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Thanks for the information. I appreciate you taking time in reaching out to us. I am more than happy to quickly help you fix your issue so you can enjoy your Services
That's wonderful to hear! I hope that your day goes greater and smoothly all through out!
(Acknowledgement to customer’s response on “How are you doing today?/How’s your day going so far?)
Let me go ahead and see what we can do together to get this taken care of.
I appreciate your loyalty and business with us.
HOLD :-
Allow me 2-3 minutes to do some basic checks on your account. Please stay connected till then.
Thanks for staying connected till I fetched your account details. I appreciate your patience.
Transfer Scripts:-
1. I noticed that you were speaking with another representative. Please give me a moment while I review your previous interaction. I'll be happy to pick up from where you left off.
2. Hello! My name is Namrata. Allow me 2-3 minute to review your previous conversation so that you will not have to repeat yourself and this will be taken care as soon as possible. Your patience is appreciated here.
CUSTOMER APPRECIATION
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I appreciate all your working before coming on chat to fix the problem from your end. Now let me take care of this for you.
Till then you can relax and grab a cup of coffee.
I appreciate the attempts made by you to fix the problem from your end.
I appreciate all your working with me. You are doing really great. Please stay connected.
I appreciate your patience. Please stay connected.
Certainly I acknowledge your patience. I am trying my best to resolve the problem as quickly as possible. Please stay connected.
I appreciate your patience. We are almost close to the conclusion. Please stay connected for some more time.
NPS close statments:
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I thank you for your patience and cooperation till now without your understanding and cooperation this can't be done.
Cheers to our team work
It was delightful experience to have such an amazing customer like you on chat. Thank you for the opportunity and patience and being a wonderful troubleshooting partner.
I must say you are the best person I chatted today who really understand and willing to cooperate with us ..
Is there any other issues I can help you with ? I want to give you best customer experience ,
Great! I appreciate any feedback on the service and experience I have provided you today. Thank you for being a loyal Customer. I hope you have an amazing rest of your day
Is there anything else I can help you with for today?
I hope I have cleared all your concerns for today?
Apart from this issue is there anything else I can help you with? I want to make sure that you a wonderful customer service experience.
Thank you for contacting us . Have a great day ahead.
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