Notes

A Few Barbershop Applying for grants Customer Service
One of the best places on earth is the barber shop. While that wasn't always the case within my long haired mid teen years, as a little kid I loved my barber. Bill was a great guy. He previously enough sense round the time I turned 10 to listen to what I asked for in the way of a haircut, and what my mother told him to accomplish. And generally both of us were happy with the outcomes, although my mother had some abnormal obsession in me not having any bangs, but that is beside the point. In addition, it didn't hurt that he had one of those old fashioned coke machines and I got a dime to acquire a bottle of soda after my hair cut was done. Needless to say this was in the times when the family-run gas station still ruled the countryside. And quickie marts and corporate monolith gas and grocery marts hadn't moved too far from the cities.

As time passes, my childhood barber scale back his hours. He previously had an extended and successful career also it was a one chair kind of shop in a small South Western Pennsylvania town. Eventually, I went away to school and by the time I came back he had retired completely. I had to visit find someone else to cut my hair.

Since I had a few extra bucks in my pocket, I tried a few of the fancy salons. Sure they had these wonderful couches, candles, and each one of these other luxurious services. Which were nice, all of which were adding income and margin to their businesses but it wasn't why I arrived there to begin with. Not unlike many customers on the planet, I knew what I needed. I'd pay attention to new ideas but by the end of your day I had a darn good idea of what my problem was. In this case my hair was getting long and shaggy and I have around three wicked cowlicks on the front of my head alone. Due to that, I'm the sort of guy who knows how he wants his hair cut. I'm not searching for a new style and color. I don't care if I'm trendy or cool. I knew what I wanted, tried to communicate it clearly and it never once translated in to a repeatable output. They'd be too worried about the art of their profession. It wasn't like I acquired a bad haircut; I just didn't get what I wanted. After a few years at places like this I went the chain haircut strip mall route.

You can find chain hair cutting places around. They cost a lot less than the fancy salons. Rather than overstuffed couches, you can find plastic chairs in the waiting area. The list of additional services was limited, but then again all I needed was a good haircut done my way. Sadly, despite being easy to find, plentiful and affordable, the caliber of their work was hit or miss. As a person, being unsure of what outcome to expect is simply frustrating and it doesn't lead to good customer service. I possibly could never obtain the same person twice in a row. There was no consistency. The indegent kids cutting hair there have been new. New isn't exactly bad. But while that Barber El Dorado Hills had a license to hang on the wall, most had just finished school before few years. There's nothing wrong with being new, most of us have been at one point or another. Just like a lot of those who have just finished school, they had the basic idea of what to do but they were missing the experience of how exactly to refine things. There is not just a mentor there to help them on the way. No-one truly skilled, that could offer insight and a skilled perspective.

Eventually, Check out the post right here ended up in just a little old barbershop with 3 guys cutting hair inside it. Two old guys and the "new guy". In cases like this, the new guy was one of the other guy's sons and he previously been cutting hair for 22 years. Sure I wasn't out in the country anymore. And by the standards of my childhood barber shop it was huge. After all, there were three barber's chairs. Even the new guy had experience and had as time passes come into his own. Not that his original mentors didn't still simply tell him what he was doing wrong. With time he had developed their own perspective and was the main one I waited for again and again.
So what does any of this have to do with business and selling? Everything, if you consider it right. Was the $60.00 hair cut six times better than the $10.00 one? No! Price alone didn't ensure it is better, since it wasn't what I wanted. Had the people on the way given me what I needed and not what they thought I needed, I'd be paying a premium for his or her service. I also would have bought into the other high margin things every once in awhile along the way. Were the strip mall $10.00 haircuts equal to the $10.00 barber shop cuts? No! Despite the fact that the price was exactly the same, the client experience and the quality varied greatly.


Instead, I found someone who listened and did what I asked. In case you ask what your visitors want are you currently really hearing what they are saying? Or are you currently hearing it from your perspective and failing woefully to meet their needs? Odds are there are a lot of corporate buyers and companies saying what they want and when you'd only listen to them and truly work to meet their needs and solve their problems then there's more business to be had than you would have ever imagined. This is not about fancy questions or dazzling sales moves. It's about asking a few pre-determined questions, understanding the person you're talking to and their real needs. Only after taking all that in can you apply your knowledge, expertise and perspective to create a good outcome for them.

When I moved 5 states over a couple of years back and had to give up my barber yet again, I went about things differently. I drove at night six newly sprouted chain places, at night ornate and glamorous ode's to beauty that were all the rage and found a simple little old shop in the middle of town with three old chairs and three barbers. In past times, it fit my needs which one did too. Your visitors are no different. Sure along the way there will be the temptation to try something different, but most people won't do this unless what they will have isn't really what they want and need.

Back in the barber shop I was the only real guy under 50 in the place the initial few times, but that didn't matter because they cut my hair right and delivered that same predictable result time after time. Ultimately as more new people moved to my town the average customer age came down, so now they have guys like me who'll hopefully still be needing haircuts long following the youngest barber retires. Recently they raised the price from $11.00 to $13.00, but as far I'm concerned it might have attended $20 and I wouldn't have flinched. They're giving exactly the same great service and the same predictable quality every time I'm there. As a matter of known fact, I've sent at the very least six guys there that are now regulars. Even if you're not obviously in sales there is nothing quite like referrals.

Here's my website: https://click4r.com/posts/g/10205967/