Notes
Notes - notes.io |
Positive Phrases when more information is needed:
• “So, What I understand so far is…..it would be great if you could tell me a bit more about….”
• “For me to…. It would be brilliant if you could give me just few more details on….”
Positive Phrases for acknowledging the customer:
• “ I realize that this situation is difficult, but lets try and find a solution.”
• “I would feel the same in your situation, but we will sort this out..”
• “ I’m sorry you are having this problem. Lets see if there is anything we can do to help the situation”
• “I hear how upset you are and I am really sorry you’re feeling this way. Please allow us to make it up to you.”
Positive Phrases for reassuring the customer:
• “ Thanks, it is great that you alerted us to this…”
• “You are absolutely correct. Lets look into this…”
• “ Definitely, I will make sure that this gets resolved for you..”
• “ Thankyou for brin
Positive Phrases when giving instructions:
• “ All you need to do is to just….”
• “ A simple way/ method to change it will be to…”
• “ As soon you receive…”
Positive Phrases when being courteous:
• “ Would you be happy for me to put you on hold for a minute or two, while I quickly retrieve your details? “
• “ I will send over the link to the email address that we have on our system and, if you would like, I can go through the rest of the process with you”
Positive Phrases for building rapport:
• “ What I’m doing for you now is…”
• “ Don’t worry, I often make that mistake myself…”
• “ How is the weather where you are today? Better than here, I hope “
Positive Phrases for Handling Angry Customers
“We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our managerial team…”
“I recommend that you (INSERT ACTION), Mrs Smith, so that I can take further action without delay.”
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
