managed systems slowly. Portmantech can integrate IT managed and network services with minimal disruption in the transition stages. We cover a spectrum of scenarios for IT managed solutions from support to operations to fully integrated IT and network infrastructure , we deliver solutions for a range of business needs and industries, and we have previously worked with clients in various sectors, education, including banking, technology, manufacturing and government.



No other MSP in London takes what they do more seriously than Portmantech services . It doesn’t matter how big or small you are as a company or how much your support package costs – our staff treat every last interaction with the attention it deserves.



Versatility is key. There won’t ever be a need to seek out support for other aspects of your infrastructure – broadband, telecoms etc. – we’ll take care of everything for you. As your company grows, so does our knowledge of your network. It won’t take very long for us to know every last cable, laptop or network switch like the backs of our hands.



Portmantech offers a wide-ranging set of products and services that ensures no part of your network is left untouched. Our set of managed IT support packages can either act as a standalone offering in place of a traditional internal IT department, or complement whatever existing technical staff you currently employ.



The full range of IT managed services of Portmantech offers:

Day-to-day support

Large scale network overhauls

Business process analysis

Line of business software installations

Cloud migrations

Security consultations



Alongside support for nuts and bolts assets, we can sit in on stakeholder meetings and help you draft an IT policy that will be the envy of your competitors.



In teaming with Portmantech services, we become an extension of your organization focusing on both short-term objectives and long-term technology initiatives. We become the IT provider of choice for businesses that either don’t have internal IT staff, or for those business looking to extend their existing IT team.



At Portmantech we provide:

Fast response times

Quick fault resolutions

Friendly, highly trained staff

Cost-effective, innovative solutions

Sector-specific guidance

Whatever problem we’re presented with, or whatever technical scenario comes our way, we’re able to take it on and find a solution.



Portmantech is an award-winning Managed Services Provider (MSP) with a holistic portfolio of services and solutions to help London and UK business achieve their technology goals. We have been providing industry leading managed IT services for over a decade.



When you choose Portmantech for your IT needs, we become an extension of your team working seamlessly to ensure a successful partnership.



It managed services : Portmantech delivers Managed IT Services throughout London. Our local engineering team, remote IT team, and technical analysts give you confidence that your tech strategy is the clear path to success.



Big or small, we’re happy to be your Technology Managed Service Provider . But London is home to some of the world’s biggest organizations and we know how to help them succeed in their missions. Our team of expert technicians are trained to troubleshoot the biggest threats while the Portmantech Account Managers give you confidence in your IT strategy.



Partner with Portmantech , the top managed IT services provider offering 24/7 Server Monitoring Service & Support, Remote Infrastructure Management and Cloud Managed Services .



A process transformation is no longer a choice as per the current business scenario. When considering the revenue challenges and a directive for retaining operating margins, various organizations are typically forced to revise their IT schemes. Partner with Portmantech , one of the top managed services companies to significantly cut down the operations costs. While Managed It Service Company take care of your applications and cloud infrastructure, you focus on how to grow and nurture your business.



Portmantech ’s maintenance and application support include improvements, transition, ITIL services, Knowledge transfer, L1, L2 and L3 support, monitoring, 24*7 support etc. We are one of the IT managed services companies providing support services and end to end application maintenance for custom applications and platform-based solutions.



24/7 Server and Service Monitoring and problem resolution

Routine maintenance and security updates

Monthly Server Monitoring Reports

10 Minutes Response time

Scalable Support Options



Our Managed services company helps you sustain higher service standards both day in and day out while you focus on your client. With the rapid advance in contact center technology, contact centers find it difficult to support the environment and monitor the workforce mainly due to challenges such as insufficient resources and handling costs and complexities.



Partner with Portmantech , one of the leading managed services companies for your IT Transformation journey. For addressing the dynamic business demands, even the most proficient business head has to act decisively. For almost every IT-based operation, the decision makers normally require a single point of contact. We are the top managed service providers who help you react rapidly to the rising market demands and set transformation progress.



