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--------------------------------------------WAIT--------------------------------------------------------
- "WAIT" - Thank you for your patience, I do apologize for the wait. I'm still working on this for you.
- "WAIT" - Thank you so much for your patience. I'm still working on this, please allow me a few more minutes.
- "WAIT" - I apologize this is taking longer than expected. I'm still looking for the information, please bear with me.
- "WAIT" - I really appreciate your patience, I'm still working on your resolution.
- "WAIT" - I apologize for the waiting. It shouldn't be too much longer!
- "WAIT" - Please give me a moment to review your order and to assist you with this situation. I apologize for the waiting.
- "WAIT" - I am reviewing the information in the system, one moment, please. I do appreciate the patience from you part.
- "WAIT" - One moment, please. I will check if that is possible.
- "WAIT" - Thank you for your patience, I am checking if we can honor your request. One moment, please.
- "WAIT" - Sorry for the long wait. I'm still working on this.
- "WAIT" - I'm afraid this is going to take me a long time to verify if we can honor your request. If you prefer I can send you an email with the resolution that I'm able to provide you with once I have it ready for you.
----------------------------------ABUSIVEANDINAPPROPRIATELANGUAGEFROMCUSTOMERS---------------------------
- "ABUSIVEANDINAPPROPRIATELANGUAGEFROMCUSTOMERS1" - I politely ask you to please refrain from the usage of the inappropriate language, I would like to continue to help you.
- "ABUSIVEANDINAPPROPRIATELANGUAGEFROMCUSTOMERS2" - I'm giving you a second warning, Please refrain the usage of inappropriate language, I will need to end this chat if this continues.
- "ABUSIVEANDINAPPROPRIATELANGUAGEFROMCUSTOMERS2" - I am sorry but I will need to end this chat due to inappropriate language. Thank you and have a nice day.
     
 
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