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Why don’t brokers pay?
There are several reasons brokers don’t always pay up. It could be a legitimate issue with the freight: damaged cargo, they didn’t collect shipment, for example. Sometimes there are paperwork issues that need to be fixed, like a freight guard report before a broker pays. Other times they are issues with the broker carrier agreement.
How to file a complaint against a freight broker?
First, if the broker has a legitimate complaint, communicate with them right away to collect freight payments. Often, a quick phone call can clear up the confusion when it comes to brokers that work with new carriers and you can begin to work on a solution.
Things get a little stickier when the broker refuses to pay for other reasons. You need to know how to report a freight broker. You will usually file a claim against a freight broker surety bond through the Department of Transportation (DOT).
freight broker pay
Filing on a broker’s bond is not simple, and it can take many months to work your way through the process. There’s no guarantee you’ll receive payment even then.
If slow payments from brokers are hurting your cash flow, working with a factoring company like Triumph Business Capital can help you break the cycle of chasing broker payments.
If you have freight broker pay issues, contact us today!
Website: https://www.invoicefactoring.com/factoring-blog/what-do-carriers-do-if-they-dont-get-paid-learn-about-carrier-broker-agreements/
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