Notes

NIRANJAN :)

niranjan.01

Please dial the number 1-800-934-6489
-
Call is being processed
Please press 1
Please press 1
Then press 2
Then press 4 to speak with a representative

**************************************Relate/Issue Acknowledgement :-**********************************

No Internet issue:- Staying connected to the internet is a necessity nowadays. I will check the status of services and equipment in system and help you with it.


I totally understand the value of internet service for you and will surely take care of it for you.
I appreciate you bringing this to our attention. That's not the experience we want you to have as a customer. Please let me go ahead and check the root cause of the issue and fix it.
I am sorry your internet is not working. I know that can be frustrating. I would be glad to help you and resolve this issue.

**************************Slow Speed:-*********************



I apologize for the inconvenience. A good speed is indeed important, I will check the status of equipment and do my best to get the speed restored.
Staying connected to the internet is a necessity nowadays. I will check the status of services and equipment in system and help you with it.

I apologize for the inconvenience, I know how difficult it is when you Internet speed is slow, let me check the device and help you to get the proper speed.
Staying connected to the internet is a necessity nowadays. I appreciate you taking time chatting in about this matter. I will check the status of equipment in the system and help you.


General Scenario(Relate/acknowledgement):- That's not the experience we want you to have as a customer. We want to apologize for falling short, I request you to give me an opportunity to help you out over this chat. Trust me, you're connected to the right person and I'll ensure that you will have great experience with Xfinity now.

*******************************To Set up Your Clock Display************************

1.Press Menu twice on your silver Comcast remote control.
2.Select Setup.
3.Select Cable Box Setup.
4.Under Front LED Display, select Current Time.
5.Press OK/Select on the remote.

(******************************Connect a Wireless Printer to Your In-Home WiFi Network************************

1. Access your printer’s control panel.
2. Select the Setup option, which typically appears as a wrench icon.
3. Select the Network menu.
4. Printers often have a Wireless Setup Wizard that lists the WiFi networks in your area. Select your WiFi Network Name (also called an SSID). If your wireless network is not listed, scroll to the bottom of the list and enter yourWiFi Network Name and Password.
5. If the connection is unsuccessful, try printing a wireless network test report to troubleshoot the issue.

Appreciation:-

Thank you for being an awesome customer throughout this chat. We appreciate your business with Xfinity.
Thank you for your outstanding efforts, I truly appreciate everything during this interaction in order to resolve your issue. It was not possible without your support.



*****************************************************Outage:-**********************************

Please accept my sincere apologize for the inconvenience as I checked there is an outage going on in your area. That's why your service is not working. I request you to wait as the expected time of end is ..
I'll also go ahead and apply the credit on your account for the service interruption. The credit will reflect in your online account after 24 hours and it will also show in your next bill under adjustment.

Please help me with your reliable contact number. I'll update it on your account for the notification. Once the outage is over, you will be notified quickly.
For future reference, you can sign in to https://www.xfinity.com/support/status and know about ongoing outage in your area. You can also update your phone number to get text message as soon as your services are restored.

Modem Hard Reset:

We need to do a hard reset on the modem to refresh it. Use the tip of a pen or a paperclip to push the button inside the reset hole at the back of the device. Press and hold for about 50 seconds. You should see the lights on the device turn off and start.

************************************Service Cancellation:*******************************


I'm sorry to hear your decision that you would like to cancel your services. If you please give me an opportunity. I would be glad to help you out over this chat. I can check the best available promotional offers, which may suit you.
Since I'm from technical chat support. Unfortunately, I do not have the access to cancel your services over the chat. I wish I could do it for you over the chat! However, We've a dedicated team. I request you to call our concern/cancellation support at 1-800-934-6489. I'll also make the notes on your account and please be assured. They'll help you over the phone on priority.

