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0c9ae08e-80de-412d-b8ff-302f54257479 // 72439076610688
Agent Name Date and Time (IST) Conversation ID During call/hold/other Call Back Call Picked Voicemail Email S-Case Notes
Sachin Kala 12June23 , 09:21 Pm c82e1a8e-e894-4707-8d10-6412e66d73d0 During hold Yes Yes NA NA
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