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Why Hit Indie Game Minecraft's Developers Minecraft Rely On Postmark

With fast growth comes problems, of course and we've talked to Tobias Mollstam, the web developer who is responsible for Mincraft.net, about those challenges.



We've seen it firsthand that one of the most difficult aspects of running an insignificant team is supporting a lot of customers. That's precisely the problem Mojang was experiencing on a GRAND scale - in particular the confirmation emails for license orders. emails were not getting delivered:



We had an e-mail server that was primarily used to send electronic mails prior to moving to Postmark. It was pretty useless since we didn't have the work needed to ensure the delivery of e-mails. As our user base increased and so did our pile of support tickets for lost purchase confirmations - therefore, something had to change.



If you are selling hundreds of copies of your software an hour, time is of the essence.



...probably my favorite part of the service. Postmark took about 3 minutes to get rolling and has been chewing away ever since. We even have metrics on the way our transactional e-mails are doing. We're back to the future!



Sorry, folks, the DeLorean isn't included in your Postmark account. It's only available after players play the game to create scale replicas of the Starship Enterprise.



A huge thank to Tobias for taking the time to talk to us - and congratulations on the continued success of Minecraft! We are extremely enthusiastic about Minecraft and it's an honor to be able improve the experience for their users.

tiara's thoughts
My Website: https://tiara.info/
     
 
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