Notes

请让我看你的身份证有效期。

PAN 360

At this time, please pan your webcam around the room as well as your desk area as slowly as possible, so that I may perform a brief environment check.

Please pan your webcam around the room as well as the four walls of your room.

Please make sure that all doors are closed and that no one is present in the room during the exam. It is an violation of exam rules and guidelines and might lead to exam termination.
This is a reminder that your hands cannot be covering your mouth during your exam. Thank you for your understanding.

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DESK
May I please see the entire desk surface area including the four corners as slowly as possible? You may need to step away from the desk holding the camera/laptop and point the camera downward showing me the entire desk.

If you are not using a desk/table, I will need to see the left side next to you, as well as the right side next to you, and the area behind where you will be placing the laptop.

Would you mind clearing your desk? Anything that is not related to the exam should be removed. Thank you for your kind consideration.

Thank you. May I please see the area directly underneath where you will be placing the laptop/keyboard?

Please lift up the paper and show underneath of it.

Please lift up the keyboard and mousepad and show underneath of it.

Smartwatches and smart bands are not allowed to be worn during the exam. If you are wearing one please remove it away from you. Thank you.
考试期间不允许佩戴智能手表和智能腕带。如果你穿着一件，请把它从身上拿开。非常感谢。

Please be reminded there is no talking, whispering, mouthing, reading questions aloud or the use of electronics or other materials allowed during the exam. Please do your best to avoid covering your mouth during the exam, and make sure your entire face is visible to the camera. Both hands must remain on or above the workspace area.

If I see anything concerning, I may send a chat to ensure you follow the exam rules.  If something serious happens, you may see a warning screen. The most important rule is not to access any electronic devices (cell phone, smartwatch, etc.) during the test.

Please be advised that you are not allowed to take a screenshot of any of the test screens or save the confirmation page with your results.


Violating any of these rules will result in a warning and may ultimately result in exam termination.

Please click the exit button to proceed with the survey. Thank you.

CD showing MILITARY ID:
The photocopying of US Government identification card is a violation of Title 18, U>S. Code Part 1, Chapter 33 Swction 701

Since you already received instructions from our candidate support, you may now close this session and wait for their further instructions.
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MIL

Please fill in all the survey questions even if you are not taking the exam in the test center so you will be able to reached the exam result page.

OBS
Camera stream unable, CD relaunch the entire browser.

The CD got disconnected from the previous proctor. Proctor resumed Cd's exam and administered exam. No other issue encountered. Exam Completed. Session end reason: Proctor ended the session.

The CD got disconnected from the previous proctor. Proctor resumed Cd's exam and administered exam. Session end reason: Candidate ended the session or Candidate closed their session. CD left immediately after seeing the results. Failed to send final end script.

The CD got disconnected from the previous proctor. Proctor resumed Cd's exam and administered exam. Due to exam page occurred no content or error. CD has to relaunch.. Session end reason: Candidate closed their session.

Check in approved. Smooth admission. No issues encountered. Exam release.

Resume CD, disconnected during exam.

Check in approved. Manually check ID due to camera blurry. Smooth admission. No issues encountered. Exam release.

Check in approved - candidate disconnected during the check in process due to rejected artifacts and reconnected.

The CD got disconnected from the previous proctor. Proctor resumed Cd's exam and administered exam. Session end reason: Candidate lost connection.

The CD got disconnected from the previous proctor. Proctor resumed Cd's exam OR admitted CD and administered exam. Exam transferred due to RP break.

The CD got disconnected from the previous proctor. Proctor resumed Cd's exam OR admitted CD and administered exam. Exam transferred due to EOS.


The CD got disconnected from the previous proctor. Proctor resumed Cd's exam OR admitted CD and administered exam. RP warned for mouth lip or mouth reading questions.

Please give your proctor time upon verifying your details.
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Please try to relaunch your browser. By relaunching of your browser , please click on "X". Please DO NOT click on "End Proctoring Session" or you may contact our technical support team for further assistance.

You will be needing to close your browser so that you can relaunch it.

Please press COMMAND + Q for MAC or Ctrl + Q for Windows.

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EXAM KNOWLEDGE

Apologies, I don't have any exam specific. Thank you.

Sorry but I don't have any knowledge about the exam content. Please answer the exam with the best of your ability.

Apologies, I do not have access on your exam command controls. Please try to figure it out at the best of your ability.

I understand how frustrating this must be to you. We will do our best to get this resolved. Rest assure that I will include this on my report. Please call our Technical Support for assistance. You may reach out to our Technical team


You may check it on your exam guidlines. Thank you.

Technical support waiting time is overdue
I understand how frustrating this must be to you, I am calling Tech Support to assist and we will do our best to get this resolved as quickly as possible. I ask you please be patient while I am connecting with Tech Support. Thank You.

