Notes

Managed it services London
Managed it services London : For over 10 years, Portmantech has delivered professional managed IT services London organizations rely on. We provide managed IT services in London to businesses of between 10 and 200 users spanning practically every industry.

Our more than 50 in-house solutions experts and consultants support a huge range of IT systems and processes. So whatever your organization’s requirement, we have the expertise to support your London business.

Portmantech offers promising managed IT services in London for years. With our professional experience and technical knowledge, we are helping enterprises to grow exponentially. Our in-depth IT management approach allows businesses to leverage greater operational efficiency and reduce their IT cost. Among the managed IT services in London , we can assure 99.9% uptime intact.

When you choose Portmantech as your IT support provider , you will have access to our round the clock, dedicated customer support team. Through this service, we can remove any headaches associated with day-to-day IT functions and take the pain out of IT maintenance for you.

The result is 100% peace of mind that your IT is up to speed and working the way you want it to – giving you the space you need to concentrate on what your business is really all about.

It managed services : Managed IT services is a cost-effective way to manage your IT infrastructure and software by outsourcing key IT operations and avoiding hiring full-time IT staff.

An MSP for companies with complex and dynamic infrastructures , Portmantech can take care of all your IT components within a range of services from daily monitoring and management to long-term optimization and evolution.

We plan a scope of managed IT services individually for each client.

IT infrastructure assessment


Analysis of the IT infrastructure state with the focus on scalability, operational efficiency, and security.
IT infrastructure optimization roadmap with tactical solutions to identified problems.
IT infrastructure cost optimization.

IT infrastructure monitoring 24/7


Configuration of tools for infrastructure monitoring and alerting (we commonly opt for Prometheus or Nagios).
Reporting on the availability, uptime and response time of every infrastructure node.
Troubleshooting to maintain the infrastructure productivity.
Outsourced Network Operations Center (NOC).

In an It managed services arrangement , the It managed services provider retains responsibility for the functionality of the IT service and equipment , and the customer typically pays a monthly fee for receipt of the service. There are many different types of It managed services offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective It managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.

The remote monitoring and management of servers, desktops and mobile devices is a common type of managed IT service . Remote monitoring and management is often a basic, foundational service for a managed services provider . And since many managed services provider firms offer this service, there's heavy competition and pressure on profit margins.

A service provider can charge for a managed IT service in a number of ways. Per-device, per-user and all-inclusive pricing are among the typical pricing models.

A remote monitoring and management service , for example, may be billed on a per-device basis, with the service provider charging a flat fee for each device it manages. A service provider may adjust its pricing to a per-user model if a customer's users work with multiple devices -- laptops, tablets and smartphones, for instance.

IT should enable your business to grow, not slow it down. As one of the top managed IT support services providers , Portmantech helps you gain and maintain an unfair competitive advantage by managing the technology essential to the success of your business. Our Managed IT services are tailored to meet your needs, from employee endpoint management solutions to full management of your complex IT infrastructure . Let portmantech provide you with industry-leading IT management services .

Our managed IT services scale to meet the needs of your growing business or midmarket organization. Our end-to-end IT management services include expert-level Strategic Consulting, on-site or remote IT Management services , 24x7 remote Help Desk support, Cloud-based tools and technologies, and Information Security solutions .


Small business it support :

Small business IT support offer the ability to assist businesses to meet their objectives and target quicker, with less chance. Small businesses get to tackle the power of innovation that they require for achieving their business goals. From Cloud to other most recent services, little businesses will be able to choose the technology according to their business needs.

Small businesses like to eradicate complex technology challenges and problems as they only slow down and deviate business focus. Small business IT support services have emerged as a perfect solution to run the business smoothly and optimally. It is an affordable, completely hands-off, predictable IT solution that is customizable as per individual business needs.

Just because you’re a small business doesn’t mean you can’t leverage enterprise-level IT solutions . Partner with Portmantech to fill your IT gaps or manage all your tech needs. We’ll assess, design, implement and manage your technology on-premise or off-site. Count on our team to help you save time and money while gaining innovative and affordable IT solutions .

Small businesses like to eradicate complex technology challenges and problems as they only slow down and deviate business focus. Small business IT support services have emerged as a perfect solution to run the business smoothly and optimally. It is an affordable, completely hands-off, predictable IT solution that is customizable as per individual business needs.

Small business IT support services are reasonable, predictable, unlimited, all-inclusive IT support solutions for small businesses . The small IT business Consulting businesses take up the challenges and issues so that small businesses can function smoothly and optimally. They come packing the needed expertise and knowledge alongside the best practices followed in the industry.

https://www.portmantech.com /our-services/it-managed-services/">Outsourced it support services:

Every business exists to fulfill a select market niche yet few companies have the in-house computing skills to stay ahead of today’s technical demands. For a growing number of businesses, outsourced IT is the natural solution.

Outsourced IT services are when you hire an outside company to handle your IT needs. A third-party managed service provider (MSP) can cover everything from the security of networks and the implementation of operating systems to the installation of software and the backup of files.

Note that outsourced IT services are not just break/fix services. A break/fix technician comes to you when something is broken, charging an hourly fee to diagnose and fix the problem. A break/fix service might seem less expensive since you only pay when you have a problem, but it’s likely to be more costly in the long run. They have little to no incentive to work quickly or make a stable fix since they get paid more if it takes them a long time or multiple trips to repair something.

Outsourced IT support services help maintain the smooth operation of an IT infrastructure by responding to incidents, implementing change requests, and providing preventive monitoring.

Outsourced IT support by Portmantech is backed with 10-year- mature IT support practices and ensures scalability, cost-efficiency and steady evolution of your on-premises, cloud or hybrid IT infrastructure .

Highlights of Outsourced IT Support by Portmantech

Optimized infrastructure costs : Before starting support activities we carry out the TCO comparison of IT infrastructure supported in-house vs. by Portmantech based on a thorough analysis of the current state of your IT infrastructure.

Stable infrastructure performance : Fast management of incidents: first response to 90% calls in 40 seconds, to email requests within 30 minutes; automated ticket escalation.

Timely introduction of changes : Urgent changes are implemented within 8 working hours, new app functionality is delivered in 1 day – 2 weeks.

We provide a wide range of outsourced IT support services

Complete IT Support

Proactive IT infrastructure monitoring

IT infrastructure maintenance

User administration

Workstation management

Regular software configuration and updates

Network, data center, cloud service management

L1, L2, L3 support

Cloud usage optimization

4 Commonly Outsourced IT Solutions :

Network Security

Network Implementation and Maintenance

Troubleshooting Support

System and File Backup


Website: https://www.portmantech.com/our-services/it-managed-services/