Notes
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CB: (978) 971-7441
Jade talk to: MICHAEL
Concern: Cable Box Activation | Cable Issues | Repeat issues | Request for tech visit
SN: PAM606770000
RESO: Cx educ. Cx refuse to conduct another TS because his been doing this for the last 3hrs already. Run ITG, bypass TS, sched a tech visit as per cx request, educ about the tech fee. EOC
Trouble Call Scheduled
Sunday, June 11
02:00 PM-04:00 PM EDT
Waitlist Requested
DateWednesday, June 7th
08:00 - 10:00AM EDT
CR Ticket #CR092910650
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