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Before we finish, I want to make sure we have covered everything, do you have any other concern or question I can assist you?
How’s your overall experience with Xfinity services and assistance that I provided on the chat?
Sentiments
Honestly speaking customers who have patience and cooperative are very less like you. It is nice chatting with you and would love to assist you in future as well.
I want to thank you for your time and patience while resolving your concern, have an awesome day.
Thank you for your support and co-operation over the chat I really appreciate it.
payment arrangement
Hoping for your understanding. If only this is within my control, I will do it in a heartbeat. I am also a customer myself outside the office so I know how important this is. I just want to be transparent and ensure to resolve your issue without giving false information.
I certainly get your point and as much as I would like to help you get additional 2 days, our options are only limited and we only have payment arrangement that already been given to you. Another option that you can try is to speak with our collections team for a different payment plan.
ACP SCRIPTS
National Verifier application- https://nv.fcc.gov/lifeline
ACP Enrollment- Doc ID HOW20307
https://www.xfinity.com/learn/-/cima-login?continue=https://www.xfinity.com/learn/internet-service/ebb
https://www.xfinity.com/learn/internet-service/acp
New Xm scripts
I can save you hundreds of dollars a year on your mobile bill! May I ask how much you are paying monthly?
Currently, we are offering $200 Visa Prepaid Card for each line with your own device. Monthly plans starting as low as $15. The best part is you can use your same number and device with us . There is no porting fee.
Additionally, we are offering $400 Off on Flagship (Apple, Samsung and Pixel 7) phones.
With Data + Xfinity Mobile, Xfinity provides best in class value and experience.
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