We provide 24-hour monitoring to ensure high availability and provide a single point of contact by managing your devices and platforms across the network, infrastructure and cloud.

We work with clients offering fully managed IT services in London , Surrey and throughout the UK. Whether you’re looking for a fully managed, ‘hands-off’ service or you just need us to take over one particular area, such as your cloud migration or cyber security , our dedicated engineers and technical support are here to help.




By choosing Portmantech to manage your IT systems, you are freeing up your time for more important tasks – like running and growing your business. We can support your business with new technologies to help you achieve your business goals in a more cost-effective way, and deliver serious service quality improvements along the way for happier staff and happier customers.



Outsourced IT Support : Portmantech are one of the UK’s leading providers of Outsourced IT Support Services .



Portmantech is one of the most relied on departments of any business, recruiting and managing an internal IT Team comes at a high investment. Our fully managed outsourced IT support services alleviates these headaches.



IT Outsourcing Services have a multitude of business benefits. Many businesses across the UK now outsource their business IT Support to Portmantech , a specialist IT support provider to enable them to deliver faster, saleable and flexible IT Support cover in comparison to an in-house IT team.



More than ever, businesses are looking for ways to reduce costs whilst increasing efficiencies and exploring ways to outsource their business IT Support requirements .



To help with this, we have designed a range of flexible outsourced IT support contracts to support your business needs both in the office and for those working remotely, as well as adapting our hours of service to 24/7 to accommodate longer working days.



Outsourced IT support is a fully outsourced IT service that we provide to businesses looking to outsource all or part of their business IT needs. Whether that’s managing all areas of their businesses IT support or you are looking for IT outsourcing services for specific projects alongside your internal IT team.



Portmantech is one of the industry’s leading IT outsourcing companies , and work for over 1000 organizations across the UK providing outsourced IT Support . We have a diverse client base ranging from fast growing start-ups, SMEs, to well established larger businesses including well-known national chains.



Moving your IT from an internal team to an outsourced provider ensures your IT systems, software and hardware are fully managed by us. Our 24/7 proactive monitoring detects performance issues within your business network around the clock to prevent disruption and unnecessary downtime. Included within all our Outsourced IT Support contracts is unlimited remote IT Support enabling all employees within your business full access to our service desk whenever they need assistance.



All our outsourced IT support customers have access to a dedicated Account Manager who is assigned to you as a point of contact. They will hold quarterly review meetings with you and will work closely with you to help devise a strategic IT roadmap which will help your business move forward.



Our team will ensure your business IT Network and IT Infrastructure are optimized and operating efficiently around the clock. We will monitor performance using the latest tools and technology to alert us of any potential faults to ensure there is minimal disruption to your business.



We will meet with you to build an understanding of how your business works and build a bespoke outsourced IT support package that works for you now and for your future business development plans. As the leading provider of IT Outsourcing in London , Portmantech provide fully managed outsourced IT support for over 400 organizations across London. We have a diverse client base ranging from fast growing start-ups, SMEs, to well established larger businesses including well-known national chains.



Outsourcing your businesses IT to Portmantech reduces your internal staff costs and provides you with year round cover. Our monthly IT Support contracts are built around your specific business requirements and we have a wide range of cover options from 7am-7pm weekday.



Whether you are considering switching from your existing IT provider or freeing up resources within your existing IT team, finding the right Outsourced IT Support partner you can trust is essential and there can be many things to consider before moving to a new provider. You may believe that switching from your current Outsourced IT Support Company can be a daunting and complex process, but it doesn’t have to be the case. Our experts will make the on-boarding process of new users seamless and effective.



Small business it support : You already know that selecting the most suitable IT support for your small business is vital. Not only do systems need to be secure and safe but valuable personal and financial client data may be shared. It is only by choosing to partner with the best that you can move forward, making your business tech-friendly.



