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JJAMES CURRY
It says I have an order in the works
No worries, Let me check some details and help you in the right manner.
Just to confirm if I am working on the right account, Is this " 2202 Maclaren Dr, Highland, MI 48357" your service address?
JJAMES CURRY
Yes
Thank you for the confirmation
04:18
Please allow me 1-2 minutes to check the account information for you.
04:19
Meanwhile please help me with your First and Last name.
JJAMES CURRY
I already know the information on it just looking for something to lower the bill down and James curry
James, While working on your account as I have seen there is an open order for service disconnection because you have a delinquency of $233.58 from past 54 days and because of it is not possible to make any changes with right now.
04:22
In order to make any changes with it we will have to first clear the complete past delinquency from your account.
JJAMES CURRY
Ok I did set up a date to pay it that's when I can do it
I do understand you however as the delinquency on your account has crossed more then 31 days your account cis no longer eligible for a payment arrangement.
JJAMES CURRY
So I'll just wait til then ig I try to do this yesterday when they got it on
I really want to help you with it however as your account is not eligible for the payment arrangement we are not able to restore your services or make any changes with your plan right now.
JJAMES CURRY
Ok
04:
I'll just find a new company then to ig
We hate to loose a valuable customer like you and if it would have been possible for me to make the changes with your account surly I would have done it for you.
JJAMES CURRY
Ik thanks have a good day
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