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Have you ever used a Facebook messenger bot? Bots are essentially applications created through Facebook's code which run on Facebook's servers and serve as extensions to existing functions. You might think that a bot would be easy to write but the truth is that there are many intricacies involved in creating one. I will go over some of the more important considerations when creating your own bot for Messenger.
In a nutshell, a messenger bot is an application that makes use of artificial intelligence (AI) to interact with users. Simply put, such bots understand how and will then formulate an appropriate response in a human-like way. As you'll see, such automated bots already have the capacity to completely overhaul customer service, messaging and sales - and all for the better... As you may already know, customer service is something that is quite lacking in today's day and age. Customers have grown to expect fast and efficient service from businesses, and because of this; competition in this field is soaring sky high. As a result, businesses of all sizes are constantly looking for new and innovative ways to keep up with this growing demand. Customer service automation is one way to do that.
To start, let's define what exactly a Facebook Messenger Bot is, shall we? A Facebook bot is a specialized application or program that runs on Facebook's server and interacts with its active users via the social media site. If you are an avid user of Facebook, you've probably noticed bots that automatically reply to specific customer queries. Bots make use of a database of pre-created messages that are customized according to the original question posted by the user and are therefore, not only very personalized but also very professional in appearance. facebook messenger bots for business , we see quite a few Facebook messenger bot stores springing up, and all you need to do is to download one (like Botox) and set it up on your Facebook page, and away you go.
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