Notes

name changes are allowed: Jetblue
As per other airline name changes adding the middle name, and last name.
Name correction: spelling mistake, letter misspell, one letter missing.
Name correction can be done:
1, working on the same PNR 2. working on the different PNR.
# When you create a new PNR we need to reprice the tickets, cx needs to pay the difference in fair because the same class was not available name correction policy says name correction was allowed free of cost but cx needs to pay the difference in fairs.

We need to check the class of service, airline, domestic/ international, Correct name ( Minor error, major error),
1. we need to check the name correction policy AHT: 29322, 40084 name correction policy,
2. Do RTN, Before we start we need to check the passenger's name matches the validated doc, Passport, and driver's license. Validate the name.
3. Remove the Special request if any and also seats assignments as well. Paid seats are non-refundable, so let the cx know
4. nu1 lAST NAME/FIRST Name and pop-up message come you need to select okay.
5. check RTG and correct the name on SFPD's new date of birth. { Do not update the DOB and gender on the SFPD }
6. Update the waiver code. endorsements: On the tst you are able to see the endorsements line also RTF FE LINE IS endorsement Line tkt image as well.
# In order to update the endorsements line we need to run: the RTF, FE line
# Copy the entire FE line delete the old one and paste, UPdate the waiver without any space { Lat line, first line you can check on the airline }
#OSI: OS YY
7. Updating the TST: TST contact all the fairs { To see TST run TQT }
# Manually update the TST
# Open the tkt image
# Paste the tkt {twd/l| image, and Taxes {twd/tax} #TST shall: 1, through the script mode 2.Graphical mood TST
Graphical MOOD TST
# Main page
Personal setting: When accessing a TST in command: you need to select the Graphical mood TST and TSM | Save it
#TST and TSM should be in graphic mood:
#To create a new tst shall: TTC
What do we need to copy and paste with the old ticket image :
Fair base,
NVA: NOT VALID AFTER,
NVB: NOT VALID BEFORE {NVA, NVB updated if it on tkt },
Issuing status: Re-issue
Baggage
Need to add Base fairs
Equivalent fairs: If cx did pay the tkt value in a different currency
Taxes: Click on the taxes option and copy-paste the twd/tax Manually update the taxes
Fair calculation: Copy and paste without space
On the TTC you are able to see the Endorsement Box as well you can update the waiver code there
Click on save
8. Change the remedies to the main page
9. iN CASE IF THERE IS ANY PENALITY Charged the DECC cx and UPDATE THE FP LINE FPCCVI/CARD NUMBER /CCVICARDNUMBER AND THE AUTORISATION CODE.
10. For NAME CORRECTION WE NEED TO USE NAME CORRECTION SCRIPTS