You may also visit this Service cancellation link : https://www.xfinity.com/support/cancel-service in order to place the cancellation request online

Prepaid Customers:

Your chat has been routed to the support desk for residential customers with broadband services. Your account is a Business/bulk class account and have an exclusive support desk. I would request you to please call our prepaid hotline at : 1855-757-7372 for assistance.

*****************************PAYMENT arrangement Scenario***********************************


What I am going to do is to check your account to verify our options first and get the best resolution. I appreciate your patience. Lets work together, to resolve this for you. Sounds like a plan?
I know that you are in a situation right now and believe me, I am with you here as I am also a customer outside work and managing bills at home. If only I have the power and capability to extend your payment and restore your service, I wont hesitate to do so.
As a customer myself I would to help you restore the services today however since the system has verified that there was an unsuccessful payment arrangement it will not let us process another extension as we have reached the maximum days and amount of delinquency.

The payment arrangement is automatically being set up by our system and without eligibility, your service will not be restored as well even if you schedule a new future payment
Hoping for your understanding. If only this is within my control, I will do it in a heartbeat. I am also a customer myself outside the office so I know how important this is. I just want to be transparent and ensure to resolve your issue without giving false information.
Autopay self help : Please note that you can setup up Automatic Payments by visiting https://customer.XFINITY.com/#/settings/bill/autopay
*******************OPENING*********************
1.I completely understand your situation as I am also a customer at some point, I am working from home and my daughters are doing online schooling, we also totally depend upon Internet to work. Please be assured I will surely help you to get this fixed for you.
You have reached to right agent. I will help you with nest possible resolution on chat.
2. I totally understood your concern. No worries, let me pull up your account records then we'll check what best can be done in this case.

3. I regret to know that you're not getting proper internet speed as per plan. I can understand the Importance of stable Internet connection as it is important for tasks and assignments completion
4. I completely understand your concern. I surely will try my best to get this sorted over the chat.
5. Certainly I acknowledge your patience. I am trying my best to resolve the problem as quickly as possible. Please stay connected.

****** Could you please help me with your first and last name along with full service address and zip code? ********

***********************IRRATED CUSTOMER************************


I do not want to set any wrong expectations with you over the chat.

Michael, If it is in my hands, I would have done it without any hesitations.

I understand your frustation. Name I just reviewed your account and found the oppurtunity to resolve this issue. Also I would be more than happy to provide the resolution on this chat.

I am now running the diagnostic test on device and then also follow other troubleshooting steps. I may ask few question to understand the root cause to know why it happened and need your support too.

Please try to understand . Being an Xfinity agent, I have a limit of access on the account. I really want to help you however, It is the system which is not allowing me to do so.

Please understand , We do not want to loose a customer like you.
I always take my customers seriously and want to help them with the best.

(IF CUSTOMER IS NEW)

Let me take this opportunity to welcome you to Xfinity family. Thank you so much for choosing Comcast to be your service provider. We are so grateful to have you and we value your business.

********************************HOLD :-***************************************

Allow me 2-3 minutes to do some basic checks on your account. Please stay connected till then.
Thanks for staying connected till I fetched your account details. I appreciate your patience.

********************************************************Closing statements************************************

1. You were awesome to work with ! Thank you for choosing XFINITY !! We do appreciate your business and loyalty with us. Have a great and awesome day!

2. It is our goal to provide excellent customer services by covering all your concerns. Will there be anything else I can assist you with today?

3.I am delighted to help you. Also, I must admit that you've been the most polite and patient customer I've ever dealt with in many days now. It's a pleasure to chat with customer like you.

4. I would love to hear about your chat experience with me today. If you’d like to share your thoughts, you can click the “end agent chat” option. I would appreciate your thoughts on the service and experience I have provided.