RP Disconnected Spiel
Apologies, I believe you got disconnected from the previous Proctor. I am now your new Proctor for your assistance and will resume the exams or continue the admission process.

QA examiners
Hello, I am your proctor for today. I will be here for assistance should the need arise. I am aware that you do not need to follow the standard admission guidelines or exam rules. If you would like to share your desktop and webcam you may but it is not required. Please let me know when you are ready for me to release the exam.

NAME DIS
Apologies, but I am not allowed to accept the forms of IDs you have presented because it doesn't match with your exam registered name.

Thank you for submitting your ID for verification. I see on the ID that your first and last name are slightly different from the first and last name you submitted during registration. As part of your exam sponsor rules, the registered name and ID must match exactly on test day. I am sorry but I am not able to proceed with the check-in admission for the exam today, per your organization’s exam rules. Please accept my apologies for this inconvenience. I will submit a detailed report of this incident to your exam sponsor so they are aware of the discrepancy, and encourage you to follow up with them as quickly as possible. to get rescheduled for the exam.


BLURRY
Apologies but as the camera vision is blurry I am unable to read the credentials on your ID card.

CD FREEZING
Your camera screen is getting stuck on my side, please relaunch your browser by clicking on "X". Please DO NOT click on "End Proctoring Session".


Apologies. Your stream is freezing and I cannot be able to check your room scan as well as to see you while you take your exam.


COVERING/MOUTHING/WHISPERING
** Apologies , please refrain from covering , whispering or mouthing the questions. Thank you.

RELIGIOUS
** Would you kindly confirm your headwear is for religious purposes?
** Thank you for confirming. We respect your religious beliefs and there is no need to remove, it must be worn throughout the entire exam.

EOS Spiel
Hi! I do apologize for interrupting; Please be advised that we will be disconnected for a few minutes. No worries, your exam will get paused during this time. If in case your exam does not resume within 5 minutes try refreshing your browser, if that does not work, you may contact technical support for assistance. Thank you. Inside the U.S. 1-844-267-1017 Outside the U.S. 1-702-939-6734
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B2 BROWSER
I can see that you are using a different version of the secured browser.

To zoom out, press these three keys together: Option, Command, and Minus sign (-)

Please call our Technical Support for assistance. You may reach out to our Technical team

at (844) 267-1017 for inside US, 1-617-564-9052 for outside US, or to chat at http://clientportal.softwaresecure.com/support/
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CATALINA
Please follow the instructions carefully and accordingly.

Command + Q to exit.

THEN:

Please Open System Preferences
Click Security & Priv
Click the Lock icon to Unlock the settings
Click Camera > Allow Google Chrome
Click Microphone > Allow Google Chrome
Click Accessibility > Allow/Add Google Chrome
Click Screen Recording > Allow Google Chrome
Click the Lock Icon to make changes
Relaunch/Add Chrome / Secure Browser
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Since I have not received any response, I would need to close this chat session, so I could accommodate other incoming chat sessions. Please contact our Customer Support at +1 800 367 1565 x 7040. For further assistance. Thank you and you have a great day ahead.
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RESCHEDULE
请联系[email protected] 以获得进一步的帮助。谢谢。
- B2 and Linux

您可以就您的疑虑和问题联系 Linux 基金会。当您重新安排考试时间时，请发送电子邮件至[email protected]
- WEB DELIVERY

您可以通过发送以下邮箱申请重新考试：[email protected]
- AWS

您可以通过以下方式联系技术支持团队：(858)-875-3777 或美国以外的 (400) 120 1937 或通过聊天 https://helpdesk.psionline.com/hc/en-gb/articles/360056570892-Live-聊天支持

You may reach out to the Technical Helpdesk team at: (858)-875-3777or outside the U.S. (400) 120 1937or via chat https://helpdesk.psionline.com/hc/en-gb/articles/360056570892-Live-Chat-Support
Please contact our Customer Support at +1 800 367 1565 x 7040. For further assistance. Thank you for testing with PSI. Have a nice day!

You may contact ( ) regarding your concerns and issues. Then send us an email when you will reschedule at [email protected].
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MASK
I see you are wearing a face mask. PSI understands the health concerns of the Novel Coronavirus, however, your exam’s sponsor does not permit candidates to wear them during an examination. Therefore, we cannot make an exception. If you feel it is medically necessary to wear a face mask during your exam, you may contact your exam sponsor to request an accommodation or you may decline your exam and schedule the exam for another date and time. Please refer to your exam sponsor’s guidelines regarding rescheduling rules.


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I understand how frustrating this must be to you. However, we already did all the trouble shooting.