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2023-06-14 20133568 Sanjay singh Ajay Pandey 61f64aba-9570-40ca-991e-d401ffce61c2 Call disconnection from cust end//agent called back
2023-06-14 20133954 Pooja yadav Ajay Pandey 86f0dcbf-b1eb-4a27-97b2-4b34e0569622 Agent called british airlines to check the validity of the credit as it is ndc booking
2023-06-14 20133961 SARAVJEET SINGH Ajay Pandey 2b29524f-8e67-415c-bcad-67c31b4fedb9 Nor reason mentioned for aob
2023-06-14 20133568 Sanjay singh Ajay Pandey 61f64aba-9570-40ca-991e-d401ffce61c2 Call disconnection from cust end//agent called back
2023-06-14 20133972 Shivendra Singh Ajay Pandey 0c5718a0-44d6-462d-8f4b-30f09677ccc1 Call disconnection from cust end//agent called back
2023-06-14 20133954 Pooja yadav Ajay Pandey 4e1e48b4-3be2-41e8-8262-9e5d82159ea5 Itinerary number not found
2023-06-14 20133822 SANDEEP PAL Ajay Pandey 4c90a8eb-d854-4601-a17e-f596b093056e Agent called airline as flight got cancelled by the airlines//agent called for the refund approval
2023-06-14 20133982 Jitendra atka Ajay Pandey 59f396aa-1f02-4da1-9933-d385583beba6 Itinerary number not found
2023-06-14 20133961 SARAVJEET SINGH Ajay Pandey 5e9bc22a-8068-454b-b5c8-b78ed5f1c5f1 Call disconnection from cust end//agent called back
2023-06-14 20133832 Mayank Aggarwal Ajay Pandey 6c0abdb5-c845-4bd3-98fd-1bba09b0e36d Agent called 3pi vendor to confirm the room type
2023-06-14 20133972 Shivendra Singh Ajay Pandey d0ea5f64-42c8-495e-9505-b890934ff716 Call disconnection from cust end//agent called back
2023-06-14 20133961 SARAVJEET SINGH Ajay Pandey 9dd2d54b-c6c8-4a50-bcab-8be2bb284287 Call disconnection from cust end//agent called back
2023-06-14 20133961 SARAVJEET SINGH Ajay Pandey 5a451988-74d3-4aae-876c-98d36940eccc Itinerary number not found
2023-06-14 20133954 Pooja yadav Ajay Pandey 2a1909f8-3c96-48eb-82d5-5d4ff163e750 Agent called the hotel for waiver
2023-06-14 20133982 Jitendra atka Ajay Pandey 26113906-fdcc-4651-a4a9-c2f387b4bc6d No case note found
2023-06-14 20133972 Shivendra Singh Ajay Pandey 24ab9021-7013-422b-aff2-b4f500e919f0 Agent called the respective airline as tkts are in exchanged status
2023-06-14 20133961 SARAVJEET SINGH Ajay Pandey c3b95c64-9faf-4872-a5d9-869653ee8958 Cust is saying that he has paid extra for the refundable ticket //however as per the policy tkts are non refundable //cust eants sup//agent transferred the call to tier3
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