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Once the order is submitted, an email confirmation will be provided within an hour. A tracking number will be sent once it ships out.
If you want to modify or cancel the order. We only have 30 mins (15 mins) to do so. Are you giving me permission to place this order?
MRL LABEL
I'm done processing the return label and you will receive that into your email address within an hour if not within 24 to 48 hours. Once you receive it, just print it out and attached it outside of the box. And put the receipt inside the box as well.
And you can drop it of in the nearest UPS store. Once the item receive by the warehouse you will receive an email confirmation.
And that's the time they will process the refund back to your account.Which is in (3-5 Bussiness days, 7-10 bussiness days)
You will receive an email once it was post in your account. OKAY?
CLOSING SPIEL
If you have time you can visit Toy's R US on our website @ macys.com
There's a lot of ongoing sales and event. AGAIN Thank you for shopping
@MACYS Have a great day! bye bye for now!
PRICE ADJ
IF NOT YET RECEIVE
I just want to inform you. Before we make changes, you will see a temporary authorization amount. No worries it will be lifted once your item is ship out.
CANCEL
I just want to inform you. When cancel the order, you will see a temporary authorization amount. No worries it will be lifted. And you will receive an email confirmation within an hour regarding this transaction. OKAY ?
IF ALREADY SHIP OUT ONCE THE ORDER IS DELIVERED
I already adjust the price and you will receive an email confirmation for this process that I've done within an hour and the new price is_______
you have the savings of_____ and it will credit back to your account (timeframe).
ECG-I already adjust the price and you will receive an email confirmation for this process that I've done within an hour and the new price is_______
you have the savings of_____ . As for that it takes 24 hours for the giftcard to be generated. Mailing is 5-7 Business days via UPS
Macys Prop/AMEX/Paypal -3-5 Business Days
Visa/Discover/Master/MCAT - 7-10 Business days
ECG - 24 Hours for the gift card to be generated Mailing is 5-7 business days via UPS
RESHIP 3-5 business dayss
EMPHATY
"I do apologize for the inconvenience, since you have me in the line. I'll be happy to help you about this"
NOOOTTEEESSSSSS
stc ci/cx ask for ship status/educ cx/cxack/voc/eoc
stc ci/cx not received (upc)/process credit/notif tf/cx ack/voc/eoc
stc ci/cx want a PA/process PA/notif tf/cx ack/voc/eoc
stc ci/cx want a MRL/process MRL/notif tf/voc/eoc
wrong pull up/NFAT
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