*********************** AUTOMATED AND DISCONNECTION************

I request you to please ignore the above system generated message.
I also request you to kindly do not minimize the chat to avoid disconnection and kindly stay connected.
*************************************************CONFIRMATION*******************************

1. Could you please confirm your modem CMAC address, which you can find on back or bottom of your modem on white sticker.
2. Could you please check all the connections from back of your modem. All should be tight and secure.
3. Could you please confirm your modem light status? Is it On Off or Blinking?
3. I regret to know that you're not getting proper internet speed as per plan. I can understand the Importance of stable Internet connection as it is important for tasks and assignments completion.
4. I completely understand your concern. I surely will try my best to get this sorted over the chat.
5. Certainly I acknowledge your patience. I am trying my best to resolve the problem as quickly as possible. Please stay connected.

************************************************TROUBLESHOOTING****************************************************
1. System is indicating that there is something wrong with the modem boot file, let me updating and synchronizing it, it
will take 2-3 minutes, please stay connected.
2. I am updating your whole network and service module, it will take 2-3 minutes, please stay connected.
3. I would request you to unplug the modem from wall outlet and power supply, wait for 30 seconds then plugin back, please let me know once done.
4. I would request you to please remove the power cord from the wall outlet and wait 40 to 50 seconds, then plug it back in.
5. An automated check is communicating with the modem to register it online. It will take 3-4 minutes, please stay connected.

***************************************************TECHNICIAN********************************************************
1. We have completed all available remote troubleshooting steps and it seems that now we'll need to schedule a technician visit for resolving the issue.
2. Please be assured I know you are in a situation as I am a customer myself I will try my level best to get you the best soonest technician slot available on my priority.
I am checking for the earliest availability of technician to fix this for you.
3. Please help me with the best contact number to schedule the technician.
4. We have a technician available on 10/11/22 08:00AM to 10:00AM. These are the earliest time slots that I could get for you as all the slots earlier than these are completely occupied. Is this fine with you?
5. If you are not available for the technician visit then anyone can be there who speaks english and is above 18 years.
They just need to have a copy of ID proof and a letter from you authorizing the person to be there on behalf of you
You will also get an email with all the details of appointment scheduled.
6. I have successfully scheduled the technician visit at your place and this is the ticket number for your reference:
7. You can download the Xfinity My Account app from the app store. It gives you the convenience to manage technician appointments including rescheduling through your tablet /mobile device.

This also to avoid similar inconvenience in the near future and it normally cost $100 for servcie visit. But no worries if the issue is caused by Comcast then the technician fee will be waived off.

*****************************************************WAITLIST*********************************************************
1. I will also add you to priority waiting so that if any of the visit of other customer gets cancelled then the technician may contact you in place of that.
Thus you can have your technician before the estimated time and this will help you to resolve your issue within shortest possible time.
2. I have also added to you on the waitlist so any earlier cancellation slot will be yours. So that your issue get resolve as soon as possible.
3. I have already confirmed the soonest slot, however I will put you on waiting list to for the sooner appointment, the tech will contact you prior to the visit to confirm your availability at home.

**************************************************ORDER PLACED******************************************************
I have processed the order, this is your order reference number , you will receive the shipment within 3-5 business days, once you receive the shipment please plugin the equipment and activate it via Xfi app or visiting at xfinity.com/activate so that you do not need to reach us again to activate it.

****************************************************XFI COMPLETE*****************************************************
As I can check your data usage is very high and you do not have unlimited data, as you are our valuable customer If you want I can help you to get unlimited data in just $11/mo, which usually cost you $30/mo. So that you can enjoy unlimited streaming and gaming without even worrying about the data limit and you can save your money for not getting extra charged when you exceed your data limit.

