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TRANSFERCALL:
Ok, Mr./Ms. Customer, I won't take to much of your time I will now transfer the call to.
Again this is Ronnel from XFinity bye2x for now.
GHOSTCALL:
Hi, thank you for choosing XFinity my name is Ronnel, can you here me right now. Since no one is answering on your end I will be disconnecting the call now to assist other customers. If you need assistance from xfinity you can schedule a callback from us using our (xfinitymyaccountapplication) for any xfinity concern again this is ronnel from XFinity have a goodnight staysafe and goodbye.
CANCELCALL:
For Cancel Service or Downgrade: I apologize for the inconvenience that you have experience. This is not the kind of experience that we want our customers to have but before I'll start proceeding to your issue/concern
Mr./Ms. Customer, can you tell me why you want to cancel your services from us?
Mr./Ms. Customer, may I know the reason why you want to cancel your services from us?
DISCONNECTEDCALL:
Hi, thank you for choosing XFinity my name is Ronnel, I received a call from this number and suddenly we got disconnected from the line and I don't know what happen.
I apologize for the inconvenience because of the disconnection. If you need assistance from xfinity you can schedule a call back from us using our (xfinitymyaccountapplication) for any xfinity concern again this is Ronnel from XFinity have a goodnight staysafe and goodbye.
MANAGERCALL:
Mr./Ms. Customer, I apologize for the inconvenience and frustration you have experience that is not the kind of experience we want our customers to have.
Can you please give me a chance to atleast solve your issue/concern?
Even if I transfer this call to one of my managers I believe they will still provide you the same resolution that I can offer.
I promise this will be quick and it won't take long.
If no other option 👇👇👇👇👇
Before I transfer this call to one of my managers can you please tell me more about your concern so that I can document it.
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