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Leadership Development - What Do Workers Need? Self-Actualization
When Abraham Maslow developed the Hierarchy of Needs, he placed the need for self-actualization at the top. Self-actualization is the have to reach an individual's full potential; because the U.S. Army used to say, to "Be whatever you can be." Maslow felt that was the best need humans possessed and he noted that lots of people never reach this level. That is why it's vitally important to understand and recognize this pinnacle of the human needs.
John was a quiet associate. His managers really liked him because he could tell a customer where any item was in the store. When a recent store-wide reset was completed, he appeared to instinctively know all the new locations, even more amazing taking into consideration the store had a large inventory of small products. Unfortunately, John's managers saw his quiet demeanor as a lack of motivation, completely missing his should be self-actualized. When opportunities to go to new positions within the store arose, he was not often seriously considered. John works for another company now, lured away by the prospect of continuously learning new elements of the business.
When an employee feels her or his survival and safety needs are met, and they feel a genuine sense of belonging, they proceed to a need for self-esteem. The need to reach a higher degree of self-esteem that results from personal development isn't far removed from the need to be self-actualized. These folks will actively seek out opportunities to understand and grow, both personally and professionally. They want to be successful and they define success as the capability to constantly learn and improve.
Since not absolutely all people ever reach this level, it is important that managers recognize those that do. There are many things to look for. A self-actualized person will seek out opportunities and make an effort to learn new things. They'll often display knowledge about a multitude of subjects. Be cautious though. Their personality traits may or may not be what you expect. As with pinnacle leadership development in the example, the individual may be quietly confident, but they may also be very outgoing and also boisterous. You can't always judge this book by its cover. Rather, the leader should look just a little deeper to see what the individual is striving for.
A manager who discovers a self-actualized employee should think about herself very fortunate. These folks don't come along every day and must be handled carefully. The employee who has reached this degree of human need could be worth their weight in gold. They often don't require lots of supervision and will often help train others. They're motivated by this dependence on personal challenge and success and the inability to achieve that will create serious conflict that is usually resolved by seeking a new opportunity.
Look around at your employees. Identify at what level of human need they seem to be. What exactly are you doing to help them satisfy that require?
Website: https://pinnaclepeopledevelopmentllc.com/
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