*******************************************************NPS*************************************************************
1. I want to thank you for your time and patience while resolving your concern.
2. You were very patient and co-operative throughout the chat, probably the best customer I had today.
3. Honestly speaking customers who have patience and cooperative are very less like you. It is nice chatting with you and would love to assist you in future as well.
4. I thank you for your patience and cooperation till now without your understanding and cooperation this can't be done.
5. You have been very kind and cooperative on the chat. Customer like you makes us strong.
6. It was delightful experience to have such an amazing customer like you on chat. Thank you for the opportunity and patience and being a wonderful troubleshooting partner.
7. You have been very patient and amazing with me today, certainly the best customer I had today. I hope that all the issues are addressed.
8. Is there anything else I can assist you with? As I do not want to close this chat without acknowledging all of your concern.
9. Great! I appreciate any feedback on the service and experience I have provided you today. Thank you for being a loyal Xfinity Customer. I hope you have an amazing rest of your day

****************************OUTAGE AND OUTAGE CREDIT*************************

I would like to inform you that there is an outage in your area due to that your services has been impacted . The estimated time of outage resolution is
Our Engineers are working to fix it as soon as possible so that it is the minimum time taken to restore the services but I am sure services will start working before that time. Your patience would be highly appreciable and you will receive the credit for the time you are facing interruption in your services.

**************************PAYMENT arrangement Scenario*************************

What I am going to do is to check your account to verify our options first and get the best resolution. I appreciate your patience. Lets work together, to resolve this for you. Sounds like a plan?
I know that you are in a situation right now and believe me, I am with you here as I am also a customer outside work and managing bills at home. If only I have the power and capability to extend your payment and restore your service, I wont hesitate to do so.

As a customer myself I would to help you restore the services today however since the system has verified that there was an unsuccessful payment arrangement it will not let us process another extension as we have reached the maximum days and amount of delinquency.

The payment arrangement is automatically being set up by our system and without eligibility, your service will not be restored as well even if you schedule a new future payment.

Hoping for your understanding. If only this is within my control, I will do it in a heartbeat. I am also a customer myself outside the office so I know how important this is. I just want to be transparent and ensure to resolve your issue without giving false information.

I certainly get your point and as much as I would like to help you get additional 2 days, our options are only limited and we only have payment arrangements that have already been given to you. Another option that you can try is to speak with our collections team about different payment plans

****************************************************SELF HELP*********************************************************
Xfinity Xfi App

I see you have xFi compatible modem. With Xfinity xFi, set up Wi-Fi environment in minutes, find your Wi-Fi password, troubleshoot internet issues, setup Parental Controls. The app is exclusively for Xfinity customers and available on Google or Apple Store. Login using the Xfinity Primary User ID & password.
I would suggest to give it a try. I am confident you will find it easy and convenient to manage Xfinity internet. When you have time, please visit the link https://www.xfinity.com/support/articles/xfinity-xfi-overview

(in case you schedule tech)

You can download the Xfinity My Account app from the app store. It gives you the convenience to manage technician appointments including rescheduling through your tablet /mobile device.
(in case you schedule tech)

Using the Xfinity My Account App, you can reschedule or cancel an upcoming appointment, as well as add it to your calendar.

1) Download the Xfinity My Account app from Apple appstore or GooglePlay.
2) Log into the Xfinity My Account app.
3) Your service appointment will display on home screen.
4) Tap "modify appointment" to reschedule or cancel your appointment. Select " add to calendar" to have a reminder added to your device's calendar.
5) If you choose to reschedule, a list of available dates and time will be displayed.
6) After rescheduling, you will see a confirmation with new date and time and the option to add the appointment to your calendar.

( for all types of internet issue)

I see you have xFi compatible modem. With Xfinity xFi, set up Wi-Fi environment in minutes, find your Wi-Fi password, troubleshoot internet issues, and setup Parental Controls. The app is exclusively for Xfinity customers and available on Google or Apple Store. Login using the Xfinity Primary User ID & password.

I would recommend/suggest trying it. I am confident you will find it easy and convenient to manage Xfinity internet. When you have time, please visit the link https://www.xfinity.com/support/articles/xfinity-xfi-overview

*****************************CUSTOMER APPRECIATION***************************
--------------------------
I appreciate all your working before coming on chat to fix the problem from your end. Now let me take care of this for you.
Till then you can relax and grab a cup of coffee.

