Notes

Officers' Quarters: Pointing Fingers

It is not difficult to have confusions in an online community in which people rarely, or never, meet face-to-face. 90% of the time, these misunderstandings happen because someone makes an assumption about another player's intentions based on something they did or said. In these situations, who is to blame the person who failed to communicate their intentions or communicate clearly, or the person who has jumped to conclusions. Both are to blame, but pointing fingers is not a good idea. This week's email is a good example.



I just got kicked out of a guild, and I have I have a question. I took an enchanting recipe from the guild recipe tab and was able to learn it. They accidentally put it in the wrong tab, so instead of the private tab they put it into the open guild tab. It was not supposed to be mine so I was kicked. Now, I have a guild pestering me and demanding that I change the pattern. I'd like to, but it will not get me back into the guild, but it might hurt my chances for getting into a different guild. What should I do?



There is a possibility of a fault on three areas. The first is the one who put the item in the bank and then put it in the wrong tab and thus made the recipe available to anyone that was supposed to be exclusive to a specific subset of membership. The second person is the one who took the item. The third is the one who established the bank's guidelines.



Communication could have avoided all these problems. The person who deposited the item could have checked with an officer about what tab to put it into. Before taking the item out and learning the recipe the person who took it could have checked with an agent. The bank officer may not have been clear on where the items should be placed or what is acceptable, without asking.



It is essential for officers to realize that mistakes in communication aren't always the fault of members. In most cases, we are also accountable to a greater or less extent. If you are a member of a guild who is blamed or kicking and demanding restitution from the person I'll offer this: Look at what you could have done to prevent this situation in the first place.



You treat this ex-member like a ninja. He could be. I'm only hearing his story with very few details. It is impossible to determine if he was just looking to withdraw money he could use, or if he wanted to make a profit out of the resources of the guild. The officers involved may have drawn unintentional conclusions from what could have been a simple mistake.



To the author of the email, your reputation has been damaged on the server whether you're guilty or not. If you'd like to restore your good name, you'll have to resolve the issue with the guild you used to belong to. I recommend first speaking with the leader of the guild. Don't blame others involved. This can only result in more conflict.



Instead, you should express your regrets about the situation and share your side of the story. Wow And Private Wow Servers Always remain calm and rational. I've had to deal with this a number of times and am more inclined to support anyone who can make their case without becoming too emotional. People who resort to anger or tears to convince me that they were wronged, are often, in my experience, not being honest about what really happened.



I understand the feelings of anger in conflict situations. After a few days I'm less interested in your feelings and more interested in the truth. "QQ" is not a popular character in Warcraft. If you're skeptical take a few minutes to visit the official forums!



If the guild leader refuses to accept your version of events, you'll have to offer something in exchange for the recipe in order to restore your reputation. It might be difficult for you to replace it if it's a result of the aftermath of a raid, therefore an alternative may be necessary. If you don't ultimately make this mistake in their eyes it could prevent you from finding another place to live by sharing their poor opinion of you with other guild's officers.



If you're not sure, ask before you answer. This principle applies to all loot. Officers must be as transparent as you can regarding your rules and policies regarding loot. Communication is key.


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