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This is Ray, from Microsoft Store Online. This is a follow up regarding the refund request below:
Name of Product:
Date of Refund:
Refund Amount:
Please be informed that the refund is already completed on our end, but it may take 5-7 business days to be credited back to your account. If this will not show within the refund timeframe, please let us know by replying to this email with the best date and time to call you back so we can sort it out for you.
If you need to manage your account, you can always go to our website provided below or you can go to (account.microsoft.com) Copy and Paste the address from the browser.
Microsoft account | Home
Select Payments and Billing Tab > Order History > Refund/Orders details.
Select Payments and Billing Tab > Payment Options> Add or Remove Credit/Debit and PayPal on file.
Select Payments and Billing Tab > Address Book> Add Preferred billing info> Preferred shipping address.
Select Services and Subscription Tab > Detail will pop up.
Select Devices Tab>Find my device> Register Device>Devices Details
Select Security Tab>Sign in Activity>Password Security>Advance security options>Stay secure with Windows 10
If you need help on any specific product, you can always visit our support website provided below.
Microsoft Support
If in any case, you encountered technical concerns.
Tap “How can I help you?” search box and just simply type the exact issue.
Products Covered and Sample Issues
For Download and install or reinstall Microsoft 365 or Office 2010, 2013, 2016, 2019 and 2021 on a PC or Mac
For Windows Download, Install and Activate
For Surface Issues
For Xbox Issues
Should you have any further question please do not hesitate to contact us either by replying to this email or by calling us at +44-800-026-0329.
Thank you for your interest in our products.
With Kind Regards, Ray.
Advocate | Microsoft Store Customer Support
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