I appreciate the attempts made by you to fix the problem from your end.

I appreciate all your working with me. You are doing really great. Please stay connected.

Certainly I acknowledge your patience. I am trying my best to resolve the problem as quickly as possible. Please stay connected.

I appreciate your patience. We are almost close to the conclusion. Please stay connected for some more time.

*************************Be Warm & Friendly:******************
#
I regret to know that you're not getting proper internet speed as per plan. I can understand the Importance of stable Internet connection as it is important for tasks and assignments completion.
(Appropriate Empathy, Relate to the customer situation)
#
That's wonderful to hear! I hope that your day goes greater and smoothly all through out!
(Acknowledgement to customer’s response on “How are you doing today?/How’s your day going so far?)
#
A wonderful day! Thank you for choosing Xfinity! This is Niranjan, your Xfinity Ambassador for today. It will be a great pleasure to assist you today. May I have your first and last name of awesome customer :) Kindly tell me more about your concern and let's start working on it.
(Positive Greeting, Owning the situation)

*************************Own It**********************
#
Let’s get this sorted out and make a restful day for you.
(Confidently owning the situation)
#
Let me go ahead and see what we can do together to get this taken care of. To begin, I will now run some diagnostic checks on your modem

****************************ASSURANCE with clear expectations********************

Please be assured you are connected with right person and I will personally take care this time to get this resolved for you.

For sure, I'm here to help you, and be rest assured I'll make sure that your concern is addressed properly over this chat which would probably change your mood as well.

You have me , please feel confident that I will surely get this sorted for you in all possible ways

Thank you for bringing this to our concern. Let me quickly check it and help further to get this resolved.
#
I can see your device is performing well on the Xfinity network, so let's dig a little deeper to determine if there are other issues.
(Instilled confidence by giving assurance and owning the situation)

********************************REWARDS************************

Let me tell you about something amazing, So have you signed up for our Xfinity Rewards program yet ? I highly recommend checking it out, It's a brand new program that gives us another way to say thank you to our valuable customers, ( Movie rental, sweepstakes, discounts, and more!) Sign up for free at www.xfinity.com/rewards to see what offers are available.

*********************TENURE AND BUSINESS APPRECIATION****************

I noticed while authenticating your account that you've been with us for the last sometime. I'd like to say thank you for your loyalty, for being our customer and for choosing Xfinity. We really could not be doing this without you.
We appreciate your business and loyalty with us and also value you as a customer. Thank you for choosing Xfinity as your service provider and for
being a valuable part of Comcast Family.

*****************************BAXA************************

Xfinity Hotspots

Xfinity has millions of Wi-Fi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient Wi-Fi and can be accessed using Xfinity User ID & Password when you see Network Name Xfinity Wi-Fi on your device.

Save on your cellular data and stay connected with our Xfinity Hotspot services. To know more about Xfinity hotspots, please have a look at the link when you have time, https://www.xfinity.com/support/articles/about-xfinity-wifi-internet

You may take advantage of our Xfinity Hotspot. The Xfinity Hotspots can definitely save your day as it's available and free nationwide. You can connect any of your devices by connecting to "xfinitywifi" and just by logging in using your Xfinity username and password.

So whenever you don't have access to Xfinity Internet we recommend our customers to use the xfinity hotspot to use as an alternative. You just need to download the app from Play Store and App Store, enter your xfinity credentials and you will get access to FREE wifi all over US. Also, if you are outside from your home and you want to access the internet then you can use our Xfinity hotspot feature anytime and anywhere in US.

***********************RELATABLE SENTENCES/ Empathy********************

I can completely understand the importance of the service for you. Being a Internet user I can understand the importance of the stable services.

I understand and really do apologize for the inconvenience you have been through. I know how it feels to have service interruption always.

I am really feeling bad that you have to go through this and contacted multiple time for same thing.

