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I totally understand your situation, This is not a good situation to be in and As a consumer myself, I completely understand the importance of working internet/Cable/Home phone service.
I really apologize for all past bad experience. This is not the experience we want to deliver. Please allow me a chance to once to overturn the situation. I will try my best to resolve this and get everything sorted for you.
I know how it feels when things are not working the way it should be however please be assured as I will give my best efforts to get it fixed for you at the earliest on priority.
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