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Integrating Social Media With Facebook Messenger Bot
A Facebook Messenger Bot is an artificially intelligent system that uses artificial intelligence ( AI) to interact with users on the social networking site. Simply put, these bot's understand what's being asked and can therefore formulate an appropriate response in a much more human manner than a simple text message would be able to do. The big difference is that this bot can actually speak to your friends in whatever language they're using or even in foreign languages. And it can respond to any of hundreds of conversations happening in the same channel. In other words, it can bridge the communication gap between two or more parties. This is basically a technology that enables businesses to have a customer service representative (CSR) communicating with their customers live through a chat function in Facebook Messenger.

However, the use case for Facebook's chat bot isn't limited to small companies and startups looking to increase their customer service functions by offering localized solutions to their customers. This bot has also been found to be quite useful for larger companies as well. If you have a large business operation and are looking to leverage the capabilities of social networking sites, then you should definitely consider implementing one of these chat bots into your business operations. You can use the Facebook Messenger Bot to handle incoming calls and messages as well as manage your existing contacts and tasks. Here are some of the top benefits of using this tech for your business.

If you're not aware of what chat bots are capable of, here's a quick rundown: these automated software programs help users in two main ways. First of all, this new age technology allows you to automate certain parts of your Facebook Messenger Bot experience. For example, if you use the Facebook Messenger Bot for posting comments on a post or article, you can set up a "post by guest" feature that will post a comment from the user's guest. There are also photo and status post features that will automatically post these items to the website or app of the user you have signed up with in the Facebook profile. The second major advantage of these Facebook Messenger Bot programs is the integration with other Facebook apps.

For example, Facebook announced an extensive list of third party apps that will be supported on the Facebook Bot platform. There will be chat Bots that will work in Facebook Connect, which is the company's Facebook application platform. There will also be plugins for WordPress, Blogger and MySpace, as well as iPhone and iPad apps. Now imagine if you'll get these types of apps integrated directly into the Facebook Messenger Bot, without having to write a custom script for each of those platforms. This would allow you to leverage a powerful marketing tool for the Facebook community at large. You'd be able to provide relevant and useful content for your customers, based on keywords and user demographics, and have them enjoy a customized experience with these Facebook chat bots, through easy and intuitive interfaces.

Another way in which chat bots can help your business is by connecting your website to Facebook's social media. Facebook chat Bots can do things that would be very time-consuming and tedious with manual social media management. For example, Facebook chat Bots can scan through Facebook's pages to find new and interesting posts. It could suggest news stories, videos, photos, and other types of dynamic content that would increase the traffic to your website, while also increasing engagement levels for your fan pages of interest to you.

By integrating chat bots into Facebook, you'll be able to make the most out of Facebook's multimedia capabilities. When your customers chat with their friends, you'll automatically receive notification about it through your Facebook page. With this capability, you'll be able to use Facebook as a customer service tool, as well. By receiving real time feedback from customers in your store, you can quickly resolve their issues or problems. You'll also be able to better serve your customer by being able to maximize all of Facebook's interactivity.

By allowing chat bots to handle your Facebook page, you can also enable your Facebook fans to easily contact you or request information. You won't have to spend precious time composing messages or making phone calls to request information; the bot will do that for you. This bot can provide customer service, as well as keep up with your company's industry. With chat bots, you no longer need to waste time answering phone calls because the bot will be constantly recording calls and delivering them to your specified contacts. This can help improve customer service by increasing your retention rate and decreasing customer complaints.

Facebook's messenger application has many different capabilities and is an important communication channel for Facebook fans. With chatbot integration, you'll be able to expand your business's customer service options by giving your customers the ability to contact you and communicate with you, wherever they are. By incorporating a chatbot into your Facebook account, you'll be able to maximize every part of Facebook's functionality. By using chatback, Facebook can do much more than just allow you to interact with your customers; it can also make communication easier.
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