I really apologize for all past bad experience. This is not the experience we want to deliver. Please allow me once to overturn the situation. I will try my best to resolve this and leave a smile on your face by the end of this chat.

I really apologize for the inconvenience, you've gone through. I can totally understand how disappointing it is when you're paying for the services and didn't get worth of it.

I also wanted to say sorry for using more of your time resolving the issue I hope you give me lots of your patience and understanding. I've been a customer like you as well so I can relate myself whatever you feel now.

8***************************SELF HELP*****************************

Xfinity App is the destination for you to get the most from your service. You can easily manage your account as well like View current bill, billing cycle data usage and due date, view plan details and outage maps. You can download the App from App Store or Google Play and sign in to the App using your Xfinity ID and password

In the Meantime, I would like to inform you that If your cable services are not working, you can use My Account app to check device status and fix the issue without chatting with us. This is a free app exclusively for Xfinity customers and is available for download on Google & Apple store. You can try to fix it yourself and is very easy to use by just logging in using the Xfinity username and password.

With Xfinity TV one of our customer's favorite features is Xfinity Stream app where you can Get the entertainment you love anywhere, on any device. . Everything is included at no additional cost, Download the Xfinity Stream app from your mobile device from Play Store and App Store, enter your xfinity credentials and then you can access the Streaming feature.

Scheduled Trouble Call:-

On the day of the appointment you need not to contact us to inquire for technician arrival status. View the time or date of upcoming appointment, as well as the Estimated Time of Arrival of technician as the appointment draws close. You can easily view the information via Xfinity My Account App.

Spanish Chat:

I would like to inform you that this chat is available in English only. If you need the assistance in Spanish. I request you to call our dedicated Spanish support at 1-800-934-6489. If you give me an opportunity, I would be glad to help you over the chat in English. Shall I proceed in English or you would like to call our Spanish support at 1-800-934-6489?

Business/bulk Support:

Your chat has been routed to the support desk for residential customers only. Your account is a Business/bulk class account and have an exclusive support desk. I would request you to please call our Business support team at 1-800-391-3000 for assistance.

Authentication:

I apologize for inconvenience. It is important to protect your account from fraudulent activity and that is why we need to authenticate the account before sharing any information. This is for your information security. I hope you understand the importance of your account and sensitive information.

***Hold:-

Please accept my sincere apologize, this is taking more time than usual and I realize the importance of your time. Please stay connected. I'm making still working on it.

Customer Security Team:

I understand and will request you to please contact our customer assurance team at 1888-565-4329 between 06 AM – 02 AM ET / seven days a week. They will assist you in logging to your account


************************************SERVICES NUMBER*************************

Prepaid Helpline : 1855-757-7372
Mobile helpline : 1-888-936-4968
Internet essential : 1-855-846-8376, https://ec.comcast.com/request-chat-support.
Equipment activation : www.xfinity.com/activate.
BB/HOA/Tenant :Your chat has been routed to the support desk for residential customers only. Your account is a Business class account and have an exclusive support desk. I would request you to please call our Business support team at 1-800-391-3000 for assistance.
Movers helpline : 1888-485-3514.
Internet Essential
1-855-846-8376, Internet Essentials Einstein Chat Support: https://ec.comcast.com/request-chat-support
Channel lineup : You can view channel line-up at: http://www.XFINITY.com/programming/channellineup/nopackages.html
Retention helpline : 1866-470-6654
xinity Hot Spot calling team : - 1855 - 845 - 6834 TLk1294
Xfinity helpLine :- 1800 - 934 - 6489 || 1-866-489-0919
Norton :- 1877-272-7149
CSA helpline : 1888-565-4329
CSA Toll-Free Number: 1-888-565-4329
CSA Data Usage Escalations: 1-877-807-6581
Xfinity WIFI pass Helpline : 866-366-5756
Internet Essentials call center: 855-846-8376
XFINITY Mobile : - 888-936-4968.
Xfinity Prepaid services :- 1-855-757-7372
XFINITY Accessibility Helpline :- [email protected] and 1855 270 0379 CNT1162
Emails Interface :- TLK2853, HOW11362
POP and ImAp difference and more steps :-HOW10583
Ownership tranfer HOW12154
Name change TLK2966
Verification HOW12809
Retention helpline : 1866-470-6654
CSA helpline : 1888-565-4329
Movers helpline : 1888-485-3514
CSN2: Great! I appreciate awesome feedback on the services and experience I have provided you today. Thanks for being a loyal customer. I hope you have an wonderful rest of your day.
Seasonal hold : 1888-633-4266
Activation helpline : 1855-652-3446
Helpline : 1800-934-6489
Seasonal hold : 1888-633-4266