At Portmantech , we don’t promise the world and then not deliver; by taking the time to understand your brief, budget and timeline, we can provide you with a proposal for a service that is transparent in every way. There will be no hidden surprises and, best of all, no unexpected costs.

We stand out from the crowd by providing a small business IT support service that is tailor-made to suit you. When you choose our team to take care of the tech side of your operation, we keep our promise. Our unlimited support package is really that, providing you with 24/7 cover and backup.



The small business IT support package that we provide to companies includes all of the following:


Dedicated Techs: Your very own designated support team who will take care of your every requirement
Full Support Cover: Cover for both hardware and software issues
Cyber Security Service: Cyber Security Training for all of your team
Backup & Recovery: Full backup and recovery process for your servers, data and cloud solutions
Looking for a small business IT support solution provider near you? We help businesses run smarter by delivering cutting-edge solutions that solve your toughest challenges. Our nationwide presence positions us to serve you better, no matter where your business is based. Our specialists leverage deep relationships with top technology brands, to solve your toughest IT challenges. Our services and solutions — from IT procurement to cloud management — are designed with your needs at the core. Together, we’ll create an IT environment that streamlines workflows, boosts productivity, and improves product and service delivery.



When you partner with Portmantech you get the best Small Business IT Support London service with over 20 years of experience. Our fixed cost managed service provider plans allow your business to stay on budget and plan ahead without any surprises. Keep your business protected and running smoothly with Portmantech ’s multilayered IT security approach & Small Business IT Services program. Maintain peak performance and efficiency with the industry leading Small Business IT Company backing your business.



Outsourced it support services : Portmantech provides trusted outsourced IT Services built around your business needs. Whether you want to outsource all or part of your IT Department, our expert team provide efficient IT support to maximize your business productivity.



As IT support specialists in London , Portmantech takes the responsibility of your IT support seriously, ensuring that your systems are available, so you can keep your business running productively. Portmantech ’s friendly helpdesk team are at the heart of our business, meaning our customers are always taken care of. We’ve invested in our teams and systems so that you get the technical support you need and your network is monitored 24/7, allowing us to become aware of most IT issues in their infancy. This means our IT engineers can proactively resolve problems at the earliest opportunity, minimizing any disruption. We're an IT solution provider that takes outsourced IT support seriously.



Portmantech is one of the leading IT companies in London with more than 10 years of experience in helping organizations implement methodologies and support systems to reduce costs, mitigate risks and improve day-to-day operations.



As a small business, making the move to an outsourced IT support company means entrusting a team of genuine experts with your IT systems, software and hardware. Led by a dedicated technical account manager, our solution includes the management of your IT business goals, handling of support queries, access to 24/7 monitoring, the adoption of information security best practice and guaranteed response times. A fully managed outsourced IT team is typically more cost effective for your business than employing, managing and maintaining an in-house team of IT staff.



It isn’t just about cost efficiency and convenience, though; our monthly IT Support contracts are tailored to you and built around your specific business needs. With unlimited access to our Service Desk, fast response times and a team of experts offering a range of solutions on hand whenever you need them, choosing to outsource can help your business to improve operations in many ways.



Our fully-certified, specialist team of IT consultants have expertise in areas such as network support , business telephony, cyber security and IT consultancy . Our team of experts can ensure that your business IT network and IT infrastructure are optimized and operating efficiently at all times. We use cutting edge tools and technologies to monitor the performance of your IT systems and solutions, which alerts us to any potential faults and vulnerabilities. This will allow us to take a proactive approach to your cyber security, ensuring that there is minimal disruption to your business.



We always work hard to get deep under the skin of your business and provide an outsourced IT solution that is right for you. We currently provide our fully managed outsourced solution to a broad range of companies across London, working with organizations of all shapes, sizes and sectors. Whether you have outgrown your existing IT support provider or simply want an additional resource to support your existing in-house IT team, we are the outsourced IT partner you can trust.

Homepage: https://www.portmantech.com/our-services/it-managed-services/