For all channel Line UP http://www.comcast.com/Customers/Clu/ChannelLineup.ashx
Spanish Channel Line up : http://www.comcast.com/bic-plans
Password reset link :Please follow the steps on the link : https://idm.xfinity.com/myaccount/reset
Sports Channel line up : https://www.xfinity.com/sports.html
For Shop/Upgrade http://www.comcast.com/upgrade?CMP=ILCXFICOMOSRV3B
Move or transfer the services https://www.comcast.com/move-transfer.html
On Demand Videos http://xfinitytv.comcast.net/ondemand/?cmpid=FCST_rdrct04
To Add International Program https://www.comcast.com/Corporate/Programming/international-programming
Xfinity Home security http://www.comcast.com/home-security/
For Sports Packages http://xfinity.comcast.net/sports/
To Order new box http://store.comcast.com/
Service cacellation link : https://www.xfinity.com/support/cancel-service.

To install/check Xfinity Apps http://xfinitytv.comcast.net/app
To add a particular channel http://xfinity.comcast.net/instantly/upgrade/?CMP=FooterIU
For all support can follow https://customer.comcast.com/help-and-support
To check DVR online(Sign in) http://xfinitytv.comcast.net/mytv/dvr
To check SIK order https://securestore.comcast.com/orderlookup.php
Copy right alert http://corporate.comcast.com/unsupported (copy right)
Return equipment http://www.comcast.com/Corporate/ReturnEquipment/ OR call 18009947365
Olympics http://xfinitytv.comcast.net/microsite/nbc-olympics-sochi-2014?mid=13002005
To order cable boxes : https://digitalnow.comcast.com/
To get JOBS in Comcast : https://jobs.comcast.com/
Pandora Set up : http://welcome.comcast.net/x1
Shutter Cloud : - http://comcast.shuttlecloud.com/comcast/start
One time Payment https://customer.xfinity.com/lite/out-of-home


Services at New address : - https://locator.go2broadband.com
New Order Sign up :- https://www.xfinity.com/learn/offers
Seasonal HOLD :- https://inseasonal.cable.comcast.com/
Get Started and get account number : www.xfinity.com/getstarted
Check Usage Details : https://customer.xfinity.com/MyServices/Internet/UsageMeter/ HOW6713 --- Speed different PRD1145
To Check IP address : https://whatismyipaddress.com/
XFI PODS http://www.xfinity.com/xfipods ** SOFT Fallout team (1-877-392-1494) to complete their Pods order. HOW12614 Do not send CX local office HOW11838
Sweep takes http://www.comcast.com/sweepstakes
Call rates for International : https://www.xfinity.com/international-voice?showiro=yes
Activate Account and equipment : http://www.comcast.com/activate
To complaint service : http://www.comcast.com/customers/feedback/default.cspx
Call back :- https://www.xfinity.com/support/schedule-callback/
Seasonal Eligibility for the customer using the link : https://inseasonal.cable.comcast.com/#/home
Steps to call back arrange:- Login to MY account>>> Scroll Down>>Contact>>View contact options
Link To Purchase for XFI PODS:- http://www.xfinity.com/xfipods


To track order : https://securestore.comcast.com/orderlookup.php





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